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HomeMy WebLinkAboutIRIS Web ServicesDear Passport Advantage customer, Thank you for acquiring Software Subscription and Support through Passport Advantage. This letter is a reminder of the approaching expiration date for your Software Subscription and Support and details the renewal order you need to place to ensure continued Software Subscription and Support coverage. Software Subscription and Support is the most cost effective way to protect your software investment and gain the greatest value from IBM technology solutions. Software Subscription and Support allows you to keep your software up-to-date by providing access to, and the right to deploy, the latest Program versions or releases and it helps you ensure that your users are kept up and running by providing your IS support personnel access to remote technical software support features such as electronic and voice support. The attached forms show the Programs for which Software Subscription and Support coverage should be renewed in order to ensure continued access to the above-mentioned Software Subscription and Support benefits. Software Subscription and Support coverage for some or all of your licenses may now be offered using a different measure of level of your authorized use - 'value units'. You will be able to recognize renewal of Software Subscription and Support coverage now offered using 'value units' by reviewing the part descriptions on the Software Subscription and Support Renewal Order Form. We recommend that you renew Software Subscription and Support coverage for all licenses, in order to provide all of your users with the most up-to-date software versions or releases and to simplify license management and tracking. To maintain uninterrupted Software Subscription and Support coverage, please make sure you submit payment to your preferred Business Partner or IBM prior to your Software Subscription and Support expiration date. IBM wants to make sure it is easy for you to continue your access to our world class Software Subscription and Support. If you allow your Software Subscription and Support coverage to expire, and, at a later date wish to reinstate Software Subscription and Support coverage, that reinstatement will be subject to higher prices. The Software Subscription and Support Renewal Order Form is designed to simplify the renewal order process. If you will be placing your renewal order with a Business Partner, simply provide your Business Partner with a copy of the Software Subscription and Support Renewal Order Form to obtain final pricing and then submit your renewal order to your Business Partner referencing the Quotation Number. The Software Subscription and Support Renewal Detail Information Form is designed to provide a more detailed understanding of each item on the Software Subscription and Support Renewal Order Form regarding calculation of points, Reseller of Transaction (if available), and, if applicable, pro-rated Suggested Volume Price (SVP). Additionally, the IBM Order Reference Number shown on the Proof of Entitlement(s) issued for your software license acquisitions is referenced to allow you Attn: Bruce Slown IL City of Evanston 2100 Ridge Road EVANSTON IL 60201 UNITED STATES 01-January-2009 Useful/Important Web resources: Passport Advantage information, customer secure site access, training, etc.: ibm.com/software/passportadvantage IBM's International Program License Agreement and product License Information documents: ibm.com/software/sla IBM Software Support Web site: ibm.com/software/support IBM Customer Number: 1794377 International Business Machines Corporation International Business Machines Corporation, PO Box 643600, Pittsburgh, PA 15264-3600 Page 1 of 4 Passport Advantage Agreement Number: 4385 IBM Customer Number: 1794377 Relationship SVP Level: GV Passport Advantage Site Number: 7010981 Anniversary: 01-February Software Subscription and Support Renewal Software Subscription and Support Renewal Contact: to relate specific pro-rated Software Subscription and Support renewal amounts to the applicable software licenses. (e.g., for your internal budgeting and cost allocation.) You may also renew your Software Subscription and Support coverage at Passport Advantage Online for customers ibm.com/software/passportadvantage. You can submit your renewal order directly to IBM for fulfillment at SVP prices or you can route the renewal order to your preferred Business Partner for final pricing and fulfillment. An IBM ID and password is required to access your secure Passport Advantage Online for customers page. If you do not have this information or have difficulty in accessing, please find contact information for the IBM Passport Advantage eCustomer Care Team at the "Need Assistance" link. Once again, thank you for choosing IBM. We look forward to continuing to provide you with world class software solutions. Please place your renewal order as soon as possible, to ensure continued Software Subscription and Support coverage. Yours sincerely, International Business Machines Corporation Natasha Fernandes Phone Number:1-289-333-3438 Fax Number:1-845-489-9583 E-mail Address:natash@ca.ibm.com Useful/Important Web resources: Passport Advantage information, customer secure site access, training, etc.: ibm.com/software/passportadvantage IBM's International Program License Agreement and product License Information documents: ibm.com/software/sla IBM Software Support Web site: ibm.com/software/support IBM Customer Number: 1794377 International Business Machines Corporation International Business Machines Corporation, PO Box 643600, Pittsburgh, PA 15264-3600 Page 2 of 4 IBM WebSphere Application Server Network Deployment Processor Value Unit (PVU) Annual SW Subscription & Support Renewal 01 E025SLL 100 14.00 01-Feb-2009 - 31-Jan-2010 26.35 2,635.00 IBM WebSphere Business Integration Server Foundation Processor Annual SW Subscription & Support Renewal 02 E017QLL 1 46.22 01-Feb-2009 - 31-Jan-2010 8,585.00 8,585.00 Total Points 60.22 Total in USD 11,220.00 Pricing not inclusive of applicable sales taxes. Renewal Date: 01-February-2009 Phone Number: 1-289-333-3438 Passport Advantage Agreement Number: 4385 IBM Customer Number: 1794377 Relationship SVP Level: GV Passport Advantage Site Number: 7010981 Anniversary: 01-February Quotation SVP Level: GV Attn: Bruce Slown IL City of Evanston 2100 Ridge Road EVANSTON IL 60201 UNITED STATES Useful/Important Web resources: Passport Advantage information, customer secure site access, training, etc.: ibm.com/software/passportadvantage IBM's International Program License Agreement and product License Information documents: ibm.com/software/sla IBM Software Support Web site: ibm.com/software/support IBM Customer Number: 1794377 International Business Machines Corporation International Business Machines Corporation, PO Box 643600, Pittsburgh, PA 15264-3600 Quotation Number: 25776153 IBM Renewal Contact: Natasha Fernandes Your Annual Software Subscription and Support coverage listed below is due for renewal. Please follow the steps below to ensure continued access and right to deploy future Program versions or releases as well as continued access to IBM remote technical software support. Actions required to renew your Annual Software Subscription and Support : 1.)Verify your records with the listing of Programs that appear on this Software Subscription and Support Renewal Order Form. If you have questions, please contact your IBM Subscription and Support Renewal Contact referenced above. 2.)If you agree with the information below, you may fax a copy of your PO to your IBM Renewal Contact at 1-845-489-9583; if you will be placing your renewal order with a Business Partner, provide your Business Partner with a copy of this Software Subscription and Support Renewal Order Form to obtain final pricing and then submit your renewal order to your Business Partner by the Renewal Date referencing this Quotation Number: 25776153. Item Part Number Quantity Total Points Software Subscription and Support Unit SVP Price Extended SVP Coverage Dates Amount Page 3 of 4 Attn: Bruce Slown IL City of Evanston 2100 Ridge Road EVANSTON IL 60201 UNITED STATES Software Subscription and Support Renewal Order Form Software Subscription and Support Renewal Contact: Passport Advantage Customer: If you allow your Software Subscription and Support coverage to expire reinstatement of Software Subscription and Support coverage will be subject to higher prices. Item Part Number Quantity Unit Points Total Points Software Subscription and Support Months Annual SVP Price Pro-rated SVP Price Extended SVP IBM Order Reference Coverage Dates Amount Number IBM Corporation 7010981 IBM WebSphere Application Server Network Deployment Processor Value Unit (PVU) Annual SW Subscription & Support Renewal 01 E025SLL 100 0.14 14.00 01-Feb-2009 - 31-Jan-2010 12 26.35 2,635.00 52347204 IBM WebSphere Business Integration Server Foundation Processor Annual SW Subscription & Support Renewal 02 E017QLL 1 46.22 46.22 01-Feb-2009 - 31-Jan-2010 12 8,585.00 8,585.00 52347204 Reseller Subtotal 101 60.22 11,220.00 Total Points 60.22 Total in USD 11,220.00 Passport Advantage Agreement Number: 4385 IBM Customer Number: 1794377 Relationship SVP Level: GV Passport Advantage Site Number: 7010981 Anniversary: 01-February Quotation SVP Level: GV Renewal Date: 01-February-2009 Useful/Important Web resources: Passport Advantage information, customer secure site access, training, etc.: ibm.com/software/passportadvantage IBM's International Program License Agreement and product License Information documents: ibm.com/software/sla IBM Software Support Web site: ibm.com/software/support IBM Customer Number: 1794377 International Business Machines Corporation International Business Machines Corporation, PO Box 643600, Pittsburgh, PA 15264-3600 Page 4 of 4 Passport Advantage Customer: IL City of Evanston Software Subscription and Support Renewal Detail Information Form - Quotation Number: 25776153 This Passport Advantage Proof of Entitlement, supported by your matching paid invoice or receipt, is evidence of your level of authorized use of the Eligible Products listed below. All Eligible Products are provided to you subject to the terms of the IBM International Passport Advantage Agreement. Passport Advantage Agreement Number: 4385 Passport Advantage Site Number: 7010981 IBM Customer Number: 1794377 Anniversary: 01-Feb Relationship SVP Level: GV IBM Order Reference Number: 52989564 IBM Order Reference Date: 12-Feb-2010 Total points on this order: 61.22 Order SVP Level: GV Passport Advantage Customer: IL City of Evanston 2100 Ridge Road EVANSTON IL 60201 UNITED STATES Transaction Business Partner: PreferredPartner.com Inc. Software Subscription and Support Quantity Part Number Description Coverage Dates____________________________________________________________________________________________________ 100 E025SLL 01-Feb-2010 - 31-Jan-2011 IBM WebSphere Application Server Network Deployment Processor Value Unit (PVU) Annual SW Subscription & Support Renewal Total points for this item: 15.00 P.O. No: 0 Administration Contact : Attn: Bruce Slown IL City of Evanston 2100 Ridge Road EVANSTON IL 60201 UNITED STATES Delivery Number ____________________________________________________________________________________________________ Proof of Entitlement Useful/Important Web resources: Passport Advantage information, customer secure site access, training, etc.: ibm.com/software/passportadvantage IBM's International Program License Agreement and product License Information documents: ibm.com/software/sla IBM Software Support Web site: ibm.com/software/support IBM Customer Number: 1794377 International Business Machines Corporation International Business Machines Corporation, PO Box 643600, Pittsburgh, PA 15264-3600 Page 1 of 2Original Software Subscription and Support Quantity Part Number Description Coverage Dates____________________________________________________________________________________________________ 1 E017QLL 01-Feb-2010 - 31-Jan-2011 IBM WebSphere Business Integration Server Foundation Processor Annual SW Subscription & Support Renewal Total points for this item: 46.22 Useful/Important Web resources: Passport Advantage information, customer secure site access, training, etc.: ibm.com/software/passportadvantage IBM's International Program License Agreement and product License Information documents: ibm.com/software/sla IBM Software Support Web site: ibm.com/software/support IBM Customer Number: 1794377 International Business Machines Corporation International Business Machines Corporation, PO Box 643600, Pittsburgh, PA 15264-3600 Page 2 of 2Original ____________________________________________________________________________________________________ IBM Order Reference Number: 52989564