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EVANSTON COhIINiISSION ON AGING
Minutes of the January 6, 2007 Mceting
Members Present: Joan Hickman (Chair), Carol Mullins, Mary Fried], Blair Laden,
Fred Rakowsky, Nancy Yalowitz, Louis Weathers, Victoria Pearlman, Frank Streitfeld,
Gloria Bernard, Caryn Diane Etkin, Susan Cherco, Gloria Combs, Frances Seidman
Guests: Jacqueline Cody, Sandra Smith, Anne Harris, Pam Thomas (Evanston/Skokic
Valley Senior Services), Lucille Harris, Shirley Braiiy, Cook Johnson, Mary Pace, Esther
Williams -Hays (Jacob Blake Manor Service Coordinator), Reverend Robert Thomas
(Ebenezer Primm Tower), Katherine Milachou
Staff: Nancy Flowers, Casey Solomon
APPROVAL OF MINUTES
The minutes for the December 3, 2006 meeting were approved with corrections.
INTRODUCTIONS
Ms. Hickman thanked the staff and tenants of Jacob Blake for inviting the Commission to
hold the January meeting at the building. She invited those in attendance to ask questions
and speak during the citizen comment section of the meeting.
C051511ITTEE REPORTS
Long Term Care
Ms. Yalowitz summarized the December meeting of the Long Term Care Committee.
She told the audience that the committee is interested in long term care issues and the
community's nursing homes. The committee is growing in membership and she
welcomed audience members to join them. During the December meeting Ms. Flowers
summarized the proposed budget reductions in the Evanston Health Department and the
potential impact on clinical services, including the annual flu clinics. She also
summarized the status of the Mather LifeWays development and noted that demolition of
the Mather Gardens would begin in early spring 2007. It was noted that seniors are
making S1,000 deposits to secure apartments in the new building. The committee also
discussed the City-wide family council that the Commission's interns are organizing.
The Committee plans to bcn making site visits to local nursing homes. Currently, they
are planning one for the 18` at Alden Estates. The date may change as there is a conflict
with an Alden corporate meeting scheduled for that day. The Committee has discussed
offering a condensed version of the Long Term Care 101 seminars and a seminar on long
term care insurance.
Ms. Yalowitz invited people to attend the January loth Committee meeting at 7 p.m. at
the Civic Center. Membership to the Long Tenn Care, Housing and Intergeneration
committees is open to any interested party. Ms. Hickman informed the audience that they
can call Ms. Flowers' office for more information.
Alinutes submitted —approved
Ms. Mullins asked whether staff being laid -off from the Health Department as part of the
budget cuts were being hired by local hospitals. Ms. Flowers said that this was not the
case, though it was initially hoped that some of the displaced employees might find
employment through those institutions. Ms. Flowers stated that the City Council was
holding a Budget Workshop this morning, as well as on future dates, to discuss the
proposed 2007-2008 budget recommendations.
Housing
Ms. Seidman said there are some interesting things going on regarding housing in
Evanston. Although many of these don't specifically apply to seniors, they do present the
possibility of some new affordable housing in the community. She noted that these
programs are in the initial phases but have the potential to make an impact on affordable
housing in the City. Heated discussion is just starting regarding the Westside T1F and the
Citizens Lighthouse Land trust. She stated that in her opinion these proposals will face
up -hill battles as they have an equal amount of opposition and support.
Ms. Seidman encouraged audience members to join the Housing Committee, which has
not met for a few months. She is interested in arranging evening meetings at a local card
or other venue and is willing to pick-up people that do not have their own transportation.
Intergenerational
Ms. Laden stated that she did not have much to report regarding planning for the "Stroll
in the Park" event. She did express some concerns relating to the proposed lay-offs in the
Health Department and the impact of the reduction in health services for under -privileged
youth. There was some discussion relating to the definition of youth and the services
available to them.
PROPOSED 07-08 COMMISSION ON AGING BUDGET
Ms. Flowers noted that Jay Terry was attending the City Council Budget Workshop. Ms.
Flowers noted that on January 131h and 20"' the Civic Center will be hosting public
discussions about the 2007-2008 City budget starting at 9 a.m.
Ms. Flowers walked the Commission through the proposed Commission budget, the City
Manager's 2007-2008 Budget Summary Letter highlighting proposed budget
recommendations and reductions, and a copy of the current and proposed City
Government organizational charts. Ms. Flowers offered an outline of the budget process.
She noted that Division Managers work with their Department Directors to develop
departmental budget recommendations, which are given to the Budget office. The budget
office subsequently works with the City Manager and the department heads to resolve
any gap between revenue and expenditures. The proposed budget is distributed to the
members of the City Council by December 3151. The proposed budget is then discussed
by the City Council at budget work shops that arc open to the public. The City Council is
required to pass a budget by February 28h. Department heads attend these meetings to
respond to questions that may arise about their budgets.
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The Commission's budget includes one full time Ombudsman position, a part-time (grant
funded) ombudsman, a secretarial position that is shared with the Mental Health Board
as well as other budget elements that support division operations.. The budget reflects
items that were previously listed elsewhere but are now broken down by department —
pension, longevity, social security and Medicare, in order to more accurately reflect costs
of providing each service. The S300,000 cost of the Subsidized Taxicab Program is
somewhat offset by the anticipated S 100,000 in customer contributions. There is no
proposed increase in the customer contribution in the 2007-2008 budget.
Staff whose positions were proposed for elimination in the 2007-2008 budget were
informed in mid -December. Mr. Terry is working with local agencies and other vendors
to find providers of services for the programs proposed for elimination --immunizations;
school physicals, TB, STD, HIV, family planning services and flu clinics —in an effort to
assure that the services are available from an alternate source. Ms. Flowers is researching
alternate providers for flu clinics for the subsidized senior housing buildings and Over the
Rainbow, a housing building for persons with physical disabilities.
The Health and Human Services Department will continue to provide the Children's
Dental Clinic, Food and Environmental Health Services, infectious Disease Monitoring,
Vital Records, Mental Health Services, Community Intervention and Aging Services.
Ms. Flowers noted that there are several proposed changes to departmental structures in
the 2007-2008 budget. She noted that various departments may assume programs or
activities previously handled by other departments. There are a few positions being
added to the City Managers Office: a full-time Emergency Preparedness Manager, Youth
Division and a Sustainable Program Coordinator. There are total of 26.7 full -lime
equivalent positions recommended to be eliminated and an additional 9.5 new positions.
The proposed budget is a balanced budget.
Ms. Pearlman asked if these changes wouldn't actually increase costs for the City. Ms.
Flowers explained that the programs that are being eliminated will no longer be funded
by the City. Ms. Friedf wondered if some of these services might be funded by Governor
Blagojevich's new Kid Care Program. Mr. Rakowsky asked whether the City Council
would accept these proposed reductions. Ms. Mullins asked about the mandated 12%
increase for the fire and police service, due to the mandated increase in pension funding.
THE COMMISSION ON AGING MISSION STATEMENT
Ms. Flowers provided members with a copy of the Commission on Aging Mission
Statement. The enabling ordinance has remained essentially unchanged since its passage
in the late 1970s. Ms. Hickman wanted to address the ordinance while members are being
asked to complete a survey regarding their role on the Commission. The survey is being
conducted in connection with the City's Strategic Plan, Objective 9.4: Review the
f action, responsibility, and stnicture of all Boards and Commissions to inarinike
effee iveness. Ms. Hickman asked the members for their reaction to the ordinance.
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There was discussion regarding semantics used; some Commission members thought it
awkward to use the word regard in the phrase "assure that Evanston Citizens regard
mature adults as productive..." Ms. Hickman felt that the Commission has not been as
pro -active as it could be. She stated that she wants the Commission to start taking a more
active role and she wondered if removing `regard' might make the language more active.
There were concerns that opening the document for a change in verbiage might make it
vulnerable to other changes that might limit the authority of the Commission and the
Ombudsman Program. Ultimately, the consensus was that the word `regarded' was used
because the Commission can affect the perception of people of age, but can not control
the productivity level of each aging resident of Evanston. Members agreed on the value
of assuming an advocacy role in assuring a positive perception of people of age.
Ms. Flowers said that there were two primary things achieved by the ordinance., the
establishment of the role and the responsibilities of the Commission and the
establishment in local ordinance of the role and authority of the Long Term Care
Ombudsman Program.
Ms. Mullins asked a question relating to section F of the ordinance. She wondered
whether the ombudsman had total access to Long Term Care facilities. Ms. Flowers
stated that local, state and federal law provided the Ombudsman Program with 24-hour,
seven day/week access to licensed long term care facilities.
CITIZEN COMMENTS
Julian Powers asked who seniors can call with specific questions about services available
in the community. He mentioned the 7-page Evanston Commission on Aging
Community Resource Guide. He felt that the guide alone didn't identify whether an
agency provided the exact service one was seeking. He said that many of the agencies use
an electronic telephone system, which isn't always easy to navigate. Ms. Hickman said
that if you call the Civic Center, the switchboard should be able to connect him with the
proper department. Ms. Flowers said that if he has a question regarding the right agency
to call, he can call the Commission or Evanston/Skokie Valley Senior Services. Both
agencies will attempt to connect him with the right agency or services.
Ms. Seidman asked Ms. Thomas (Evanston Skokie Valley Senior Service Center) how
there phone system works. Ms. Thomas briefly explained that her agency provides
Community Care Assessments and Care Management services. She said that there are
generally three or four people answering phones during office hours. It is rare to get the
answering machine during office hours. They also try to return messages within 24-hours.
Mary Pace had a question regarding the Beacon Hill project in Boston. She read an
article on this program that includes the option of paying for needed services as well as
subsidized programs for seniors living in the community. It serves a wide range of
people, regardless of their income. She called the program to ask whether it was
considered affordable housing and was told that it was not. She stated that the program
started when a group of aging Bostonians decided that if they were going to stay in
Boston, they would have to develop affordable programs that met the needs of aging
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adults. The program has been covered in several publications including HARP and The
New York Times. Ms. Pace is wondering if the Commission has considered their model in
assessing the needs of Evanston's senior citizens. There website is
httn://w«-%v.bcaconhiiivillacze.oru/. Ms. Hickman asked Ms. Seidman Iook into it as part
of her role as Chair of the Housing Committee and to discuss it at a future meeting.
Mr. Jourdain was interested in advice on assembling a tenant council at Jacob Blake
Manor. Ms. Hickman said that the Commission will put it on their list for later discussion
in depth. In response to a question from a tenant, tits. Flowers said that several of the
subsidized senior housing buildings in Evanston have established tenant councils. She
stated that while tenants can form councils that meet independent of building
management, councils function most effectively when they establish a working
relationship with building management.
Mr. StrcitfeId mentioned that if an aging adult needs help leaming how to use a
computer, they can go to seniomct.org to receive training.
Mr. Weathers asked if the tenants had any problems such as security issues that they felt
the Commission might be instrumental in helping with. One tenant mentioned that they
recently had a presentation on safety issues that answered a lot of their safety questions at
that time. They addressed safety questions relating to hall and front door monitoring, Ere
alarms, proper evacuation and guests.
Ms. Hickman told residents that it there ever is a situation where they feel that their
concerns and complaints are not being responded to they can contact the Commission for
advocacy on their behalf. However, she noted that they should always try to work
through the proper channels first. Esther Williams Hays introduced herself to the
Commission. She is the Social Service Coordinator for Jacob Blake Manor and an
advocate for the residents. HUD created her position to serve as a liaison and advocate.
She recently attended a conference in Nashville, TN where she attended a session on
forming tenant councils. She has scheduled several meetings for the building for this
month to discuss the role of tenant councils. Interpreters will be available to ensure that
all residents understand the concept of tenant council, are equally informed and have a
voice. Although tenants are not required to ask management for permission to form a
tenant council Ms Flowers encouraged them to work with building management, in order
to obtain assistance with resolving problems.
Mr. Jourdain mentioned that there was a difference of opinion regarding fire safety after
last week's safety meeting. There had been a question whether tenants should evacuate
their apartments as instructed. Mr. Jourdain was told by the Fire Department that
residents should stay in their rooms unless othenvise instructed. Ms. Hickman verified
that information; from her CERT training she stated that smoke inhalation is the biggest
risk during a fire.
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Minutes submitted --approved
CHAIR REPORT
Ms. Hickman said that this is the first of four Commission meetings scheduled to be held
in local facilities. She said that the Commission will return and that in the interim they
should contact the Commission Office with any concerns or questions.
Due to the time Ms. Hickman did not give a full report this meeting.
STAFF REPORT
Long -Term Care Ombudsmen
Ms. Flowers stated that the City is hosting a city wide conference on crime February P
which would be the date of the next scheduled Commission meeting. She asked whether
the Commission might wish to reschedule the February Commission mcetiu to February
10`h. Ms. Yalo%vitz moved to postpone the February meeting to February 10 , and Ms.
Laden seconded. Commission members voted unanimously to delay the meeting so that
members could attend the crime discussion at Evanston Township High School. Ms.
Flowers encouraged Commission and audience members to attend.
As part of the CERT team, Ms. Hickman feels that Chicago is getting a lot of unfair bad
press regarding its emergency preparedness. She doesn't feel that the City is as poorly
prepared as they are being portrayed. She noted that Chicago will be receiving less
emergency preparedness funding in the coming year. She mentioned the incident a few
years ago, when a water mane burst and damaged gas lines in northern Evanston and
mentioned how well the situation was handled. She mentioned that in the event of
multiple fires, the city has partnerships with neighboring communities' fire departments.
Ms. Flowers stated that she was appointed to the Department on Aging's Elder Self
Neglect Steering Committee. This committee created in legislation that passed last year,
amending the Elder Abuse and Neglect Act. The steering committee was created to
establish consistent policies and procedures statewide for responding to cider self neglect
or elders at risk.
Ms. Flowers stated that she has been in contact with the Alzheimer's Association to
discuss the possibility of offering training in Evanston for staff of long term care
facilities. She noted that the majority of facility residents have dementia and that staff
benefit from training on the specific care needs of these residents. She stated that
residents who are resistant to care can prove particularly challenging to staff. She noted a
recent increase in abuse allegations that appeared to be related to forced or rushed care.
She discussed the process of investigating these complaints, including notification of the
Evanston Police Department and the Illinois Department of Public Health. In one facility
this past week Ms. Flowers provided an in-service on alternative approaches to care of
persons with dementia.
In the last meeting, the Commission expressed interest in providing support to the
creation of Youth Services Department and Youth Commission. Ms. Flowers drafted a
memo, on Ms. Hickman's behalf, using language from the last meeting. Ms. Hickman
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expressed her support for the memo as written. Slie asked that Ms. Flowers add the word
issues to one of the sentences —"It is the Commission's belief that the community will be
well served by the availability of a commission to address the needs and ISSUES of the
youth of Evanston." The memo will be submitted for inclusion in the next Human
Service packet.
Levy Senior Center
Ms Ferraro was not present at the meeting. Ms. Seidman questioned the manner is which
program schedule changes and cancellations arc communicated to members and asked for
suggestions on how best to raise this concern with Center staff. Ms. Hickman stated that
there is a disclaimer on the class schedule stating that a minimum number of registrations
are required in order for Levy to be able to offer a class, due to expenses associated with
the classes.
Ms. Hickman reminded Ms .Seidman that she is the Commission liaison to the Levy
Senior Center and recommended that she present this concern at the next advisory board
meeting.
OLD BUSINESS
There were no outstanding issues.
NEW BUSINESS
Ms. Flowers state that the Civic Center will be the location of a Legislative Breakfast,
sponsored by AgeOptions/Suburban Area Agency on Aging, on January 22'a from 9:00-
11:00 a.m. in room 2200 of the Civic Center.
Ms, Laden asked what options were available to express concerns over the proposed cuts
in the City's public health department. Ms. Flowers confirmed that the Budget workshops
were open meetings and included the opportunity for public comment,
Adjournment
The meeting adjourned at 11:39 a.m.
Respectfully submitted by Casey Solomon
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EVANSTON COMMISSION ON AGING
Minutes of the February 10, 2007 Meeting
Members Present: Joan Hickman (Chair), Susan Cherco, Gloria Combs, Caryn Diane
Etkin, Mary Friedl, Carol Mullins, Victoria Pearlman, Fred Rakowsky, Frances Seidman,
Frank Streitfeld, Louis Weathers, Nancy Yalowitz
Guests: Pam Thomas (Evanston/Skokie Valley Senior Services), Mary Pace, Katherine
Kantner (Home Care of %Iidwcst Palliative Care), Laurie Clark (Jane Adams Senior
Caucus)
Staff- Jay Terry, Nancy Flowers, Casey Solomon, Amanda Jones
APPROVAL OF MINUTES
The minutes for the January 6, 2007 meeting were approved without correction.
INTRODUCTIONS
Ms. Hickman welcomed the guests and asked them to introduce themselves.
COMMITTEE REPORTS
Long Term Care
Ms. Yalowitz summarized the January 10, 2007 Long Term Care Committee meeting.
She stated the Committee now has ten members. Ms. Flowers discussed the Ombudsman
volunteer program at the meeting.
Ms. Flowers described the role of ombudsman volunteers and the training program.
During the training, volunteers learn about long term care facilities, resident care issues
and resident rights, and the role of the Illinois Department of Public Health and the
Ombudsman Program in complaint investigation and resolution. Committee members
expressed interest in going through the training, so on January 271h Ms. Flowers provided
the first of two 6-hour training sessions for 10 people. Some of the attendees were just
interested in the information but several will complete the training and become certified
as Ombudsman Volunteers.
Ms. Yalowitz brought in an article regarding Senior Centers that are part of senior
housing buildings and open to the local community. The article discussed a program in
Pennsylvania but Ms. Yalowitz stated that she believes that at least one senior housing
building in Chicago has a senior center operating on site.
Ms. Yalowitz described a program that recycles used mobile phones, programs them to
call 911 only, and distributes them to low income seniors. She had heard about a similar
program that was offered in Naperville. Ms. Flowers stated that the Cook County
Sheriff's office offers a similar program. Ms. Hickman stated that there is a drop-off box
at the Levy Center where people leave their old cell phones. Ms. Flowers noted that
SBC distributed cell phones to interested citizens when a telephone line was cut,
Minutes submitted —approved
disrupting service at a senior housing building and throughout several neighborhoods. .
Information on the program is posted on the City website and has been featured in
Highlights in the past.
Ms. Yalowitz stated that five Committee members, Ms. Flowers, Ms. Lindley and the two
Commission on Aging interns, made a site visit to Alden Estates of Evanston. Ms.
Yalowitz said it was a very interesting and informative visit. There arc plans to have
additional visits to other Evanston facilities.
Project planning is underway to schedule a condensed version of Long Term Care 101 as
an evening program at the Evanston Public Library. Committee members hope to attract
adult children as well as seniors. Ms. Yalowitz stated that there was also discussion
about the use of Civil Monetary Penalty funds, which Ms. Flowers will discuss in her
report.
Ms. Yalowitz noted that membership on the Long Tenn Care Committee is open to the
public and people are encouraged to attend. Due to Valentines Day, the February meeting
will be held on the 21', instead of the 14`h.
Ms. Hickman announced that a seminar, Powerful Tools for Caregivers, is being offered
for primary care givers. The seminar will offer resources and techniques to enable
caregivers to tend to themselves, as well as the person they arc helping. She said that
information on the seminar was included in a recent email from Ms. Flowers. Ms.
Thomas of Evanston/Skokie Valley Senior Services, the sponsor of the seminar, said that
she believes the 8 week series begins March 7. The program will feature many helpful
workshops.
Ms. Hickman also described the Email newsletter sent by Donna Stuckert from the City.
Ms. Hickman encouraged Commission members to subscribe to the newsletter as it is a
good way to keep informed of the various programs being offered in the community.
Housing
Ms. Seidman said there are some interesting things happening regarding housing in
Evanston. On February 22, at 11:30 A.M. the League of Women Voters is hosting a
meeting at GIO Restaurant on Affordable Housing: an Issue for Everyone. One of the
scheduled speakers is Karen Singer, the Executive Director of YWCA and a member of
the Evanston Community Foundation, and Paul Celdon. Connections for the Homeless.
There is a S 15 charge for the lunch meeting.
The Roots to Fruit program gave a grant to the Citizens Lighthouse Community Land
Trust. The Land Trust activities are not targeted specifically to seniors but Ms. Seidman
believes that all will benefit if there is activity on the affordable housing front. She noted
that there was an article in the Chicago Tribune on February 9`h, which mentioned an
affordable housing program offered in Glencoe and Wilmette. She noted that the
communities are also considering the land trust concept, which Ms. Seidman finds very
exciting. Ms. Seidman stated that she is now on the board of the Citizens Lighthouse
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Land Trust, which is interviewing for a part-time Executive Director, having recently
received funding for that position.
Ms. Seidman hopes to schedule a Housing Committee meeting in the near future. Mr.
Strietfeld and Mr. Weathers expressed interest in joining the Committee. She is hopeful
that other Commission members will also participate in the Committee.
Ms. Seidman discussed the Beacon Hill Village community model that Mary Pace
brought before the Commission at the January meeting. She said that it sounds like a
wonderful community, but expressed her belief that it was not a realistic option for
Evanston, at this time. She noted that Beacon Hill was able to rely on the support of
Harvard University and that participants appeared to be from a fairly affluent community,
Evanston is struggling to maintain a balanced budget. The programs offered through
Beacon Hill require professional staff, which requires money. Ms. Seidman thought it
sounded like a wonderful program and would be very interested if Northwestern
University were to offer to support such a program locally. Mr. Streitfeld asked about
contacting the University to see if they would be interested, and asked whom one would
contact. Ms. Seidman recommended contacting the Community Liaison, Lucille
Krasnow. Ms. Hickman stated that University President Bingham is scheduled to present
a State of the University speech, which is open to the community, and will feature a
question and answer portion. She didn't have the precise information with her, but would
forward it to the group. Ms. Pearlman said that she knows that the University does have
some community programs and outreach services. She doesn't know if they would be
interested in such a large program, but thought they might be willing to assist with
something on a smaller scale, maybe a program run by students who can earn credit hours
for their services.
Ms. Pace noted that a project of this scale would require the aid and financial resources of
outside agencies. She noted that the informational book sold on their web site costs S300.
Ms. Pace is extremely interested in the Beacon Hill program and is willing to attend its
annual conference or assist in any way she can to establish a similar program in
Evanston. Ms. Yaiowitz said there are already services available through local agencies
to enable seniors to live at home (i.e. Evanston/Skokie Valley Senior Services
homemaker and case management services, the Commission on Aging's Handyman and
Subsidized Taxicab Program and Faith in Action's transportation program).
Ms. Yalowitz thinks that this type of program might have implications for Evanston
seniors, where many are real estate rich and cash poor. tits. Yalowitz stated that the
program might help Evanston maintain its middle -income aging adult demographic,
which has started to migrate to more affordable communities in recent years. Ms. Mullins
was curious whether there are any government grants available to support the
establishment of a similar program. Ms. Hickman thought that the Beacon Hill model
merited further investigation and asked Ms. Seidman and members of Housing
Committee to obtain additional information on the program. Ms. Friedl suggested that
Ms. Pace join the Housing Committee and work on this special project, given her passion
for the model.
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Minutes submitted -'—approved
lntergeuerational
The members of the Intergenerational Committee were not present, so there was no
discussion.
PROPOSED SENIOR ONLY DEINGNATION OF HOUSING AUTHORITY OF
COOK COUNTY FACILITIES
Ms. Flowers summarized the history of a Housing Authority of Cook County (HACC)
request to HUD that the buildings they manage be designated senior only. She noted that
this request was made after HACC held meetings with building tenants and discussions
with community agencies, elected officials and City staff. Locally, the designation would
affect Walchirk (2300 Noyes Ct.) and Perlman (1900 Sherman) Apartments. The
Housing Authority of Cook County is currently considering designating some buildings
all ages and others senior only. She noted that HACC has expressed a commitment to a
more stringent screening process, including a criminal background check. Ms. Hickman
asked whether City government might be able to provide a second tier screening process,
which Mr. Terry said they cannot.
Ms. Flowers stated that not all building issues are caused by tenants. She noted that
younger visitors to the buildings have been identified as the cause of problems on
occasion. She noted that some residents have been faced with the difficult decision of
asking their adult children or grandchildren to move out of their apartment when building
management receives complaints about their behavior and bans them from the building.
In some cases the resident has been evicted because they were unable to make their
relative leave the apartment.
Mr. Terry asked Ms. Jones and Ms. Flowers, whether there is a comprehensive Iist of all
incidents that happen in a building. Ms. Jones said there arc records on all police reports,
though they aren't necessarily compiled by building. She said the majority of serious
crime calls received by the police involve younger residents, in most cases those
individuals have exhibited criminal behavior prior to admission to the building. It is very
difficult to have a problem resident removed, once in a building. She thinks the best
solution is for the County to improve their screening process.
Mr. Terry said elected officials find themselves caught between advocates for seniors on
one side, and advocates for people with disabilities on the other. He doesn't think the
HUD change will occur without significant input from elected officials. Ms. Jones
mentioned a case where a convicted sex offender omitted his convictions from his
housing application, was taped perpetrating a criminal act, and asked to leave the
building, only to be given a voucher to move to a different HACC housing building.
Regardless of age or disability, Ms. Jones expressed her belief that the screening process
must be improved to protect residents, Ms. Flowers underscored that not all younger
residents arc problematic. Serving this array of people appropriately is very complicated.
She said the residents of the local HACC buildings expressed their beliefs in several
public meetings that senior only housing was the best solution.
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SITE VISIT TO JACOB BLAKE MANOR
his. Hickman asked Commission members for feedback on the January meeting held at
Jacob Blake Manor. She said that the Commission will be visiting other buildings in
coming months and she wanted to know what people thought might be useful to improve
the site visits. Ms. Cherco had hoped that the Commission would have provided more of
an opportunity for building residents to express their concerns to the Commission. She
stated that she didn't feel that she learned a lot about Jacob Blake Manor or the concerns
of its residents. Ms. Seidman thought a tour of the building might have been helpful. She
wondered whether residents were aware of the meeting being held at their facility and
how informed they are about the Commission on Aging. Ms. Hickman was not sure how
the meeting was presented but said that signs were posted on the bulletin board in the
building. Ms. Flowers reported that she met with a number of tenants in November,
when they first started discussing creating a tenant council. At that time, she had given
them information about the COA and mentioned the upcoming meeting. Mr. Rakowsky
asked whether it might be possible for COA members to observe their tenant council
meetings. Ms. Hickman said yes, she thought it would be good for COA members to sit
in on one of these meetings once they have their council in place.
There were questions about the relationship of the church and the building. Ms. Jones
said that the church owns the building and receives HUD funding. Reverend Thomas
acts as site manager and Esther Williams -Hayes is the HUD appointed Social Worker. It
was noted that Reverend Thomas had moved to a parish in Milwaukee. Mr. Terry
explained that the Church doesn't actually own the building, but formed a non-profit
housing corporation which oversees the buildings and staff.
CHAIR REPORT
Ms. Hickman thanked those who attended the informative February Yd Community
Safety Forum. She said the Commission was well represented. Alderman Holmes
coordinated the event with the support of both school districts and Northwestern. There
were representatives from ever part of Evanston. She stated that some of the conclusions
coming out of the meeting were the importance of creating a Youth Commission, the
importance of educational goals and vocational skills for community residents and the
need for overall community involvement.
Guest speaker Reverend Dr. Michael P(leger from St. Sabina Church did an excellent jab
presenting. Ms. Hickman particularly enjoyed the scenario he described regarding the
drug dealers who were operating in the open. even during the day. He had suggested that
residents make themselves available to monitor neighborhood activities and write down
the license plate numbers of people buying drugs. Five residents volunteered to do so,
one of which was a 72-years old. Over time, they were able to rid their neighborhood of
the drug dealing. Ms. Hickman distributed copies of the Commission on Aging Pamphlet
for members to share with the community. She thought that making people aware of the
COA and its function might help the Commission to better assist older adults and
increase public safety.
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Mr. Streitfeld volunteered to send letters to the editor's of the Roundtable and Review, to
spread word of the Commission of Aging. Ms. Hickman told him to draft something and
send it to Ms. Flowers and herself.
Ms. Hickman stated that she had become aware of a local senior housing building that
had experienced heating issues earlier this week. She has since learned that City staff
were doing what they could to ensure the safety of the residents and that a boiler was
being replaced. She recommended that members encourage seniors living in buildings
with insufficient heat to seek shelter in public buildings such as Levy Senior Center or
Robert Crown while their building rectifies the problem. If transportation is an issue, the
senior should contact the City which can arrange transportation in an emergency. She
also became aware of some issues regarding the quality of food at one of the local
housing buildings. The proper authority is looking into the matter. If you know of a
similar situation, please let staff know.
STAFF REPORT
Director of Health and Human Services
Mr. Tent' was happy to be able to make the meeting and said that it was the first
Saturday of the year without a Budget Meeting. He stated that the City Budget has not yet
been adopted. it is on the agenda for Monday night's City Council meeting, but it is not
clear whether it will be adopted at this meeting. The City must adopt a budget before
March 1. He noted that there still appear to be a few issues to be discussed. Mr. Terry has
been working very hard to transition health services to a variety of community agencies
and institutions. Mr. Terry offered to answer any questions regarding the transition of
health services.
Mr. Terry stated that there was an article in the Chicago Tribune which noted that pipes
had burst in many buildings throughout the area due to the extreme cold snap that
occurred without much snow on the ground to provide a natural insulation. As a
consequence, this week the City has been dealing with the evacuation of several
restaurants, the Best Western Hotel, and the senior housing building that Ms. Hickman
mentioned. Ms. Flowers and Property Standards .vere working with the staff and
residents of this building all week. He stated that it has been staff's experience that in
most cases, building residents are reluctant to leave their homes to go to a shelter. The
City advises people to go to the Robert Crown Center because it is open the latest of all
public buildings. He stated that staff try to monitor these situations very closely to
determine how and when to intervene to maintain resident safety.
Indirectly related to the Beacon Hill concept, fir. Terry noted that the City tries to be
very sensitive to the changes in the community. One change that he recently noted relates
to the Special Business Taxing District---EVN1ARK. Businesses in the district pay higher
taxes, and receive snow shoveling, planters on the street, sweeping and other services
beyond the norm. The district needs to be re -authorized every few years. The area now
includes many condos and a number of the older adults living in that area are challenging
the re -authorization.
0
h'Iinutes submitted —approved
Ms. Seidman asked whether it is possible that March I` will come and that alternatives to
the clinical ser,. ices currently provided by the Health Department will not be available.
Mr. Terry explained that, due to state grant funding, the deadline for the transition of
health care scr% ices is June 30. He thinks that by the end of June the Department will
have a good transition plan for all services.
Long Term Care Ombudsman
Mr. Rakowsky mentioned a large building in Chicago that had been evacuated due to
burst pipes. He had heard the Chicago fire department told those residents that they had
to get out and didn't give them any alternatives. Ms. Flowers summarized the situation in
the local senior housing building that lost heat and experienced broken water pipes. Ms
Flowers was contacted by building staff on Monday when the boiler went out. She
reported that building staff did door-to-door checks twice a day. Building staff offered
tenants the option of relocation, which no one accepted. Building staff heated the lobby
and hallways to 70-75 degrees and provided at least one space heater to each resident.
Ms. Flowers and other City staff made calls and visits to tenants —the consensus was that
things were tolerable and tenants didn't want to leave. Mr. Terry mentioned an incident
where, due to power outages downtown, North Shore Hotel had to be evacuated twice
between 1995 and 1996. He stated that the City is familiar with evacuation procedures.
The declaration that a building is uninhabitable is usually made by the Community
Development Department but can be made by the Fire Department, the Director of Health
and Human Services, and under certain circumstances, the Police Department.
Ms. Flowers stated that the Levy Center bus routinely stops a couple of times a day at
each subsidized senior housing building. During the boiler problem staff offered warm
beverages in the lobby area and encouraged people to go to public buildings to warm
themselves. In addition to the heat loss in the subsidized senior housing building, two
nursing facilities, Three Crowns and St. Francis Nursing and Rehabilitation experienced
heat loss for portions of one to two days. Both worked closely with City staff and
monitored residents to make certain that were comfortable. St. Francis Nursing and
Rehabilitation had arranged to transfer its residents to St. Francis Hospital in the event
that evacuation became necessary. She noted that Primm Tower was also briefly without
heat. At least one individual was displaced from her home when her furnace went out.
Ms. Flowers warned that isolated seniors are at the greatest risk during times of extreme
temperatures. She noted that many of these isolated seniors are reluctant to accept
assistance from others. Of en these individuals aren't identified as needing assistance
until they mane contact with a neighbor who then calls the City with their concerns. She
stated that currently no agency is funded or equipped to deal with the level of
intervention that these individuals require. Ms. Flowers stated that she has been
appointed to the Department on Aging's Eider Self Neglect Steering Committee which
was established to develop policies and procedures to respond to seniors with these
needs.
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Minutes submitted —approved
Ms. Flowers distributed a packet of information from a Legislative Breakfast, which was
co -sponsored by the Commission and Age Options and held at the Civic Center in
January. There was discussion on a number of issues at the meeting including additional
funding for the Ombudsman Program and retention of the Civil Monetary Penalty Funds.
She also included information on a Housing Preservation Meeting co -sponsored by the
City and a number of local agencies. The events will include presentations by
representatives from local banks, the Legal Assistance Foundation, Interfaith Housing
Center and City staff on the Housing Rehab and Handyman Programs.
Ms. Flowers discussed an upcoming forum on the use of Nurse Delegation and
Medication Technicians in Illinois, which was discussed briefly last year. The forum will
be held Tuesday, February 13, 2007 at UIC School of Public Health. The discussion will
focus on the use of Medication Techs in the community and will include the training and
assessment needed to prepare a home care provider to pass medications. Ms. Mullins
mentioned that some of her clients have been placed in nursing homes solely because
they are unable to keep up with their mods. The forum discussion will feature information
on how others states are handling the issue and include a representative from the Illinois
Nurses Association. Ms. Mullins asked, if given the need for more nurses there are any
incentives being offered to grow the field. Ms. Flowers said that there is an initiative to
increase the number of scholarships for nursing programs.
Senior Crime Prevention Specialist
Ms. Jones mentioned a new scam, where people, purporting to be with an agency that
supports the Police Force, call to ask for donations. Often times they are very aggressive
and become nasty when they are declined. Ms. Jones asked that people not send money
but let her know if they receive these types of calls.
There has been a high incidence of lock bumping recently. Lock bumping refers to a
perpetrator using keys that are not designed to fit a lock, striking them with a tool and
opening a lock. In general it is easy to do with cheaper model locks. The best prevention
is replacing old locks with a sturdy one, such as those manufactured by Schlaeg and
Medco.
Ms. Jones described a recent incident in which a couple, who had been home all day,
discovered a person standing in their living room. The person claimed they were looking
for the name of someone who did not reside in the home and left quickly. She noted that
it is very easy for someone to walk into an open house and snatch a purse, wallet or keys.
She recommended that Commission members be careful when dealing with door to door
sales people. Always keep doors locked, when you are home or away. to avoid intruders.
Criminals are using the new carbon monoxide detector requirement as a guise to gain
entry to and rob homes. Ms. Jones stated that no one should admit anyone purporting to
be a handyman unless they have called them to schedule those installations. If someone
shows up at a resident's door claiming to be with the City, they should be asked for their
identification. If Commission members have questions on the new guidelines, call Ms.
Jones at the Police Station or Bob Nelson at the Fire Dept. On a related note, smoke
Minutes submitted —approved
alarms for hearing impaired seniors are still available for those that meet the medical and
financial guidelines.
There is a trend of people going door to door claiming that they are selling magazine
subscriptions as part of a fund raising campaign. She recommended that seniors be
cautious when someone comes to their door trying to sell anything. She suggested that
the senior ask to see vendor licenses from the City. Often times the literature they carry
will list different products than they are peddling or their story does not match -up. Be
careful about giving these people your money, credit card or even a check.
Ms. Hickman reminded the group about the Intergenerational Dinner Dance being held at
Northwestern.
OLD BUSINESS
Mr. Streitfeld had a couple of outstanding concerns. He asked about the Levy Center
presence at Commission meetings. Ms. Hickman told him that the Manager, Ms. Ferraro,
attends every other COA meeting, Ms. Seidman attends their Advisory Board Meetings
and Ms. Hickman is on their Life Enrichment Board.
He also asked why there was no discussion at today's meeting regarding the
intergenerational walk. Ms. Hickman reminded him that Ms. Smith, Ms. Laden, nor Ms.
Hadden were in attendance. He was wondering what type of involvement Commission
would have with the Youth Commission. Ms. Yalowitz said that the group had expressed
support for the formation of the Youth Commission but had not planned any kind of
active role with the Commission's activities.
NEW BUSINESS
Laurie Clark of the Jane Addams Senior Caucus asked to present legislation on senior
parity for the Department on Aging homemaker program. The Jane Addams Senior
Caucus is an organization of older adults in the Chicago area concerned with social
justice issues that affect older adults. They are working on issues such as affordable
housing; how to link social services with residents of buildings; and how to create a
community care program that lives out the mission of avoiding unnecessary
institutionalization of seniors. ;Members are frustrated by the fact that many senior
services seem to only be accessible during usual business hours during the work week,
and dissatisfied that homemaker services are limited to a maximum of 20 hours per week.
Additionally the program does not include personal services such as bathing. The group
wants to avoid older adults leaving their home for nursing homes, simply because they
need assistance with bathing and other personal services.
Representative Sarah Feigenholtz is the Chief sponsor of HB 652, legislation to increase
the number of hours and type of care available to seniors in the community. The Jane
Addams Senior Caucus worked with the Loyola Elder Law Clinic, to develop legislation
to improve the Community Care Program. The Caucus is working to ensure that seniors
have access to the appropriate hours of service for their needs, services are available 24/7,
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Minutes submitted --approved
the program is expanded to include personal care and to increase the service cost
maximum.
There is currently a large discrepancy between the maximum services available to seniors
as compared to people under the age of 60 with disabilities. HB 652 will bring service
cost ceilings for aging adults to the same level as those available to people with
disabilities. The first hearing is scheduled for Thursday, February 161h. Ms. Clark asked
that the Commission support the initiative and asked that Members contact Senator
Schoenberg to ask him to support the bill. The Jane Addams Senior Caucus found that the
increase in services will cost approximately S 17.5 million a year. It is anticipated that this
increase «'ill be offset by the anticipated number of seniors that will be able to defer of
delay nursing home placement.
Ms. Hickman motioned that the Commission support HB 652. There was consensus of
the Commission to support the initiative and to take necessary steps to let their legislators
know that they support the legislation.
ADJOURMMENT
The meeting adjourned at 11:28 am. The next meeting will be held on March 10, 2007
at 9:30 a.m. The next meeting of the Long Term Care Committee will be held on March
10 at 7:00 p.m.
Respectfully submitted by Casey Solomon
10
EVANSTON COMMISSION ON AGING
Minutes of the March 10, 2007 Meeting
Members Present: Joan Hickman (Chair), Carol Mullins(Vice Chair), Mary Friedl
(Secretary), Fred Rakowsky, Nancy Yalowitz, Louis Weathers, Frank Streitfeld, Gloria
Bernard, Susan Cherco, Frances Seidman, Gloria Combs
Guests: Rita Sheinin (Evanston/Skokie Valley Senior Services), Mary Pace, Jacqueline
Cody, Deon Jones (Family Focus)
Staff: Nancy Flowers, Amanda Jones, Casey Solomon,
APPROVAL OF MINUTES
The minutes for the February 10, 2007 were approved with corrections.
INTRODUCTIONS
Ms. Hickman welcomed the guests and asked them to introduce themselves.
COMMITTEE REPORTS
Long Term Care
Ms. Yalowitz discussed the February 21" Long Term Care Committee. The meeting was
held a week later than usual due to Valentines Day. The March meeting will be held on
schedule, on Wednesday, March 141h at 7 p.m.
The committee continues planning for a condensed version of the Long Term Care 101
Seminar. In addition, Ms. Flowers discussed plans for a seminar on community resources
that will be offered to long term care facility and hospital discharge planners, and is
tentatively scheduled for May 2"d at the Civic Center. In addition the Committee
discussed the Department on Aging budget, the proposed increase in Ombudsman
funding in the State's budget, and the program's continued receipt of Civil Monetary
Funds in FY 2008. Ms. Flowers summarized legislation introduced this session on aging
and long term care related issues, including HB 1301 that amends the Illinois Act on
Aging to allow Ombudsmen to serve persons of all ages living in long term care facilities.
Ms. Yalowitz stated the Committee plans to invite a representative of Mather LifeWays
to a future meeting to discuss the status of the 425 Davis building. The Committee is also
discussing offering a seminar on Long Term Care Insurance. Mr. Streitfeld mentioned
that AARP has a Long Term Care Insurance Program. his. Yalowitz stated that the
Committee wants to find a speaker who does not sell insurance, to offer a neutral
presentation on the merits of Long Term Care Insurance. Ms. Flowers is exploring
speaker options with the Illinois Department on Aging and AgeOptions/Suburban Area
Agency on Aging. She will also contact Consumer Reports, which had published an
interesting article about LTC Insurance. Ms. Yalowitz stated that the Committee is
committed to educating older adults in the community about available resources.
Minutes submitted —approved
Housing
Ms. Seidman stated that the Committee plans to meet on March 22"d. Mr. Weathers, Mr.
Rakowsky and Ms. Pace agreed to meet at 10:00 a.m. at the Civic Center on that date.
Ms. Seidman said that the Committee has had a difficult time deciding where to take the
issue of housing. Her term on the Commission is about to end. She is involved in several
other housing related committees and will continue to work on the development of
affordable housing in Evanston. She stated that the Commission will need to identify a
member who can assume the role of Chair for the Housing Committee, once her term is
completed. Ms. Seidman questioned whether the Long Term Care Committee might have
some input regarding what the community would benefit from in terms of a housing
program. Ms. Yalowitz recommended sending a representative to the Housing
Commission and other meetings on housing. Ms. Seidman agreed and said the first step
is to assess what direction the community wants to take senior housing: additional
affordable housing, community based services Iike those provided through the Beacon
Hill program in Massachusetts or congregate senior apartments. She said that she is
interested in the types of affordable housing options being developed in Wilmette,
Glencoe and Highland Park.
Mr. Weathers said he attended an open house for Reba Condos. This not -for -profit
organization is working to build affordable condos for families. These condos are
designed for families of four to five, not for seniors. He also stated that there are a few
non -profits working on affordable family housing but that there is not a lot being done for
seniors. Mr. Rakowsky discussed the need for a definition of senior housing. Ms.
Hickman stated that the needs of aging adult home owners who are experiencing
difficulty physically and financially managing their homes are being overlooked. She
noted that the Interfaith Housing Center has a shared -housing program that brings
individuals seeking to rent a portion of their home together with individual of all ages
who seek an affordable housing option.
Ms. Hickman recommended that the Housing Committee be eliminated and that the
Commission on Aging assign a Liaison to the Housing Commission. Ms. Frieda stated
that she was reluctant to eliminate the Committee. She recommended that the
Commission table this suggestion until the Housing Committee has a chance to meet and
discuss a future course of action.
Intergenerational
There were no members of the Committee at the meeting. Mr. Dunlap, who works for
Family Focus and teaches 7`h and 8th graders as part of the after school education
program, presented some of his ideas regarding intergenerational activities.
Mr. Dunlap discussed ways to establish relationships between the younger generation and
seniors that would eliminate the strain and misunderstanding between the generations,
One option included youth assisting seniors with odd jobs. He sees the potential to foster
understanding by working together, as well as a possibility for the elders to share some of
their wisdom and guidance. He was open to different avenues that youth could aid
2
Minutes submitted —approved
seniors. Ms. Flowers told Mr. Dunlap that the Commission recruits volunteers of all ages
to assist seniors with yard work including leaf raking and shoveling. She noted that
students have historically played an important part in this volunteer program.
Mr. Dunlap said that it is very important to him that youth get an opportunity to
understand the history, knowledge and values of community seniors. He feels that
modern youth are not aware of some of the things older adults have lived through both
historically and personally. He is hopeful that knowledge might breed understanding,
mutual respect and even have a reduction impact on crime and behavioral issues. Mr.
Dunlap stated that he would contact Ms. Flowers to discuss future options for
partnership.
Ms. Hickman reported that she attended the 5`h annual Northwestern University Senior
Gala. For the past rive years, the University has invited seniors from the community to
dine, dance and socialize with students. She said that it was a very nice affair, though not
as well attended as in previous years. She attributes the poor attendance to the way that
the event is promoted. The event flyers invite people to the "Senior Gala," which many
may infer to mean the graduating class of the University. Ms. Hickman suggested the
Commission consider co-sponsor the event to make it apparent that it was for older
adults. She made it clear that she did not intend that the Commission staff the event or
offer financial support, only that it visibly endorses the event. Ms. Yalowitz moved, and
Ms. Mullins seconded, a motion to proceed in whatever fashion necessary to express
interest to the University to cosponsor the NU Senior Gala. The group adopted the
suggestion to sponsor the dance and attach their name to it next year.
CHAIR REPORT
Ms. Hickman noted that Easter falls on April Wh and questioned whether Commission
members wished to meet on April 7`h, the Commission's regularly scheduled meeting
date or reschedule for the 15"'. The Commission decided to meet on April 7.
Community Safety Initiative
A few Commission Members attended the follow-up community meeting, Partnering for
a Safer Evanston. Ms. Seidman gave a brief overview of the meeting. She expressed her
hope that something good comes out of the discussion. Ms. Seidman stated that this
meeting was not as well attended as the initial meeting but there was a decent turn out.
People provided various suggestions on how to strengthen the sense of community and
reduce the level of crime in Evanston. Some of the common suggestions included:
become more involved in the community, start doing community work, form block clubs
and neighborhood watch groups, and promote outreach to at risk individuals of all ages.
The consensus was that getting back to a more tightly knit and involved community
might be the best solution to decreasing came. She said it will be very interesting to see
what happens. Ms. Friedl felt that there were many good points made on the day. She
noted that attendees broke into sub -groups to discuss some of the ideas brainstormed
earlier and developed time frames for implementing the various strategies. Discussion
included possible reasons for a drop off in attendance from the First to the second
3
Minutes submitted —approved
meeting. Ms. Hickman noted that a lot of the people who attended arc already working to
improve the community.
Ms. Flowers noted that this second meeting enabled the break out groups to brainstorm
and refine the broad categories identified in January meeting. Ms. Friedl felt that there
was too much focus on the Youth Commission as a solution to crime. She felt that the
Youth Commission will be a valuable asset but is not necessarily going to be the solution
to the crime problem. Ms. Hickman said it was important that seniors were represented in
the discussion.
STAFF REPORT
Long Term Care Ombudsman
Ms. Flowers stated that she is working with subsidized senior housing buildings, the 2040
Brown building and local pharmacies to ensure that each building has a flu clinic this fall.
In addition she is working with the staff of the Levy Senior Center on a community wide
flu clinic. She noted that Dominic's Corporate Pharmacy has offered to provide this
service in the senior housing buildings and at the Levy Senior Center, billing to Medicare
for both the flu and pneumonia vaccines as in past years.
Another initiative, which she has been trying to negotiate with the Department of Human
Services for the past year, entails providing food vouchers for seniors and WIC recipients
to be used at the Evanston Farmers Market. This program would involve a partnership
with AgeOptions/Suburban Area Agency on Aging and CEDA/Neighbors at Work. She
is awaiting approval from the State before the City can offer vouchers to seniors and
families on the WIC program. The program provides eligible seniors with $21 in
coupons; WIC recipients receive S15 in coupons.
Ms. Flowers presented an overview of the Illinois Department of Aging Budget. She
noted that the Department of Aging budget includes an increase of S450,000 in General
Revenue Funds for the Ombudsman Program, in addition to the current S391,000 the
program receives. Ombudsman program staff has been told that the program will
continue to receive S750,000 in Civil Monetary Penalty (CMP) Funds. She noted that the
Director of the Department of Aging, several legislators and organizations within the
aging network have been working closely with the Illinois Association of Long Term
Care Ombudsmen to support an increase in funding for the program. Nis. Flowers
discussed the rationale for the budget request for increased funding including; anticipated
loss of CMP funds in future years, expansion of the program into assisted living and
supportive living facilities without additional funding, and program expansion to serve
residents under 60 outside of Cook County. Ms. Mullins noted that while there was an
increase of S450,000, she understood that the initial request was for an increase in
funding of S3.8 million.
The Illinois Association of Long Term Care Ombudsmen and the University of Illinois
Institute for Health and Aging will jointly sponsor an event in Springfield on March 13"'
to present the results of a study on the Illinois Lang Term Care Ombudsmen program.
4
Minutes submitted —approved
Ms. Flowers distributed a letter she received from Gail Scheeler, Executive Director of
Interfaith Housing Center requesting that the Aging Well Conference Planning
Committee, of which Ms. Flowers is a member, consider moving this year's conference
to another location. In her letter Ms. Schechter expressed her belief that the King Home,
the site of the conference, may be in violation of the Fair Housing Act, as it is a men only
facility. Ms. Flowers described the history of the conference and of the King Home. She
noted that the King Home, now a pan of the Presbyterian Homes, was established 75-
years ago as a facility for men. She noted that an endowment supports a significant
number of the men living in the facility, who would otherwise be unable to afford to live
in this type of facility. She stated that Dave Benni, the Executive Director of the King
Home and of 1020 Grove, is also responsible for the administration of the Presbyterian
Homes' affordable housing programs in Chicago and Lake Forest. The King Home is
part of the Presbyterian Homes; Westminster Place, Lake Forest Place, the Moorings and
1020 Grove accept female and male applicants. While the King Home limits admission
to male applicants, the facility has admitted women to its health care center on a short
term basis. In addition to contacting Ms. Flowers, Ms. Schechter spoke with Margaret
Gergen, co-chair of the Aging Well conference about her request to move the conference.
Ms. Flowers and Ms. Cherco stated that the Planning Committee will discuss this request
at its March 15'h meeting. Ms. Flowers noted that the King Home receives no public
funds to care for its residents. She stated that Ms. Schechter met with Mr. Benni to
discuss her concerns and to express her hope that the facility would consider expanding
its mission to include women. Commission members requested that Ms. Flowers and
Ms. Cherco share the results of the discussion of the March 151h Aging Well Conference
Planning meeting.
Legislation
Ms. Flowers provided information on several relevant pieces of legislation currently
under consideration.
House Bill 1301 would permit the Ombudsman Program to assist long term care facility
residents of all ages. The legislation would also require Ombudsmen to serve residents
under the age of 18, a population the program currently does not serve. The Evanston
Ombudsman program, as well as the ombudsman programs for the City of Chicago and
the Legal Assistance Foundation, currently serves facility residents under the age of 60.
House Bill 3508 establishes a website that provides information about Illinois long term
care facilities including information regarding licensure and violations. Ms. Flowers
noted that this bill is supported by the Attorney General's Office. While this is perceived
to be a potentially useful tool for consumers, there are concerns regarding the funding
required to implement and maintain the program.
Four bills have been introduced regarding the Personal Needs Allowance. Of these,
Senate Bill 1497 proposes an increase to S90/month. The bill has made it through the
Senate Human Services Committee. House Bill 618 proposes to use the Tobacco
settlement fund and would increase the Personal Needs Allowance to S50, from the
current 530.
M
Minutes submitted --approved
House Bill 652 would pro%ide persons age 60 and over who are eligible for the
Community Care Program access to the same amount of care as provided through the
Department of Human Senices for persons under the age of60. This is the legislation
that the Jane Addams Senior Caucus requested the Commission's support for.
Ms. Flowers will bring updates on this and other legislation to future meetings.
Mr. Strcitfcld asked what the term "alternative care," mentioned on page 7 of the
legislative handout referred to. Ms. Flowers said that it is a new initiative through the
Department on Aging that provides funding for additional community based services to
support seniors who wish to remain in their homes. The Department on Aging has
requested additional funds to cover the cost of items such as adaptive devices, medication
reminders, after hour's services and other things that would allow a person to remain at
home or return home from a facility. Under the new model, people would not be required
to be recipients of the Community Care Program to obtain services.
Senior Crime Prevention Specialist
Ms. Jones handed out a paper that described various types of scams. She noted that
scams are targeted at persons of all ages. She stated that types of scams include
fraudulent dunning letters from credit card companies, or calls from companies that
people use saying that they owe money when they do not. She cautioned Commission
members to be aware that cell phone cameras and hand scanners can be used to acquire
credit card numbers. Additionally, she encouraged members to only use credit cards on-
line when the secure padlock is displayed. Ms. Hickman said that a secure site will
display as https and not just http. Ms. Jones said that even when the credit card company
determines that the card user is not responsible for the fraudulent charges there is much
aggravation involved in resolving charges from a stolen credit card or number. Ms.
Hickman stated that many retailers will print the name of the store and the check amount
on your check, requiring a signature only, which reduces the time that your check's
account numbers are exposed. She also suggested using our debit card as credit card and
signing instead of using your PIN to reduce vulnerability.
Beware of the fishing a -mails that ask for reconfirmation of information from service
providers. Generally a legitimate service provider will not a -mail you regarding those
issues. Ms. Friedl received high bills from a credit card that she never authorized. Ms.
Jones said that there have been a lot of similar cases recently.
Ms. Jones mentioned a scam perpetrated on a person with a developmental disability. A
person knocked on their door in the early morning and said they were with the police and
proceeded to ask for money.
OLD BUSINESS
Mr. Rakowsky circulated an AARP article on Beacon Hill. He expressed his belief that
this type of program is the future. It is a way for people to stay and thrive in the home.
6
Aiinutes submitted ---approved
Ms. Hickman asked that the Commission allow the Housing Committee to research the
Beacon Hill model.
Mr. Streitfeld reminded the group that in January he had volunteered to send letters to
Roundtable and Evanston Review to publicize the Commission and its efforts. He plans
to send those out this week.
NEW BUSINESS
Ms. Yalowitz received something promoting a Sunday, March 18a' program, sponsored
by Interfaith Action of Evanston, on the topic of Spirituality and Aging. The program is
being held at Mather Place at the Georgian and will feature panelists on Buddhism,
Bahai, Christianity, Christian Science, Judaism and Islam. Mayor Morton will moderate
the discussion.
Ms. Hickman said that there is a new website called EVANSTON NOW
(www.evanstonnow.com{. The site provides a lot of updated information on the City and
events taking; place in it. It is a project of Bill Flynn of the Roundtable.
ADJOURMMENT
The meeting adjourned at 11:34 a.m. The next meeting will be held Saturday, April 7,
2007 at 9:30 a.m. at the Civic Center. The Long Term Care Committee will meet on
Thursday, March 14, 2007 at 7 p.m. The next meeting of the Housing Committee will be
held Thursday, March 22, 2007 at 4 p.m.
Respectfully submitted by Casey Solomon
7
EVANSTON COMMISSION ON AGING
Minutes of the April 7. 2007 Meeting
Members Present: Joan Hickman (Chair), Carol Mullins(Vice Chair), Mary Friedl
(Secretary), Fred Rakowsky, Nancy Yalowitz, Frank Streitfeld, Caryn Diane Etkin,
Frances Seidman, Susan Cherco, Blair Laden
Guests: Jack McFadden, Pam Thomas (Evanston/Skokie Valley Senior Services),
Justine Rizinger (Northwestern journalism student)
Staff: Nancy Flowers, Christina Ferraro, Amanda Jones, David Braden, Casey Solomon
APPROVAL OF MINUTES
The minutes for the March 10, 2007 were approved with a minor correction.
INTRODUCTIONS
Ms. Hickman welcomed the guests and asked them to introduce themselves.
COMMITTEE REPORTS
Long Term Care
Ms. Yalowitz talked about the March 14, Long Term Care Committee meeting. She
reminded the Commission that the Long Term Care Committee has an educational
mission this year and is planning several seminars. The Committee continued planning
for a condensed version of Long Term Care 101 which will be offered at the Evanston
Public Library and at the Fleetwood Jourdain Center. The Committee is planning a Long
Term Care Insurance seminar, in the fall, and is working to find a neutral party to present.
Ms. Flowers discussed the status of several pieces of legislation affecting seniors and
persons in long term care facilities at the meeting. Ms. Flowers discussed the status of the
four bills to increase the Personal Needs Allowance for nursing home residents on
Medicaid, including one proposing the use of tobacco settlement funds to fund an
increase in the Personal Needs Allowance (PNA) to S50/month.
The Committee discussed Hospice care in assisted living; facilities. One of the main
issues faced by hospice patients living in facilities is medicine distribution on a PRN or
"as -needed -basis." The Committee discussed future facility site visits and a visit from
staff of Mather LifeWays to discuss the status of Phase One of the Mathcr development.
Ms. Seidman asked Ms. Flowers whether Mather LifeWays had started construction of
the new facility. Ms. Flowers said that they had not and that it was her understanding that
they had not yet reached the pre -sales required to begin construction.
The next Long Term Care meeting is scheduled for Wednesday, April 11, at 7 p.m., in
mom 2402.
Minutes submitted —approved
Housing
Ms. Seidman said that the newly expanded Housing Committee met on March 22"d. Ms.
Seidman, Mr. Streitfeld, Mary Pace, Jacqueline Cody and Ms. Flowers revisited the
committee's mission, and discussed possible future directions for the Committee. The
Committee members discussed their focus on seniors who are experiencing difficulty
affording the cost of living in Evanston, some of whom may not meet the definition of
low-income. The committee discussed models of affordable senior housing with and
without services including HOME, HODC and Reba Place. The Committee's next
meeting is scheduled for Thursday, April 12, at 3 p.m. tbllowing the Public Hearing at
the Jane R. Perlman Apartments, 1900 Sherman.
Ms. Yalowitz asked whether the Housing Committee had designated a liaison to attend
the City's Housing Commission, to keep abreast of affordable housing issues in general,
and to advocate for the needs of older adults. Ms. Seidman said that Committee had not.
She stated that it was her opinion that the City's Housing Commission had not really
addressed the issue of affordable senior housing. Ms. Hickman stated that this was the
reason to appoint an advocate to attend those meetings.
Mr. Streitfeld discussed his rehabilitation medicine and disability background and
expressed his recommendation that Commission members think about the disabilities that
can accompany aging. He mentioned that he had discussed with Jay Terry his hope that
the Commission on Aging would expand its mission to specifically deal with disability
issues, in addition to aging. He said he hoped that the Commission members would
consider this expansion in mission. Ms. Friedl said that she is very supportive of the
COA including people with disability in its mission. She reminded the group that people
with disabilities are protected by the Americans with Disabilities Act. Ms. Fricdl and Ms.
Hickman discussed some of the disabilities baby boomers are starting to experience,
including the need for hip and knee replacements. Mr. Rakowsky said that he hopes that
the Commission includes the needs of persons with mental illness in its discussions.
Ms. Mullins stated that it is extremely important that the issue of affordable housing be
inclusive of middle-class individuals. Ms. Hickman said that there have been many
residents from various socio-economic strata affected by the high cost of housing in the
City.
Intergenerational
Ms. Laden joined the group belatedly, due to a Tai Chi class that she is instructing. She
said that the class was rescheduled and might cause her to join future meetings late as
well.
Ms. Laden stated that the Committee had not met this past month. She stated she has not
been in contact with the other Intergenerational Committee members regarding the Stroll
in the Park and is uncertain how to proceed with planning for this event. Ms. Hickman
encouraged new Commission members to join the Intergenerational Committee. Ms.
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Minutes submitted —approved
Laden stated that she would attempt to recruit additional members for the Committee,
particularly persons that might be interested in helping plan the event.
SUBSIDIZED TAXI PROGRAM
Ms. Friedl had recently called Ms. Flowers regarding the lack of lift equipped taxicabs in
Evanston. Ms. Flowers was aware of the issue and had been discussing options for
encouraging the purchase of lift equipped taxicabs by local cab companies with Kevin
Lookis of the City Collectors Office. She and Mr. Lookis have discussed several possible
remedies, such as an incentive program, to encourage local taxi companies to purchase a
vehicle that is customized with the required equipment.
The Commission's graduate interns, David Braden and Charlotte Kozlowski, are working
with Ms. Flowers to research options for municipality based transportation programs for
seniors and people with disabilities. Ms. Flowers developed a set of questions to query
transportation programs throughout the country. Additionally, Ms. Flowers is also
working with one of the local cab companies to determine the company's willingness to
expand its use of lift equipped vehicles to Evanston.
Mr. Braden provided a tentative review of the information that he and Ms. Kozlowski had
discovered to this point. Preliminary findings indicate that the City of Chicago and
Village of Skokie both have partnerships with the RTA and PACE. Chicago contracts
with PACE, who then contracts with a taxi company, which is the sole provider of lift
equipped taxi vehicles. Skokie also has an agreement with PACE, although Mr. Braden
had not been able to learn the specifics of this arrangement prior to the Commission
meeting The Skokie and Chicago programs use PACE's stringent eligibility rules and
require passengers to obtain a valid PACE ADA Program ID card to use the program.
Several other Illinois municipalities run a subsidized senior taxi program, like
Evanston's, and do not have accessible vehicles available through the cab companies.
Some towns do not have taxi programs, but instead have senior transportation programs,
for which they own and operate the vehicles with City staff. Specific municipal codes, in
cities like Chicago, regulate the types of vehicles and services taxi companies are
required to provide. In Chicago, "all taxi -cab companies operating five or more cabs,
must offer not less than one vehicle capable of providing service to persons confined to
wheelchairs and such vehicles must be designed so as to allow a wheelchair bound
customer the ability to enter, ride in, and exit, the vehicle, without leaving the
wheelchair."
Preliminary findings indicate that there are multiple options the Commission can consider
in expanding the service including contracting with PACE; incentivising current cab
companies; and amending the City's municipal code to mandate that participating cab
companies offer this type of service to meet the needs of people with mobility issues.
Ms. Flowers stated that one of things the survey addressed was the funding structure for
the various programs, including the total cost of the ride, the cost to the rider and the
amount reimbursed to the drivers. As mentioned in previous meetings there have been
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Minutes submitted —approved
some issues relating to what drivers are reimbursed by the City. Currently the City of
Evanston splits the cost of each ride, with the City paying 52.50 and riders S2,50, for a
total of 55.00 per ride. Ms. Flowers noted that the amount reimbursed drivers does not
always cover the total cost of the ride, although riders are not required to pay this
difference. Some communities have a program that requires the rider to pay funds
beyond the coupon value. Ms. Flowers said the Department is looking at the various
issues involved in expanding the program. Ms. Friedl noted that some users of the
accessible vehicles, who don't qualify for the taxi program, would be paying full fare for
the use of those cabs. Mr. Braden mentioned that this point was brought up during the
research. Spccifically, the state of South Carolina, said that though it is mandated that
companies with over 5 vehicles offer the service, these companies charge more for rides
in these vehicles have made a profit on these rides. Ms. Friedl described the process of
using the PACE Program. She stated that customers are required to register for PACE
Para -transit service. Riders must call and schedule rides at 6 a.m. on the day before they
need the service. She stated that riders aren't guaranteed prompt pick-up.
Commission members asked how people enroll in the existing program. Ms. Flowers
explained that eligible individuals submit an application, either in the office or through
the mail. Applicants need to declare their income, age, and/or disability (if under the age
of 60). Program staff don't currently require people with long-term disabilities to provide
proof of their disability but do require persons with short-term disabilities to provide
medical proof, signed by a physician, in order to receive the time limited card.
Ms. Mullins asked how most programs seemed to be funded. Skokie's program is entirely
tax funded. There are a few communities that receive sizeable Federal grants to support
there programs. Many of those communities receiving Federal grants don't have public
transportation like that which is available in the Metropolitan Chicago area. Ms. Flowers
acknowledged the great work of Mr. Braden and Ms. Kozlowski and said that this is an
on -going research project. She is going to be meeting with a representative of 303 Cab,
one of the programs that provides accessible cab service in Chicago. Ms. Flowers asked
whether it would be helpful to discuss further findings at the May meeting. Ms. Hickman
said she would like Ms. Braden and Nis. Kozlowski to come back once they have more
information and recommendations and options for program expansion.
CHAIR REPORT
Ms. Hickman said she had read an article about a poll conducted of 100 people, aged 99
or better. These centurions were polled on what they felt was the secret to their longevity.
A 103-year-old cross country skier reported that "staying busy, getting plenty of exercise,
and not drinking too much alcohol were the keys." The Ever -Care Poll said that many of
those polled listen to I -pods, watch music videos, and order at Starbucks. They found
that they are engaged and staying on top of what is going on in the world.
Additionally, many responded that they value their memories over physical comfort.
When asked what they would like to improve most, 34% said better memory while 27%
said more physical comfort. The majority said that their wedding day was their most
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Minutes submitted —approved
cherished memory. Of responding centurions: 31 % have watched reality TV Shows;
27% have watched music videos, 1 in 7 has played video games; 68% get their news
from TV while 40% read newspapers. When asked who they trust, 34% choose their
religious or spiritual leader.
Ms. Hickman told the group how her 80-year old neighbor rides his bike everyday. She
mentioned that many Universities offer non-credit course for seniors, based on peer
learning models. Northwestern has offered their Osher Life Long Learning Institute
(OLLI) for twenty years. Ms. Laden mentioned the Prime Time Fitness Program offered
through Northwestern University. Ms. Hickman stated that she wanted the Commission
to better understand the constituency for whom they are advocating. She said that many
of the elderly keep up with technology, such as computers and cell phones. She noted
that there are stripped down versions for seniors who are overwhelmed by technology,
such as the Jitter Bug cell phone.
STAFF REPORT
Long Term Care Ombudsman
Ms. Flowers gave members a flyer on a program on Universal Health Care taking place
April 22nd. The forum will be moderated by State Representative Julie Hamos and
features Congresswoman Jan Schakowsky, Krista Donahue, Dr. Quentin Young, and
Mike O'Grady (Blue Cross), who will be discussing the Governor's Health Plan.
Ms. Flowers discussed the April 2nd meeting of the Long Term Care Ombudsman
Program Advisory Committee of the Illinois Department on Aging. The discussion
included the proposed use of the additional state funding for the Ombudsman Program
included in the Governor's budget. Discussion included use of these additional funds to
support Department activity as well as distribution to the 16 Regional programs. The
Committee recommended that the majority of the funds be distributed to the Regional
programs with a portion of the funds to cover the cost of legal services for facility
residents and the cost of a full time staff member who would be based at IDOA. She
noted that many of the regional programs will lose staff if they do not receive this
increase in funding.
Ms. Flowers provided an overview of pending state legislation. She discussed the four
bills proposing; an increase in the Personal Needs Allowance (PNA), including House Bill
618, which would dram from the tobacco settlement funds to increase the Personal Needs
Allowance to S50/month, from the current S30. "rhe Illinois Association of Long; Term
Care Ombudsmen is proposing that a Cost of Living Assessment be attached to the PNA
so the amount would increase with inflation every year.
Ms. Flowers summarized HB 1301, legislation which would allow the Ombudsman
Program to serve persons under the age of 60 in long term care facilities. Wendy Meltzer
of Illinois Citizens for Better Care is working with the program to obtain Medicaid match
for non -Federal program funds. If successful this could significantly increase program
Minutes submitted —approved
funding statewide and would support expansion of the program to serve long term care
facility residents of all ages.
Ms. Flowers talked about the Public Hearing taking place at the Perlman Apartments,
1900 Sherman Ave, from 1 — 3 p.m., on Thursday, April 12, 2007. The Housing
Authority of Cook County (HACC) is proposing to make the Walchirk Apartments, 2300
Noyes Ct., a senior only building. If approved, HACC would only allow income eligible
seniors, aged 62 or older, to apply for the building in the future, though all current
residents would be allowed to remain in the building, regardless of age. Several other
buildings in the area are being considered for senior only designation. Ms. Flowers
provided the group with flyers for the meeting. She summarized a three year study of a
HUD building in Decatur, IL, which evaluated the issues that arose when persons with
mental illness and histories of substance abuse moved into a previously all senior housing
building. She will be discussing this research at the hearing.
Ms. Flowers stated that many of the concerns expressed by the older adults living at 2300
Noyes Court and 1900 Sherman relate to crime and intimidation by other residents. She
distributed portions of minutes from the Commission meetings held at these buildings in
2005 and 2006 that discussed resident concerns about building crime. Ms. Flowers
strongly encouraged members to attend the HACC public hearings.
Ms. Mullins noticed that some of the HACC facilities were listed as 100% vacant on
information distributed by Ms. Flowers and wondered whether these buildings are still
receiving funding. Mr. McFadden, a resident of 1900 Sherman, explained that some of
these buildings arc under renovation. The residents will be brought back to the buildings
once work is completed. Mr. McFadden reported that those buildings are proposed to be
designated as Senior Only.
Ms. Flowers explained that she and Ms. Jones, Senior Crime Prevention Specialist have
received numerous complaints from building residents of crime and victimization by
other building residents and outsiders over the past fcw years. Ms. Flowers summarized
the Commission meetings held at the two HACC buildings and involvement in tenant
councils in the past. She stated that, beginning in 2005, Alderman Wollin requested Ms.
Flowers' and other City staff assistance with resident concerns, which resulted in the
Commission holding several of its meetings in these buildings. Ms. Flowers stated that
building tenants requested at these meetings that the buildings be designated Senior Only.
She described the change in building management, and the perception by building
residents that the new building manager and regional staff have been more responsive to
their requests, and willing to evict problematic tenants. She noted that residents and
City staff have expressed concern about the tenant screening process, noting that the
screening process did not catch two younger applicants with felony convictions.
Ms. Flowers stated that advocates for people with disabilities became aware that HACC
was applying to HUD for Senior Only designation of some buildings. These advocates
are challenging the proposed designation because of the tremendous lack of housing for
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Minutes submitted --approved
persons with disabilities. These groups have been actively lobbying HACC to continue
to accept persons with disabilities of all ages in all of their buildings.
Mr. McFadden, who lives at 1900 Sherman, mentioned that residents tend to view other
residents as their neighbors, including younger people with disabilities. They want to help
each other as much as possible. He expressed concern that some of the mentally ill
tenants are living in the building without the support of social service or mental health
agencies. Outside of crime the largest issue is the capability ofthe mentally ill to look
after themselves. He said that one young man died this year, due to not having the type
of help he needed. Mr. McFadden stated that HACC needs to make certain all residents
are able to live in the buildings independently, with or without community supports. Mr.
McFadden confirmed that residents under the age of 60, who don't want to stay in one of
the buildings being designated Senior Only, may be eligible for Section-8 vouchers to
live in the community.
The City will help transport residents of Walchirk to Perlman for the hearing. Residents
can call (847) 866-2919 in advance, to request a ride for the Thursday, April 12 meeting
regarding the Evanston HACC buildings.
Ms. Friedl asked what other low-income places there are for people with disabilities. Ms.
Flowers answered that there are a few buildings in Evanston for low-income people with
disabilities. She noted that there are waiting lists for every single subsidized housing
building in Evanston and in the surrounding communities. In addition to 2040 Brown,
there are two other buildings, in addition to the housing provided through Housing
Options. Ms. Flowers noted that HACC will continue to designate some of their
buildings for persons of all ages. Ms. Flowers and Ms. Friedl noted that, as happens with
seniors, some people with disabilities may be forced to relocate to another community in
order to obtain affordable housing. Ms. Flowers said one recommendation being made to
HACC is to create more housing options for persons with disabilities. Ms. Friedl
expressed her opinion that the number of buildings proposed for designation as Senior
Only is a significant portion of the available housing. Ms Flowers encouraged Ms. Fried[
to express her concerns at the Public Hearings. She said that it is eery important that both
sides of this argument be presented at the hearing.
Levy Center
Ms. Ferraro said that the Center's marketing plan is working well. She stated that the
Center is running both'/, and 118`h page ads in every issue of the Roundtable to entice
new members, and are including a coupon for S 10 off the program in ever} other edition.
The Center has created a direct mail campaign for September, similar to tile one run in
February. Additionally, the Center has been working to increase programming.
The Levy Center was one of the site visits for the American Society oil Aging National
Conference held last month. The City and the Center received good feedback and
publicity from the visits. Levy has been working; on a pilot program to increase bus route
service over the past two months, to decrease the bap in service from last year's CTA
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Minutes submitted —approved
route reduction. The official bus schedule will be available next month and is updated on-
line regularly.
Center staff conducted a Fitness Room satisfaction survey. They are replacing some
equipment that needed to be updated. Although Fitness Center users were generally
satisfied, the Center will be expanding weekend hours as a result of the survey.
Senior Crime Prevention
Ms. Jones discussed several instances of phony check scams. Scams involve individuals
being sent what looks like a check written in their name. Sometimes it is connected to
financial services or some type of promotion. When individuals deposit checks in their
accounts, this allows their account information to be reported back to the issuer. People
attempting to cash these checks at currency exchanges have been told that check is
fraudulent. She noted that seniors who don't have family or social support are the most
susceptible to these types of scams. Similar marketing gimmicks utilize the check as an
agreement to purchase goods or services, and a person becomes obligated to the
organization by virtue of cashing the check.
Ms. Jones provided information on predatory lending. She noted that Commission and
other City staff have previously addressed this issue, due to the high number of
foreclosures in Evanston. The issue has been getting a lot of national publicity now that
lending institutions are starting to sustain losses due to fraudulent applications. 'There is
still a lot of this lending happening but the tactics have changed. The best solution to the
problem is educating consumers on the signs and symptoms of predatory or sub -prime
lending that could put their property at risk without discriminating against them. She
stated that legislation has been proposed that would require counseling before the
granting of such loans, though the issue is very controversial. Ms. Flowers stated that the
materials that Ms. Jones distributed on predatory lending are excellent. She suggested
that Ms. Jones might want to include information on the City's Rehab Loan Program, as
well as the Commission's Handyman Programs.
Ms. Hickman asked about the IRS e-mail scam. Nls. Jones said that this happens every
year and she is concerned about the problem. However, she said that she is more
concerned that one of the largest tax preparation companies is the country is under
indictment for tax evasion. Many of the staff of store front tax agencies receive minimal
training to work for a season and don't have much knowledge or understanding of tax
codes. People often pay gratuitous fees to Let their refund early, which she stated is
tantamount to loan sharking. People must consider that ultimately the consumer is
responsible for their return, not the prcparer.
Mr. Streitfeid said that his wife was recently the victim of a scam. A young woman
knocked on the door, identified herself as a tenant of their apartment building, and
requested money to help her pay for her car to be towed and for the cost of transportation
to her car. He said that they never saw the woman again. Ms. Jones said that there are
many versions of door-to-door crimes of opportunity. She asks that people call the police
as soon as they close the door from one of these scams to try to catch the perpetrators.
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Minutes submitted—approveA
OLD BUSINESS
Mr. Streitfeld asked when the Housing Commission meets. Ms. Seidman answered that
the Commission usually meets the third Thursday of the month.
Mr. Streitfeld described rotating cushions for car seats, which can be purchased from
Walgreen's Home Medical Center, located in Skokie just west of McCormick on
Dempster.
NEW BUSINESS
Mr. Streitfeld asked Mr. McFadden whether he would be interested in joining the housing
committee. Mr. McFadden said that he would be interested in participating and gave his
e-mail address.
Ms. Yalowitz said that there needed to be discussion on dates for the Long Term Care
seminar. She stated that the forum will need to be scheduled for June because one of the
speakers has other obligations. She stated that the June 26 is a likely date for the one
being offered at the Library. Ms. Flowers is working with a contact at Fleetwood
Jourdain's Foster Club to coordinate the LTC session being held there.
ADJOURNIMENT
The meeting adjourned at 11:48 a.m. The next meeting will be held Saturday, May 5,
2007 at 9:30 a.m. The Long Term Care Committee will meet on Wednesday, April 11,
2007 at 7 p.m.
Respectfully submitted by Casey Solomon
9
' it-, -^•..T ',.._,�,..�, -�-
EVANSTON COMMISSION ON AGING
Minutes of the May 5, 2007 Meeting
Members Present: Joan Hickman (Chair), Carol Mullins(Viee Chair), Mary Friedl
(Secretary), Fred Rakowsky, Nancy Yalowitz, Frank Streitfeld, Caryn Diane Etkin,
Frances Seidman, Blair Laden, Gloria Bernard, Louis Weathers, Gloria Combs
Guests: Jacqueline Cody, Bill Ogg
Staff: Jay Terry, Nancy Flowers, Amanda Jones, David Braden, Casey Solomon
APPROVAL OF MINUTES
The minutes for the April 7, 2007 were approved without correction.
INTRODUCTIONS
Ms. Hickman called the meeting to order at 9:36 a.m. She welcomed the guests and asked
them to introduce themselves.
COMMITTEE REPORTS
Long Term Care
Ms. Yalowitz discussed the April 11 `h meeting of the Long Term Care Committee. The
Committee will present a one hour version of the Long Term Care 101 program on May
9a' at the Fleetwood-Jourdain Center for the Foster Senior Club. The Committee is
sponsoring another version of this seminar on Tuesday, June 26, from 7:00-9:00 p.m. at
the Evanston Public Library. Ms. Yalowitz noted that these seminars are condensed
versions of the four sessions held in October 2006 at the Levy Senior Center.
At the Wednesday, May 9, 2007 meeting of Long Term Care Committee Jean Brophy,
the Vice -President of Senior Living, Mather LifeWays, will talk about Mather North and
Mather South, the organization's development at the site of the former Mather Gardens
and the Mather Place at the Georgian. All are encouraged to attend this meeting.
Ms. Yalowitz stated that Ms. Flowers presented on pending State legislation, including
I-1B 1301, that would allow the Long Term Care Ombudsman Program to serge nursing
home residents under the age of 60 and legislation proposing to increase the Personal
Needs Allowance.
The Committee continues planning for a tall seminar on long Term Care insurance.
Housing
Ms. Seidman had not yet joined the Commission meeting. In her absence, Mr.
Rakowsky, who attended the May 2"d Housing meeting, provided a brief summary. Mr.
Rakowsky and Mr. Weathers stated that the group defined the Committee's focus as
promoting the development of affordable housing for seniors, although discussion also
included the housing needs of persons with disabilities. Committee members discussed
Minutes Approved
sending a liaison to attend the City's Housing Commission meetings. It was noted that
Ms. Seidman volunteered to assume that responsibility at the last Commission on Aging
meeting.
Nis. Seidman arrived at the meeting at this point. She noted that other communities on
the North Shore, such as Highland Park, already have affordable housing policies.
Committee members requested that Ms. Flowers provide committee members with
information from the Consolidated Plan on affordable housing needs in Evanston and the
HUD definition of affordable housing.
Intcrgenerution
Ms. Laden stated that she has invited a few people to join the Committee, as the other
lntergeneration Committee members have been less available to work with her. She
introduced Bill Ogg who was in attendance at the Commission meeting and has
expressed interest in joining the Committee.
Ms. Laden informed the group that she is involved in a six -week Artful Dance Program at
Great Opportunities. Once a week, Its. Laden meets with the all age's group and works
on helping seniors express their feelings through movement. They break into small
groups to discuss personal experiences, which they then express through movement- She
said this is part one of a two-part research project.
SUBSIDIZED TAXI PROGRAM
David Braden, a first year graduate student from the University of Chicago, School of
Social Services Administration summarized the results of a survey of subsidized
transportation programs serving seniors and persons with disabilities sponsored by
municipalities throughout the country. Mr. Braden, Ms. Flowers, and Charlotte
Kozlowski, another University of Chicago intern conducted the survey to determine the
feasibility of expanding the Commission's Subsidized Taxicab Program to serve persons
that use wheel chairs and scooters for mobility. Fourteen municipalities and counties
have been surveyed thus fir.
Multiple cities taxi programs were studied nationally. The following are a small sampling
of the programs sun -eyed in the State of Illinois: Arlington 1 leig.hts: City of Chicago:
Lake Forest; Evanston: Palatine: and Schaumburg. Each of the programs differs greatly.
Arlington Heights provides their program to income eligible seniors and people u.ith
disabilities. Arlington I leights has income guidelines ofS23.000 for a single -person- and
S29,000 for a two -person Itousehold, and prm ides a 53 subsidy over the total cost of the
ride. Palatine and Schaumburg likewise provide a prescribed subside offthe total ride
expense. Several cities have created relationships with the RTA and PACE. Those cities
defer to PACE ADA guidelines for their programs. 'rhose cities' services only operate
during PACE's hours of operation. Lake Forest, City of Rockford ,end Schaumburg own
and operate their own vehicles for their transportation programs. "rile city staffed
programs are available for limited hours of service.
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Minutes Approved
The interns looked at related Codes at the Federal, State, County and ;`Municipal levels.
Columbia, SC, has an interesting code (report pane 76), which mandates that any cab
company operating five or more vehicles in their City, have at least one accessible cab.
The Citv of Chicago's code mandates that companies affiliated with their program
operate a certain number of accessible vehicles. NIr. Braden said that they have attempted
but not yet spoken to the City of Chicago's program staff to learn the program's details.
He noted that Chicago's program is very complex. A central dispatch relays calls to Flash
Cab (303) which in turn operates the accessible taxicabs. As well as building
requirements into the municipal code, Chicago encourages cab companies to make this
service readily available, through medallion incentives. These medallions can be
extremely expensive and are required for each vehicle. Mr. Braden hopes to provide a
breakdown of how each program is operated, and review various incentive programs, in
order to facilitate discussion on moving Evanston's program forward, at the next meeting.
The person providing training from Flash and 303 is on the City of Evanston's Taxicab
Advisory Board. Ms. Flowers spoke with him to discuss flow the program has worked in
Chicago and to discuss what he feels might work in Evanston. He stated that Chicago's
medallion incentivization program has been very successful, The incentive helps to
alleviate some of the cost burden associated «ith the specialized vehicles. He said that in
addition to the costs for transportation vehicles, these rides take two to three times longer
to service (helping the passenger in and out of the vehicle, securing the wheelchair, etc).
Cab companies cannot charge commensurate to the time involved as it would be viewed
as discriminatory. 303's trainer said that Chicago has made it % orth their while with the
medallions. He noted that Chicago has an incredibly well coordinated program with
features like the central dispatch system and on-line taxi scheduling capability.
Mr. Braden discussed the pros and cons of working with PACE. The registration process
is viewed as cumbersome and invasive and they have stringent eligibility guidelines
especially in comparison to Evanston's user friendly registration. Clients are required to
make a trip to the downtown Chicago office to have their photo taken for the program
I.D. PACE doesn't allow people who have other forms of transportation available to
utilize the ADA program. Additionally, the limited operating hours restrict use during
non -business hours.
Purchasing a vehicle, staffing and insuring a driver is very costly, includes a lot of
liability, and is not a likely option for the City of Evanston. Additionally, municipalities
that own and operate their own transportation have not provided driver assisted entry/
exit of the vehicle, due to the burden of liability.
Ms. Yalowitz recently discussed her recent experience working with a client, who was
effectively home bound and wanted to re -enroll in the PACE program, after a lapse in
participation. She found out that PACE no longer made home visits to take the ID
picture, and the required ride to downtown Chicago made re -application impossible for
the client. Evanston's Taxi Program ID does not include a picture and people may
register through the mail. Ms. Flowers said there has been discussion about using a type
Minutes Approved
of debit card system for the Evanston program, as technology becomes more
sophisticated.
Evanston may eventually require persons with disabilities to provide a medical letter of
proof from a physician in order to register for the program. The City currently only
requires such a letter from people with short term disabilities, who receive limited term
registration.
Ms. Hickman discussed colleague's recent use of a cab to take her cat to the vet. The
driver requested an additional coupon for the cat. NIs. Flowers stated that this was a
violation of the program. She noted that drivers from certain countries consider animals
unclean and have required training regarding service animals and the ADA.
Ms. F'riedl spoke to the group about how difficult it is to schedule a ride through the
PACE program. tits. Flowers said that many communities with accessible vehicles give
first priority to people with mobility issues, which is something to consider for
Evanston's program.
At the outset of the research, Ms. Flowers sent out a query through the Innovations Group
message board. Based on the information obtained through this query, staff and intems
learned that Evanston's program was one of the few that offered the flexibility of hours at
a reasonable cost to the rider.
Ms. Laden asked whether most cities limited travel to within their city limits. Ms.
Flowers said that many, like Evanston, only pay for travel within their boundaries.
However, for example, Chicago gives a live dollar voucher, which is good for a ride up
to a $13.50 meter charge. Riders are required to pay any charges over that amount.
Jacqueline Cody stated that a friend of hers who lives in Chicago participates in a CBT
program and only pays S 1.75 for a ride from downtown Chicago to Evanston. Mr.
Rakowsky requested that the intems create a grid to summarize their findings.
FOLLOW UP TO IIACC PUBLIC HEARING
Tliere have been two public hearings regarding the Housing Authority of Cook County's
plans to designate \Valchirk apartments a "Seniors -Only" residence. his. Seidman
summarized the two meetings she attended. She expressed her beliefthat the IIACC staff
was aware of the problems associated with having non -senior residents in congregate
buildings. She felt the initial screening slid not sufficiently assess the needs or
backgrounds of the younger applicants with disabilities. She noted that some acclimated
well to the services available, while others were clearly not receiving the services they
needed in these buildings. She stated that this highlighted the need for more subsidized
housing and services to meet the needs of people with a broad range of disabilities.
The Housing Committee had discussed tite hearings at length and plan to visit Over the
Rainbow, an organization that develops and operates subsidized housing buildings for
persons with disabilities, in an attempt to learn more about how the organization operates.
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17he group also discussed asking HACC Board member Karen Chavers to attend their
next meeting. The next meeting of that Committee is planned for Wednesday. May 30 at
3 p.m.
Nis. Flowers summarized the HACC proposal regarding the two buildings I IACC
operates in Evanston. The current HACC proposal recommends designating Walchirk
Apartments (2300 Noyes Ct) senior only and leaving Perlman Apartments (1900
Sherman) open to both persons 62 R, over and younger persons with disabilities. HACC
is also evaluating their screening process. If Walchirk is designated senior -only,
residents under the age of 62 will be allowed to remain in the building. These residents
would be given the option to move into the community \with a Section-8 voucher. Though
the waiting list for Section-8 vouchers is currently closed, HACC will also offer 2,000
vouchers for persons with disabilities living in the community who are seeking affordable
housing. HACC has committed to working with advocates to locate persons who could
benefit from these vouchers. .
Ms. Friedl said that the materials HACC made available were unreadable due to print
size. Additionally, the materials were flashed very quickly on the screens during the
discussion, making reading them difficult.
Mr. Terry clarified that the HACC and HUD were not the same entity, though many are
using them interchangeably in this discussion. The County Housing Buildings are
operated by the Housing Authority of Cook County using HUD funds. These hearings arc
a prelude to a proposal HACC will send to HUD in Washington. HUD will have the final
say.
Ms. Flowers noted that HACC had extended the comment period as requested in the first
hearing. Ms. Hickman agreed with 1Xis. Friedl's comment that one cannot respond to what
one can not read. She suggested that someone express the legibility concern to the
Housing Authority who provided the materials.
Dr. Streitfeld thought the long waiting lists for Section-8 included both Evanston
residents and people from other parts of Cook County. lie asked whether fir. Jordan of
HACC might be able to request that Evanston residents receive preferential placement in
HACC buildings located in Evanston. ifs. Hickman responded that the question had been
addressed, and the feeling, is that whoever is on the list will be placed, but that Evanston
placement is not guaranteed.
CHAIR REPORT
Ms. Hickman recently visited the location that Mather established to display models of
their new facility. Discussion included the costs of the units, the services that will be
offered and the entrance fees for the buildings. IMs. Hickman reminded Committee
members that the entrance fee covers a myriad of expenses over a senior's lifetime. Ms.
Yalo%%itz reminded the group that Jean Brophy will be speaking to the Long Term Care
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Committee about the Mather project on May 9 h at 7 p.m, and people can inquire further
about costs and services at that meeting.
Ms. Hickman said the Winthrop Club, currently under construction at 1567 Maple, %vill
be the first "green" building in Evanston. Seniors, as well as others, suffer from
environmental pollutants and she expressed her opinion that this might help alleviate
some of the asthma and allergy issues for some. On a related note, Nis. Hickman
discussed her attendance at a Sustainability Seminar. Presenters included a Madison,
Wisconsin resident, who discussed that community's initiatives. Nis. Hickman
summarized her understanding of Evanston's efforts toward the development of a
sustainable infrastructure.
Ms. Hickman stated that the City of Evanston recently conducted an Emergency
Preparedness Drill. The exercise included training for dispensing medicine to first
responders in the event of an actual Antlmrax Outbreak. Nis. I licknman expressed her belief
that the drill illustrated that many drill participants were not aware of their medical
histories, their medications or potential drug interactions. Ms. Hickman reminded the
group that it is critical that people have and maintain a Pile of Life with all pertinent
medical information, including pharmaceutical dosages and allergies, which may help
save their life in an actual emergency. Copies of the rile of Life are available from
Amanda Jones, Evanston Police Department. Nis. Yalowitz suggested using pencil as it
is easier to update changes in dosages and medications.
Ms. Hickman shared information from a Center for Disease Control (CDC) report stating
that 80% of older Americans live xyith chronic diseases that can lead to premature death
or contribute to disability. People can lower their risk by adopting healthy behaviors and
keeping up with recommended screenings and preventive care including flu vaccine,
pneumonia vaccine, mammography, colorectal exam and cholesterol screening. The
report provided fifteen key health indicators for older adults. The health status indicators
track physically unhealthy days, frequent mental stress, oral health and disability. The
bad health behaviors include: physical inactivity, nutrition, obesity and smoking. Injuries
to watch for include hip fractures. .
The CDC said that getting older in Arnerica does not mean having to live with disease
and disability. It is never too late to initiate healthy behaviors. Public I lealth has a critical
role to play providing older :americans with the support needed to ensure that seniors
remain healthy. Nearl• 90 of healthcare expenditures are related to treating chronic
conditions; more money should be spent on preventing it. The article noted the two
demographic trends of auinu baby -boomers and increasing racial and ethnic diversity
amongst older adults twill add to the challenges of addressing chronic diseases. 'lime CDC
called to action changes in oral health, environmental changes to facilitate physical
activity, increasing use of preventative treatments, and taking measures to prevent falls,
The United States has met national targets for four indicators: current smoking.
mammogram, and colorectal screening and cholesterol checks. Encouraging the adoption
of healthy lifestyles and engaging older adults as partners in improving health will be
essential to addressing the challenges of the 2 1 " Century Population. One must actively
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Minutes Approved
seek preventative care and seek second opinions, if they aren't getting the attention and
care they want.
Ms. Mullins read a e1eit, Yorker magazine article that said there has been a significant
decline in the number of geriatricians. Ms. Ftkin said that there has been a decline in the
number of students enrolling in her program. Commission members speculated on what
might be contributing to the decline in medical professionals specializing in geriatrics.
Lower reimbursement is a likely reason. Nis Flowers said I-Iedicare has reduced
reimbursement for physician visits. She noted that the Illinois delegates of the White
House Conference on Aging sponsored a conference last year on this crisis, which affects
every discipline serving older adults. She noted that many specialty areas and disciplines
are considering ways to encourage students to specialize in aging. Ms. Laden reminded
the group of the importance of mental health and said that is an issue that needs to be
addressed as well as physical well being.
STAFF REPORT
Director of Health and Human Services
The Department of Health and Human Services will serve as a medicine drop off site for
the Solid Waste Agency of Northern Cook County (SWANCC) Prescription Drug and
Sharps Disposal Program. The program ►►ill run from May Id'h through August 31". The
Department will accept expired prescription drugs, over the counter drugs, needle and
sharps for disposal. Drop off hours will be 8:30 a.m. to 5 p.m., Monday through Friday
on the ground floor of the Civic Center. Mr. Terry stated that the medications being
disposed of need to be in their original pill bottles. Personal information can be blacked
out but the name of the drug must be legible. He noted that there is a strict chain of
custody process and all materials will be picked up daily, due to that fact that narcotics
will be accepted. This is another step in the City's Green Initiative.
Ms. Seidman asked about the 8:30 p.m. Monday. May 7, Human Services Committee
meeting agenda. NIr. Terre said the agenda will include the Township budget, Township
bills, and the lease for the Lighthouse Park District. Nis. Hickman told the group that they
can request to have the Human Service Committee agenda sent to them from Audrey
Trotsky, Secretary to Mr. Terry. Mr. Terry will arrange for her to begin sending that
agenda to all COA members.
Long Term Care Ombudsman
Ms. Flowers said that she has discovered. within the last month, that a number of
individuals, who re -applied for Illinois Cares RX at the end of 2006, lost their coverage
due to enrollment errors. The problem was discovered when clients suddenly found
themselves being billed for Medicare Prescription Drug Program premiums and facing
higher drug costs. The issue primarily affected those who applied for benefits in
December. She has been working with the statis of the Illinois Department on Aging,
Healthcare and Family Services and the two drug companies that work with the State
program, to obtain coverage for the affected individuals. \9s. Flowers stated that she has
Minutes Approved
been successful in reinstating all of the applicants and the Department on Aging; has been
willing to cover their premium costs. She stated that the Commission's outreach this Fall
should include education on the importance of re -application for this program prior to
December to ensure continuation of medication coverage in 2008.
Ms. Flowers distributed a flyer for a citywide family council. The first meeting will be
held in Room 2404 of the Civic Center at 6:30 p.m., 'Thursday, May 31; refreshments will
be provided. She noted that staff plans to offer this group on a monthly basis for family
or friends of residents in licensed long term care facilities. Ms. Flowers' graduate
students have coordinated the outreach efforts for this program. This is a chance for
people to discuss questions and concerns about long term care, get information on the
availability of the Ombudsmen Program and Public Health, and teach people to be
effective advocates. There will be a press release and flyers posted at all Evanston
facilities and locations frequented by seniors to publicize the council.
Aging Well is taking place on Friday, May I Vh. from 8:30-12:30 at the King Home, 1555
Oak. The event features a diverse breadth of topics. ,Lis. Jones will be presenting a
session on scams. Other sessions include ones on hearing loss. laughing yoga, brain
aerobics, and genealogy. The Film Festival featuring 51 Birch Street will be screened at
Block Gallery, 7:30 on May 16ei. Both events are free.
Ms. Flowers offered updates on a couple of pieces of State legislation. HB 1301 would
allow the ombudsman program to serve long term care facility residents under 60. She
described efforts to obtain Federal Medicaid match for the Ombudsman program, that
would support the program's ability to serve a greater number of residents, including the
under 60 population. Several organizations are working with the Ombudsman program
to establish this fund and wort: with the Departments on Aging and I lealth Care and
Family Services to obtain this match funding. This could translate into a significant
increase in funding for the program at no expense to the State. There appears to be a lot
of support for the bill in the legislature.
The Personal Needs AIlowance bill that would increase: to S50 the monthly allowance
that residents on NIcdicaid would be allowed to keep out of their social security or other
income is also faring; well.
Senior Crime Prevention
Nis. Jones said there has been an increase in the number of vehicle burglaries. Often
times the thief will break a window or pry open a door. She recommended that citizens
make certain to lock their cars, remove all possessions, and keep their garages closed.
Ms. Jones distributed a flier with crime prevention tips.
There were several armed robberies that occurred last week in the south end of Evanston,
in the late afternoon or early evening. An arrest was made a couple days ago. The
suspect was 15 years old. No weapon was found. Ms. Jones reminded people to be
careful when out and about in the nicer weather. She suggests keeping a small amount of
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money to give a mugger, to minimize the loss. She recommended avoiding wearing too
much jewelry.
A lot of patio furniture theft is perpetrated in the summer. Chain and lock patio furniture
together so that it delays the thief.
An aging adult resident received a letter from a company he used to deal with regarding
unclaimed stock proceeds. They offered to secure the money for a 1 5% transaction fee.
He «vas entitled to the money and found another firm to help him secure it without the
fee.
Ms. Jones recommended that Commission members beware of fraudulent checks. She
stated that by cashing those checks one unwittingly perpetrates fraud. She noted that none
of the people who have cashed these types of checks locally have been prosecuted.
OLD BUSINESS
There was no outstanding business.
NEW BUSINESS
In the absence of his. Ferraro, Dr. Streitfeld announced a prototype program being hosted
on May 9`s at I p.m., at the Levy Senior Center called the Life Improvement Roundtable.
Dr. Streitfeld will use his experience as medical disability rehabilitation specialist, and
will be joined by a career/ life counselor. The purpose of the program is to give people an
opportunity to examine what path they want to follow after retiring, by guiding them
through an examination of their interest and skills.
Dr. Streitfeld talked about an on -going research project on the Island of Okinawa, off the
coast of Japan. The island has the highest concentration of centurions. The research
indicates that two factors contribute to the advanced longevity of the islanders: heredity
and the whole grain and low -fat fish omega-3 concentration in their diet.
Ms. Etkin announced that UIC Center on Health and aging will hold its annual Senior
Health and Fitness Walk, 10:30 a.m. on Wednesday, May 30. Seniors can participate in 1,
2 or 3 mile %valks around Soldiers Field.
ADJOUR1ItiIENT
The meeting adjourned at 1 l :20 a.m. The next meeting will be held Saturday, June 2,
2007 at 9:30 a.m. The Long Term Care Committee will meet on NVednesday, May 9,
2007 at 7 p.m.
Respectfully submitted by Casey Solomon
EVANSTON COMMISSION ON AGING
Minutes of the June 2, 2007 Meeting
Members Present: Joan Hickman (Chair), Carol Mullins(Vice Chair), Mary Friedl
(Secretary), Fred Rakowsky, Nancy Yalowitz, Frank Streitfeld, Caryn Diane Etkin, Blair
Laden, Gloria Bernard, Susan Chcrco
Guests: Pam Thomas (EVSS), Bill Ogg
Staff: Jay Terry, Nancy Flowers, Christina Ferraro, David Braden, Charlotte Kozlowski,
Casey Solomon
APPROVAL OF MINUTES
The minutes for the May 5, 2007 were approved with minor corrections.
INTRODUCTIONS
Ms. Hickman asked the audience members to introduce themselves. Ms. Hiclanan
requested that Commission members arrive timely to meetings.
COMMITTEE REPORTS
Long Term Care
Mr. Rakowsky reported that the Long Term Care Committee met on May 9`'. Jean
Brophy, Vice President of Senior Living for Mather LifeWays, provided a very
interesting report on the new building. Mather's new facility will feature seven small
dining areas offering a variety of food options for residents and guests. Some Committee
members questioned why so many dining options, when Mather had gone to such great
lengths to avoid duplicating services that exist in the community. Ms. Friedl expressed
her opinion that the dining areas are on the small side and expressed some concern about
accessibility to the dining locations for residents requiring medical equipment or mobility
devices. The new facility will feature 243 independent living apartments, in addition to
10 assisted living apartments, 12 memory support units and 37 skilled units. Construction
is on schedule for Fall of 2007.
Housing
Mr. Rakowsky informed the group that Dr. Streitfeld had arranged with Over the
Rainbow Director, Eric Huffman, for the Wednesday. June 61h, Housing Committee
meeting to be held there. Over the Rainbow provides housing for persons with disabilities
and is located at 2040 Brown, Evanston. The meeting will start at 1 p.m. and all arc
encouraged to attend.
Intergenerational
Ms. Laden had not met with Ms. Smith and was uncertain about the status of the
lntergenerational Walk. Ms. Laden and Mr. Ogg met in May to discuss possible
opportunities for intergenerational events. Ms. Hickman reminded her that the
Minutes submitted --approved
Commission on Aging had voted to participate in the promotion of Northwestern
University's 2008 intergenerational "Senior Prom."
PRIMINI TOWER
Ms. Flowers stated that she had been informed that a 25-year old man gave his address as
Primm Towers, a senior only facility, after being arrested by the Evanston Police
Department. Ms. Flowers spoke to the building management, building residents, the
Evanston Police Department Crime Prevention Specialist and a social worker from
Evanston/Skokie Valley Senior Services regarding the man's presence in the building and
resident concerns related to crime. During these discussions, concerns were raised
related to prostitution and drug dealing in and around the building. Ms. Flowers and
Amanda Jones, Senior Crime Prevention Specialist proposed holding a forum at the
building to allow residents, building management, the Police Department, and the
Commission on Aging to discuss their concerns and to identify ways to make the building
a safer place. The manager has been very responsive to building crime concerns and
brought in church elders as well as the Police Department to work with the building
tenants involved in some of these activities.
Ms. Yalowitz asked about the Commission's role in this type of situation. Ms. Flowers
said that ultimately the COA would be there to support the residents, facilitate a
discussion about crime and safety and the importance of reporting illegal activities to the
police. Building residents may not report crime for fear of retaliation from the offenders,
but need to be encouraged to contact the Evanston Police Department.
Mr. Rakowsky asked if Ms. Flowers was asking for a joint meeting in July. Ms.
Hickman said that the Commission had already voted that it would host several meetings
in senior housing buildings, and that this would be the next community based meeting.
Because this would be a larger community forum at Primm and simply hosting the
monthly meeting there, Ms. Flowers asked whether Commission members would be
interested. The Commission thought this an important issue, threatening the welfare and
comfort of residents, and agreed to schedule the July meeting at Primm.
Ms. Laden asked whether prostitutes are arrested when discovered plying there trade in
the building. Ms. Flowers said she knows that sonic have been in past incidents. Ms.
Hickman said that as advocates for the aging, the COA needs to be aware of what is
happening with seniors. She said that hopefully this will increase the visibility of the
Commission so seniors will feel that they can contact mcrrtbcrs regarding these types of
issues.
Mr. Rakowsky asked whether these transgressions violated resident's contracts with
Primm. Ms. Flowers explained that substances abuse and prostitution are illegal and both
issues can lead to eviction from the building. Ms. Etkin asked whether eviction was a
recourse that Primm or other facilities have pursued for those bringing prostitutes into
facilities. Ms. Flowers explained that most senior housing buildings prefers to counsel
tenants and allow them to remain in the building if they abide by building tenant rules.
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Minutes submitted —approved
However, they will evict repeat tenants who violate their leases and are in the process of
doing so with one gentleman. .
Ms. Hickman suggested being careful in broaching these sensitive topics at the meeting.
Mr. Rakowsky suggested it might be more effective to "put all the cards on the table" and
face the issues head-on. Ms. Flowers suggested asking residents to identify their issues at
the meeting and allow them to guide the discussion. Ms. Hickman said she wants to make
certain that the residents are comfortable with the discussions. Ms. Yalowitz agreed that
the Commission should allow Primm residents to direct the discussion of any concerns
they might have related to crime or building safety.
PROPOSED CHANGES TO THE TAXICAB ORDINANCE AND THE
SUBSIDIZED TAXI PROGRAM
The Commission discussed two topics regarding the taxi program. First, Commission
members discussed the accessibility issue: how to amend the program to serve wheelchair
bound individuals. Additionally, a few changes to the taxi ordinance were proposed at a
recent Taxicab Advisory Board meeting.
Mr. Braden distributed updated information to the Taxicab Program review provided at
the May 2007 Commission meeting. Mr. Braden stated that staff has not yet received
information on the City of Chicago's program, so that information was not included in
the materials distributed at the meeting. Mr. Braden provided information on the taxicab
ordinances for the cities of Chicago and Evanston, and for South Carolina. This
information also included highlights from the intern's conversations with several
municipalities as well as flow charts comparing and contrasting the different programs.
Mr. Braden focused on seven of the taxi programs. Six of the seven programs are funded
exclusively by local municipalities. The other programs utilize user fees, donations, and
fund raising to sustain the programs, in addition to local municipal funds.
Three programs offer a prescribed discount of the total fair. On average the discount is
around S3.43. The other four programs use a subsidized coupon, and the users pay one
price for a coupon. On average those program users pay S3.38 for a one way trip within
their municipality. The few townships that offered programs which crossed town lines
had higher costs.
Based on their research of comparable programs, the SSA interns and program staff do
not recommend that the City of Evanston purchase and operate a vehicle to add an
accessible component to the taxicab program. Staff and interns believe that this would
increase program costs and liability for the City.
They do suggest that Evanston include service provisions for people with disabilities
while keeping its own registration process. The City's registration is user friendly and
allows people the convenient alternative of registering by mail as well as in person. They
would not recommend adopting the PACE ADA registration process as it is perceived by
many customers as invasive, inconvenient and time consuming. Ms. Kozlowski
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Minutes submitted --approved
accompanied a person with a disability to her PACE application appointment. This
process required a trip to the Loop, took over three hours, including the wait for the
vehicle. It took six weeks for the client to get her identification card.
They also recommend considering the addition of a clause to the City of Evanston's Taxi
Ordinance to require cab companies who operate several vehicles to provide accessible
vehicles for people using wheelchairs, as has been done in Chicago and South Carolina.
Many of the cities mandate specific requirements regarding the number of accessible
vehicles. Ms. Etkin asked whether the size of the municipality dictated the number of
accessible vehicles mandated. Mr. Braden said that City of Chicago does not mandate
the exact number of accessible vehicles. He didn't have speci fics on the number of
accessible vehicles in Chicago, as they have accessible taxi vans as well as cars. Chicago
residents with disabilities call a central number for a ride and the dispatch coordinates the
vehicles with the contractor, Flash Cab, which is afifiIiated with 303 in Evanston.
Ms. Flowers said that a manager of one of the local cab companies expressed interest in
the possibility of offering an incentive, such as a medallion. for purchasing and operating
accessible vehicles. He suggested that providing medallions to the cab companies might
help to off set some of the costs associated with adapting, maintaining and insuring the
vehicles. Ms. Etkin heard on National Public Radio that a New York City medallion
recently sold for S600,000. Mr. Braden said that Evanston's medallions don't sell for
anywhere near that price, but was not certain of the exact amount.
Ms. Mullins said she had a couple of very negative experiences with 303. She advised
that the City of Evanston be very careful in creating a partnership with any one company.
Ms. Flowers said that City does require cab drivers Iicensed in Evanston to participate in
a several week training. She noted the staff of the Commission and the Collector's office
investigates all complaints related to cab use. Dr. Streitfeld said that he had some issues
of prolonged waits with Best Cab.
Mr. Rakowsky asked if the interns had spoken to PACE ADA about adapting their
registration practices for Evanston. Mr. Braden said he had not but that it seems unlikely
that they would. Pace ADA provides transportation for the entire suburban Cook County
area. They feel they need to be stringent in their requirements in order to be able to
service such a large and populous area. Ms. Friedl suggested contacting Dave Hanson at
the City of Chicago's Disability Office. She said she has no desire to deal with a service
like PACE. Her plans don't always gel more than 24 hours in advance. Additionally, it is
difficult to get through unless you call at G a.m. sharp and drivers do not always show at
the requested time.
Ms. Laden thanks the Mr. Braden and Ms. Kozlowski for their impressive report. Ms.
Flowers asked whether the Commission had any direction on how to proceed with the
recommendations. Ms. Cherco thought it was a good idea to incentivize and encourage
companies to provide accessible vehicles. Ms. Fried] asked how many cabs each
company operated. Ms. Flowers said she could provide those details at the next meeting.
Ms. Hickman said that the medallion incentive would help cab companies to offset some
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Allinutes submitted --approved
of the increased insurance costs associated with the accessible vehicles. Ms. Friedl
suggested that vehicles with a ramp might be less costly to insure than ones featuring a
lift.
Ms Flowers added that this is a good time to be talking about these changes as the City is
looking at amending the Taxicab Ordinance. Ms. Flowers talked about the Taxicab
Advisory Board meeting. The Board includes mayoral appointees, representatives of all
four companies and taxi program users. The Taxicab Advisory Board is recommending
an increase to the meter rate due to the high price of gas. The increase in costs may be
related to increased rudeness, extortion ofmore than one coupon per ride, and refusing to
transport program users. Ms. Flowers stated that she can almost track when there needs to
be an increase in the reimbursement to drivers by the increased complaints from program
users. She has heard numerous complaints from Levy staff and Mr. Solomon, which are
currently being addressed by program staff with the cab companies and drivers.
Two recommendations have been made to offset the problems. The City plans to increase
the base meter rate. Additionally, City Collector staff proposed increasing the amount
paid to drivers for each redeemed program coupon. There is discussion whether the
increased expense should be split between the City and program users. This proposal has
been sent to the Finance Director and City Manager. The City Manager asked whether
the increase could be covered in the Commission of Aging budget. There has been a
decrease in use of the program over the past year. The decrease in utilization may be
attributed to ineligible users who were dropped from the program during the 2006 re-
application process. Ms. Flowers is going to assess whether this decline in use would be
enough to accommodate all or a portion of the increase. There is a chance that the City
may have to increase the cost to users from S2.50 to S3.50, if so the City would continue
to pay its current S2.50 contribution. Even with the increase the program would still be a
value relative to most other communities in the area.
FACE ADA currently charges S3 for rides that are not nearly as convenient for riders.
Ms. Hickman noted that hospitals sometimes offer transportation for patients. Ms.
Bernard said that is more costly than the City's taxicab program. Ms. Flowers believes
that the taxi program increase would cost the program approximately S26,000 more for
the remainder of FY07-08. There is still a chance the budget might be able to
accommodate the increased expense.
Ms. Etkin asked when the cost to users last increased. Ms. Flowers stated that the City
increased the cost from S? to S2.50 and asked members to re -enroll in 2006. There had
been no cost increase for many years before the 2006 increase. Mr. Braden said Chicago
and other cities had mentioned that they were considering increasing the cost of their
program. Ms. Flowers said that the Levy Center Bus will continue to transport seniors to
and from Levy, and to take people from the subsidized housing buildings to the grocery
store weekly.
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Minutes submitted —approved
ILLINOIS FARRIERS MARKET
Ms. Flowers provided members with a packet of information on the Illinois Farmer's
Market Nutrition Program. This jointly administered Illinois Department of Human
Services and Illinois Department of Aging program provides low-income seniors with
vouchers to use at local farmers market. The Illinois Woman Infant and Children
Department (WIC) offers a similar program for children and mothers. Mier applying for
the test program a few moths ago, Evanston received notice in mid -May that its market
had been approved for inclusion. The second part is getting farmers to apply and be
accepted for the program. Eligible seniors will be given a coupon boot: including S21
worth of vouchers for use at participating vendors during the market season. The area
agency on aging, Age Options, will likely distribute the coupon booklets locally, but that
remains to be determined. If not Age Options, The City of Evanston's Commission on
Aging or Evanston/Skokie Valley Senior Services may handle coupon distribution. To
date, the State of Illinois has only provided Age Options with coupons for 1.500
individuals for participating markets within this densely populous area. The program is
not in place yet though Ms. Flowers is actively working to get it running. Nis. Hickman
expressed concern over the coupons visibility to the criminal element. She mentioned that
the state might want to consider a debit card system similar to a link card for user safety.
CHAIR REPORT
Ms. Hickman reminded the group that the purpose of the Commission is to be an
advocate for the aging and a source of information for and about the aging community.
Consequently, she hopes that members share the information that they receive at the
meeting with friends and acquaintances. She proceeded with a couple of announcements
on local programs and events. CEDA offers a minor repairs program for income eligible
seniors. Seniors who meet HUD requirements are eligible for a grant from CEDA and
City of Evanston Community Development Block Grant. She asked COA members to
tell any neighbors or peers that they notice need painting or small home repairs about the
opportunity and to contact CEDA or Commission on Aging.
Ms. Hickman reminded the group that the City tests their emergency response sirens the
first Tuesday of each month at 10 a.m. If you hear a siren at any other time, take shelter;
it could be a tornado or other imminent threat.
Chair Hickman said that everyone, especially seniors, are interested in reversing the
aging process. The best way to slo%v the degeneration of muscles, keep fit and stop the
bones from becoming frail is exercise. Seniors who exercise help maintain muscle
strength. Healthier seniors are able to perform more rigorous forms of exercise but any
senior can do simple exercises or walk to improve their body.
Mr. Rakowsky said lie recently saw a table that indicated moderate exercise reduces
fatality rates by 10%-30%; benefits increase with the degree of exercise. Ms. Laden said
that in a very short time, students of the Senior?ai-Chi class she teaches experience a
significant improvement in balance, agility, and mental attitude. She has read several
reports that indicate any form of meditative exercise that features focused breathing has
many mental and physical benefits.
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Minutes submitted —approved
STAFF REPORT
Long Term Care Ombudsman
Ms. Flowers received a call from Age Options on Friday, June 1, informing her that the
Commission will receive additional funding to be used for Circuit Breaker and Medicare
D Prescription drag program outreach and assistance.
Earlier Mary Fried] had asked Ms. Flowers to bring materials regarding programs
available to low-income residents. Nis. Flowers broke down the available programs by
income dependent and non -income dependent program on a four -page booklet she
presented to the Commission. The booklet laid out non -income dependent programs;
ombudsman program, in home assessment, and assistance with advance directives. Low-
income programs: the handyman, income tax assistance, subsidized taxi cab. It also
listed various Illinois Department of Aging and Federal Programs that have income
guidelines; license plate sticker discount, circuit breaker, Medicare, and Illinois Cares
RX. She noted that program staff has also started helping individuals with applications
for some of the property tax programs —senior freeze and home owner exemption. She
also listed programs offered through other City Dcpartments—senior crime prevention,
Levy Center, and the scholarship program that Levy offers to low-income individuals.
She included those agencies that provide pro-bono and reduced fee legal consultation and
assistance. She had inadvertently omitted legal Assistance Foundation, and noted that
they provide assistance with non -fee generating cases and can be reached at (847) 475-
3703. Dr. Streitfeld mentioned that the Center for Disability and Elder Law in Chicago
will help people connect with firms that provide pro-bono attorneys for those who cannot
afford private legal services. Ms. Flowers said people can also contact the Chicago Barr
Association for firms providing pro-bono work.
Ms. Flowers provided information on the 2007 Elder Right Conference. The conference
will feature several sessions on self -neglect and hoarders. Ms. Bernard asked if there was
a way one could pay a reduced fee to attend only one day, due to the high cost of the
event. Ms. Flowers asked that those interested in attending let her know.
Additionally, the Illinois Statewide Ombudsman Program is hosting a two-day strategic
planning program in Champaign on June 7 and S. Bill Benson, a former California State
Ombudsman, and national expert who helped write the re -authorization of the Older
Americans Act in the 1990s will facilitate the two day meeting. Many topics will be
addressed, including the very timely issue of serving under age 21 facility residents and
the associated training and funding needs, and the trend of senior migration from facility
based living to home/community based care.
7
Minutes submitted —approved
Director of Health and Human Services
Mr. Terry reminded the group that June is the final month that clinical services will be
offered through the City of Evanston Health Department. Services will formally come to
a close on June 301h. He noted that the department is already running on a reduced
schedule for the final month.
Mr. Terry reminded the group that beginning July I" the City will be implementing an
Early Retirement Incentive (ERI) program. The Health and Human Service Department
will be losing staff as a result of ERL The Department will start consolidating physical
space beginning the first week of July. The Human Services staff will move from room
1700 to the ground floor. It is hoped that working in closer quarters will enhance
program coordination and the utilization of staff. The Commission will be informed of
the new office locations for Ms. Flowers and Mr. Solomon. He noted that their phone
numbers and a -mails will remain the same. Ms. Flowers said that when the
Commission's office moves to the lower level of the building, staff plans to sell taxi
coupons through the department's cashier window, located on the ground floor, as well as
the City Collectors office. Overall eighteen positions have been cut from Health and
Human Services Department staff between June, 2006 and June, 2007.
Mr. Terry reminded COA members that the Health and Human Service Committee
meeting is scheduled for Monday, June 4 at 7 p.m., in room 2402.
Ms. Yalo%%itz asked Mr. Terry where she could access a copy of the Nuisance Premises
Ordinance. Mr. Terry said he would get one for her and did so upon leaving the meeting.
He explained the ordinance which stipulates that if a number of offenses occur at a
particular address the City has the right to declare the address a nuisance premise and
impose a number of sanctions that can lead the property being taken over. Several things
are considered nuisance such as prostitution, drug use and under aged drinking.
Levy Center Manager
Ms. Ferraro talked about the marketing strategy that Levy developed to promote new
membership and participation levels. The marketing strategy has been well received and
gotten national recognition. Membership has been relatively stagnant with a minor
incline. However, participation for all programs has increased significantly. The Center
is trying to examine trends to see whether the shift in membership may be attributed to
behavioral factors relating to the newer generation of seniors. The building is well; the
garden is blooming and looks beautiful. Levy staff is working on the accreditation
process. The Commission members were given copies of the recent Levy Center
Newsletter, which can also be read on-line. Staff is currently working to improve the
design of the newsletter.
Dr. Streitfeld had passed around a copy of the bulletin regarding the life improvement
roundtable being held at the Levy Center, 1 p.m.. Wednesday, June 13. Dr. Streitfeld, a
retired disability rehabilitation medicine consultant, and a colleague who is a career life -
coach consultant, created the program. Participants are encouraged to share their
thoughts, ideas, and dreams about the activities they would most like to be involved with.
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Minutes submitted --approved
The message is get off the couch and do what your heart says. Levy Center conducted a
trial of the program on May 9h and the four participants engaged in spirited discussion
for the full two -hours. There is no cost for the program.
Ms. Laden asked Ms. Ferraro if programs were offered at a reduced rate for individuals
on the Levy Scholarship Program. Ms. Ferraro replied that income eligible scholarship
recipients received a 50% discount on all fees, with the exception of day trips, lunch and
special events. For instance, the day trip to see the play of The Color Purple would not
be included in the discount.
OLD BUSINESS
Ms. Yalowitz asked how the Long Term Care 101 held at Fleetwood Jourdain on May
9th went. Ms. Hickman said that it was very well attended and Ms. Flowers said that they
had done a good job of condensing all of the information into a one hour format.
Ms. Etkin asked how the Aging Well Conference on May 11 went. She had only been
able to attend the 4lay 16 presentation of the film SI Birch St. Ms. Flowers told her Mr.
Braden had compiled the report on the seminar evaluations and that he could best speak
to that question. Mr. Braden said it was very well attended and overall, people
enjoyed the variety and depth of the workshops. The most common suggestion was that
attendees would have preferred additional time for questions after each session.
NEW BUSINESS
Ms. Laden told that she had recently been given a parking ticket for parking on Noyes
while attending an event at the Cultural Art Center. She said she moved her car to a
different spot before the two-hour limit. However, she was still ticketed. When she told
the judge, he told her that you are only permitted to park on that block for two -hours, not
just the one spot.
Ms, Hickman suggested that people who work at Evanston establishments be given a
special rate to park at the top of the public garages; it might eliminate some of the
parking congestion.
Mr. Braden told the group that the City Wide Family Council held May 31 at the Civic
Center was successful though not well attended, even though it was well advertised and
marketed. The group identified a need for facilities to provide better orientations for new
residents in order to make residents and their families better informed about the day to
day services and operations of the buildings.
Ms. Friedl was very upset that the housing discussions have been separating the needs of
the disabled from those of the aging community. She said though the issues are different
there is no one to speak for people with disabilities who are searching for housing in
Evanston. There are a lot of low-income individuals with disabilities. Ms. Hickman
asked that the group reflect upon that fact and make suggestions at the next meeting.
9
Minutes submitted --approved
ADJOURNMENT
The meeting adjourned at 11:41 a.m.
Respectfully submitted by Casey Solomon
10
EVANSTON COMMISSION ON AGING
Minutes of the July 7, 2007 Meeting
Members Present: Carol Mullins(Vice Chair), Mary Fried] (Secretary), Fred
Rakowsky, Nancy Yalowitz, Frank Streitfeld, Caryn Etkin, Frances Seidman, Blair
Laden, Gloria Bernard, Susan Cherco
Guests: Pam Thomas (ESVSS), Lucille Johnson, Victoria ZateIah, Anais Bulabulia,
Everett Staine, Phyllis DelDotto, Thelma Washington, Elizabeth Thomas, Charlotte
Davis, Janis Fielder, Dorothy Francis, Jacqueline Cody, Jeanette King, Rev. Robert
Thomas
Staff: Nancy Flowers, Casey Solomon, Amanda Jones
APPROVAL OF MINUTES
The minutes for the June 2, 2007 were approved with minor corrections. Ms. Seidman
was not present at the June meeting. On page 9, in the first sentence the word coach
should be couch. On page S, the word loosing, should be losing.
INTRODUCTIONS
Ms. Mullins convened the meeting, in the absence of Ms. Hickman. She thanked
everyone for coming and asked that everyone introduce themselves.
COMMITTEE REPORTS
Long Term Care
Ms. Cherco provided a summary of the June meeting of the Long Term Care Committee.
She said that Ms. Flowers discussed a recent meeting of the Illinois Long Term Care
Council. Discussion topics at the meeting included several programs (Home Again,
Money Follows the Person) that will enable some nursing home residents to return to
community based settings. Council members also discussed the passage of HB 1301,
which will allow the statewide Long Term Care Ombudsman Program to serve nursing
home residents under the age of 60, and the resources needed to fully meet this program
expansion. In addition, council members discussed a pilot project of the Illinois
Department of Public Health which is working with selected coroners offices to review
the deaths of nursing home residents in their regions. Ms. Flowers also discussed the
meeting on Family councils held in `lay. Based on the recommendations of the families
present, Ombudsman program staff will begin to review resident admission and
orientation policies with facility staff.
The Long, Term Care Committee co -sponsored a presentation of Long Term Care 101 at
the Fleetwood Jourdain Center on Nlay 9L', 35 individuals were in attendance. The
Committee had planned to host a similar program during the summer, but due to
scheduling/spacc limitations, the presentation will be postponed until October. The
seminar will include information on Long Tetra Care Insurance.
Minutes submitted —approved
Ms. Flowers informed the Committee that she has a video library on older adult and long
tern care facility issues. Ms. Flowers stated that are available to loan to interested
Commission members.
Housing
Ms. Seidman informed the group that this is her last Commission meeting as a member.
She stated that she is also stepping down from the Housing Committee. She said that she
did not feel she had accomplished as much as she would have liked in her role as Chair of
the Housing Committee, and asked that a Commission member volunteer to take on this
important committee.
Ms. Seidman stated that she was appointed to the Board of the Interfaith Housing Center.
She described several of their programs, including their Home Sharing Program.
Interfaith helps connect seniors with a room to rent, with those seeking affordable
housing. Interfaith manages the interviewing and screening process. The agency is
experiencing a shortage of providers (people who rent space in their homes) and are
trying to inform seniors about this program. The program has the potential to enable
some seniors to remain in the community or in their own home. Ms. Seidman said that
interested seniors can call Jackie Grossmann at Interfaith (847) 501-5760.
Ms. Seidman hopes that one of the Commission members will take the role of Chair in a
defined direction. She said that she will be happy to consult with whoever takes over.
Ms. Mullins thanked Ms. Seidman for all the time and energy she pored into her tern as
Chair, and told her what a wonderful lob she had done. Ms. Laden echoed the sentiment.
Dr. Streitfeld suggested Interfaith Housing write a letter to the editor of the Roundtable
regarding the need for provider homes. He thought that might be a good way for the
agency to reach out. Ms. Seidman said that they really do have a very active program but
are striving to grow by spreading the word.
Ms. Mullins suggested that anyone interested in steering the Housing Committee contact
Ms. Flowers or Ms. Hickman.
Intergenerational
Ms. Laden has not had any further discussions with the former Commission members
who had been involved in planning the intergencrational stroll in the park. She discussed
the work she has been doing with an intergencrational modern dance group, Perceptual
Motion. The group has performed 45 shows in Chicago nursing homes and has offered
several school programs through the Rothschild Foundation. She said the dances have
included dancers ages 2 through 102.
Ms. Laden met with Mr. Ogg to discuss the Northwestern's annual dance for seniors.
The dance has traditionally been held on Valentines Day but there are discussions about
moving the date this year. It is a great opportunity for older adults to interact with
university students. Ms. Laden plans to work to assure that marketing materials for the
1)
Minutes submitted —approved
event are distributed broadly to the senior community by posting it in senior housing
buildings, the levy Senior Center and other places.
Ms. Mullins asked that audience members think about joining the committees of the
Commission on Aging.
CITIZEN COMMENTS —OPEN DISCUSSION WITH PRIMht TOWERS
RESIDENTS
Ms. Flowers introduced the discussion by discussing recent concerns reported to City
staff about crime in and around the building. She noted that those complaints included
intimidation and financial exploitation of building residents by non residents, prostitution,
drug use and sales around the property and the presence of younger, non-residents in the
building.
One resident replied that she had heard several others complain that there had been
strange people wandering around the building and that some residents were frightened
and hesitant to complain to management, due to fear of retaliation. One resident stated
that management and residents had been working to increase safety in the building but
had not gotten very far. She said residents had been told that there wasn't money to
purchase adequate security materials or to staff around the clock, which she didn't think
was fair. This resident stated that she had heard complaints about suspicious people
walking around building at all hours. Ms. Flowers asked if she knew how those
individuals got into the building. The resident replied that people do occasionally allow
people in through the back door, and that non-residents have also followed residents into
the building. Ms. Flowers asked whether there were security cameras at the front and
back doors. Reverend Thomas said that there were.
Ms. Flowers asked what types of discussions had been held regarding the dangers of
allowing strangers into the building. A resident said most people don't want to speak out
about the problem. Another resident described another resident's experience of being
followed into the facility late at night. Although she scanned the lot and did not see
anyone around her, when she opened the door a young man rushed in past her. This
resident stated that the very same thing happened to the woman again, a week later.
Ms. Jones said in that particular case, the first thing to do is go to the front of the building
and see if anyone is in the office, enforcing the sign -in policy. She noted that when non-
residents sneak in through the rear door, these individuals are trying to avoid complying
with the signing in policy.
Ms. Jones stated that the police should have been contacted so that they could do a walk
through of the building. She noted that the intruder probably knew someone in the
building, and knew where he was going. Ms. Jones distributed written information on
crime prevention and reporting to the members of the Commission and the Primm
Towers residents.
Minutes submitted —approved
Ms. Jones recommended that building management, when an intrusion is reported, review
existing video tapes. She noted that the Police Department can assist in the identification
process and that the intruder may be knowri by the police. She also noted that it may be a
good time to assess lighting at the back of the building to see whether it is bright enough.
Ms. Jones said it is very common in limited access buildings for people to sneak in when
a resident enters a building. In this particular case there was no one at the front desk, as it
was after hours. She stated that residents should call 911 if an intruder enters the
building. She stated that residents can inform the 911 Operator that they do not wish to
be identified ("citizen refused") as the caller.
Commission members asked whether there was a phone in the lobby. Rev. Thomas stated
that there is not. Members recommended that one be placed there for instances such as
this when a building resident might be afraid to go upstairs due to an intruder. Ms. Jones
recommended on site security 24 hours a day. Ms. Flowers asked whether a panic box
similar to the ones on Northwestern's Campus would be useful in the lobby or near the
front and back doors. GIs. Jones said whatever system was used, it should identify where
the call was coming from, the nature of the problem and the type of assistance needed.
Ms. Jones noted that the importance of reporting holds true for all types of crime in the
building, including prostitution. Police have to actually witness some sort of transaction
in order to be able to proffer charges. If someone is already inside and behind closed
doors it is too late to stop them. Once inside the building, prostitutes tend to panhandle
and try to get additional money. Ms. Jones recommended that if someone is seen
wandering the halls, residents or management should call the police and have them
removed for trespassing. If they are panhandling in the building and block entry and exit,
they can be cited for aggressive panhandling. The police cannot randomly knock on doors
and ask if there is anything illicit happening, they need someone to inform them of
crimes. Ms. Jones said she will look into some type of phone that residents can use to
call police in the event of an emergency. Dr. Streitfeld said he also thought it was highly
desirable to have a lobby phone that anybody can use to call police; hopefully one that
can call the police at the press of a button. Ms. Jones stated that the Police Department is
also investigating obtaining a "Knox -box" so police can enter to examine common areas,
without having to buzz residents to get in the building.
Mr. Rakowsky asked if anyone was reviewing the building's video tapes. Ms. Jones said
that the police do not handle the viewing of tapes, that that is up to building management.
Mr. Rakowsky expressed his opinion that management should review tapes and report
anything that seemed suspicious on the tapes. N1s. Flowers asked how often tapes are
reviewed. Reverend Thomas said that tapes are only reviewed when they receive a report
of suspicious activity in the building within the past 74 hours. Often complaints are not
mentioned for a couple of weeks and by then the tapes have been roused. They do not
have a digital recorder and do not have a place to archive the tapes, and it is therefore
very difficult for them to go back and search tapes for incidents that happened in the past.
Ms. Mullins asked whether it might be a good idea to spot check tapes on a weekly basis
to see what it happening late at night. Mr. Rakowsky reminded Ms. Mullins that it takes
staff to review the tapes. Ms. Jones said that she informs Rev. Thomas when she sees that
4
Minutes submitted —approved
there have been calls to and around the building and lets him know the date and time of
the call.
Ms. Flowers asked whether there is a regular beat officer visiting the building. Ms. Jones
replied that there are a couple officers: regular patrol beat officers are in the area all day
and there are problem solving officers whose beats overlap with the Primm Towers
neighborhood. Officer Spells comes to the building regularly and meets with Rev.
Thomas and communicates any concerns to Ms. Jones. Ms. Jones stated that one of the
hand outs she distributed, Now to Access Police Sen ices, lists ways to contact her, and to
access police services regarding specific concerns. She stressed the importance of calling
the police. She reminded residents that neither they nor Rev. Thomas can act, unless
someone informs them. Ms. Mullins encouraged residents to contact the Commission on
Aging, to identify ways that it can best support building residents, as well as to advocate
with HUD about the need for funding for additional building security. Ms. Jones stressed
that the more information the police have about incidents in the building, the better
everyone can help residents.
Ms. Laden asked what Rev. Thomas meant about not having a digital system and needing
to reuse tapes. He explained that due to limited money and space they can not archive
each 8-hour tape and reuse them, versus a digital system which stores images for a long
time and doesn't require storage space. Ms. Fried] was interested in having Ms. Jones
report incidents that occur at any Evanston senior building or facility at every
Commission on Aging meeting. She stated that she did not want to let the issue drop but
wanted to keep informed. Ms. Jones said she can report on some calls of interest but
some calls for service are confidential. She cannot discuss on -going investigations nor
divulge victim's names. She can report generally on the types of things that she is seeing
and hearing. Ms. Jones said she will update the Commission about the status of the Knox
Box and what feedback she receives from her Department on a phone system, at the
September meeting. Dr. Elkin said she would like the Commission to take an active
stance to support the residents of Primm Towers. She asked whether the Commission
minutes are distributed to HUD. Ms. Flowers said that the minutes can be forwarded to
HUD, but are not currently. Ms. Flowers stated that the minutes go to a wide array of
people in the community, including the City's elected officials. Dr. Elkin asked whether
a letter including a recommendation for increased building security should be specific to
Primm Towers or could be applied to all four subsidized facilities collectively. Ms.
Flowers said that the Commission could make any recommendation they see fit. Ms.
Mullins said that they need to have enough information on the other buildings to make a
global suggestion. Dr. Elkin asked ghat security vas like at the other facilities. his.
Jones said that the security varies between the buildings. She said the ones run by the
Housing Authority of Cook County are run eery differently and have a very different
chain of administration. Ms. Flowers echoed this but said that they have similar issues in
terms of not having 24-hour security. Dr. Elkin asked whether the HACC operated
buildings arc equipped with panic buttons in common areas. Ms. Jones responded that
they do not.
5
Minutes submitted —approved
Rev. Thomas said that if the digital camera issue is raised enough, HUD will be more
likely to fund the installation of digital cameras, which cost around 52,300. The cameras
could have secondary benefits of detracting people from trespassing in the first place, as
well as catch trespassers.
Ms. Cherco asked residents what they think people are afraid of specifically and why
they thought people were reluctant to contact police. One woman stated that while she
was not afraid, a friend stated that she was afraid of what might happen if she "snitched".
Another woman echoed the sentiment that residents fear backlash from the relatives of
offenders who they report on. She said there had not been incidents of retaliation but that
many fear it.
Mr. Rakowsky moved and Ms. Friedl seconded a motion to ask HUD to consider options
and take steps to improve security at all senior buildings in Evanston. The Commission
carried the motion unanimously (10 ayes — 0 no's). Ms. Laden felt the motion too vague.
Ms. Mullins said that the Commission cannot tell HUD what to do, but stressed the
importance of advocating for something as the best move. Rev. Thomas stated that HUD
is responsive to community input. Ms. Flowers asked whether he thought that it would
be helpful to be more specific with Commission recommendations. Rev. Thomas stated
that staff are investigating grants as sources to help fund improved security devices. Ms.
Rakowsky defended his motion; he said that if it is too specific it as at greater risk of
being rejected by HUD.
Dr. Strcitfeld moved to amend the previous motion. He wanted to change the motion to
recommend that HUD consider ways to improve building resident's ability to contact the
police in the event of an incident. He said the suggestions made should be communicated
to HUD. Ms. Laden seconded the amendment to the motion. Ms. Seidman said one could
argue the video recorder doesn't belong amongst the suggestions, since Primm Towers
could have someone review the tapes. She said it is more of a policy issue. Ms. Mullin
said the Commission could recommend a change to the policy. The Commission
unanimously adopted Dr. Streitfeld's suggestion.
Ms. Mullin said the Commission could write a letter regarding the issues, in addition to
making the suggestion in the minutes. Ms. Flowers said she would work on drafting the
letter and asked Reverend Thomas to whom the Commission should forward the letter to.
Rev. Thomas asked her to copy him and he would get it to the proper people.
Commission members recommended that the letter encompass all subsidized housing
facilities in Evanston. It was recommended that Nis. Flowers also send a copy to Lewis
Jordan, the Executive Director of the Housing .authority of Cool; County. Nis. Flowers
said she will bring the letter to the September meeting for review by the Commission.
Ms. Mullins asked whether the audience had an)Ihing more to share. Jacqueline Cody
said that she was on the Housing Committee with Ms. Seidman. She had missed a couple
of meetings recently. She explained she was unable to attend the 1:00 p.m. Wednesday
meeting as it conflicted with the Foster Senior Club meetings. She is the recording
Secretary for that group. She thanks Ms. Seidman for all of the work she had done as
6
Minutes submitted —approved
Chair for the Housing Committee. Dr. Streitfeld reminded Commission members that the
Housing Committee had decided recently to meet on the first Wednesday of the month, at
1:00 p.m. in the Civic Center, and would be meeting Wednesday, July 1 Ph. Ms. Mullins
said that as members or interested parties have scheduling conflicts, the group could
discuss changing the scheduled day for future meetings.
STAFF REPORT
Long Term Care Ombudsman
Ms. Flowers stated that the Commission on Aging was in the process of moving its
offices from room 1700 to room G600, in the lower level of the Civic Center. The
Commission will have a suite of offices, which will be shared with Mental Health
Services. The new offices are conveniently situated near an accessible entrance, the
elevators and restrooms.
Ms. Flowers discussed the memo on the Subsidized Taxicab Program included in the
Commission packet. She stated that the Taxicab Advisory Board recently met and
proposed a dollar increase to the coupon cost due to the high cost of fuel. Staff is in the
process of evaluating whether the program's current budget could absorb half of the
increase. Due to changes in program utilization, the current budget may be able to cover
a portion of the increase, resulting in the cost of the coupon increasing to S3 a coupon,
from 52.50. Ms. Flowers explained that historically, when cab drivers' costs rise while
the program's reimbursement to the drivers remains the same, program staff receives
complaints about driver rudeness and reports that drivers demand more than one coupon
per ride. She stated that program users should only give drivers one coupon per ride and
that tips are optional. Ms. Flowers stated that the City Council would need to approve any
rate changes or changes in the cost of program coupons.
Ms. Flowers presented the Commission with statistics on the Subsidized Taxicab
program. There are currently 902 registered users; 753 arc 60 years of age or older and
139 are persons with disabilities, under the age of 60. The program serves residents from
every ward of the City. The first ward is the most heavily served. The ward has a number
of senior housing buildings and nursing homes, as well as two of the subsidized senior
housing buildings. The program is slightly under projections for expenditures and over in
revenues. Utilization has changed as result of several factors. Individuals who were either
misusing the program or did not Financially qualify for the program were removed from
the program. The registration process has been revamped to ensure that all applicants
meet the guidelines. Ms. Fried] requested a breakdown by percentage of users with
disabilities and users per ward. Ms. Flowers will bring this information to the September
meeting.
Ms. Laden asked about using taxi coupons to get to the airport. Ms. Flowers stated that
the program operates within the boundaries of the City. A coupon can be used to get to
the City limit, at which point the cab driver will turn on the meter for the remainder of the
trip. Ms. Flowers stated that the program does not allow riders to use multiple coupons
for rides outside of City limits. She stated that although the program can not be used to
7
Minutes submitted —approved
get people to the airport, most companies provide flat rates for rides to O'Hare and
Midway and most hotels offer shuttles, which are less expensive than a cab.
Ms. Flowers distributed information from the most recent Handyman quarterly grant
report. The program had 49 referrals between IMay and June. She noted that this program
is also well utilized and serves all wards. Ms. Flowers described some of the types of
assistance provided through the program.
Ms. Flowers discussed the June statewide meeting of the Illinois Long Term Care
Ombudsman Program. She noted that the program faces a number of challenges related to
possible program expansions without increased funding. The group met to identify
program priorities and strategics for obtaining the resources needed to serve facility
residents throughout the state.
Ms. Flowers discussed Mather Lifeway's Legacy Leadership Institute Program. The
program trains older volunteers in fund raising then matches them with not for profits
who may not have the resources to hire development staff. The eight -week training
program starts in October. There is a S50 participation fee, which covers the cost of all
training session included the food provided. This is an excellent opportunity for retired
professionals to share their knowledge and adapt now skills, while helping non-profit
organizations. Interested individuals can call the Community Resource Network at (312)
491-7800, e-mail voluntcercenterfa conimunit,�7resourcenetwork.orL,,, or let Ms. Flowers
know.
Ms. Flowers noted that the enrollment period for the Medicare D Prescription Drug
Program is November 15-December 31 ". She noted that the next issue of Highlights will
include information on agencies that can assist with enrollment in this program as well as
with Social Security Extra Help, Illinois Cares RX and Circuit Breaker. Ms. Flowers
encouraged eligible individuals to enroll prior to the deadlines to avoid gaps in coverage.
She noted that Evanston residents can obtain information and application assistance from
the staff of Evanston/Skokie Valley Senior Services, Levy Senior Center and the
Commission on Aging Offices.
Ms. Flowers included demographic information from the 2000 Census, as requested at
the last meeting. Residents over the age of 60 constitute 14% of the population, 10% are
over 65. It is anticipated that the percentage of the population over the age of 60 will
increase, due to the number of baby boomers moving into the community. Ms. Flowers
will bring more of a breakdown of the figures to the September meeting.
There are now four Farmers Markets running in Evanston: Maple and University,
Saturdays, 7:30 am-1:00 pm; Fleetwood Jourdain, Wednesdays 3 pm -6:30 pm,
Ridgeville Park, Wednesdays, 6:30 pm — 9 pm; and YMCA. Wednesday, 12 pm — 3 pm.
The Farmers Market Nutrition Program that Ms. Flowers discussed at a past meeting is
up and running. The Farmers Market Nutrition Program provides coupons to low income
seniors as well as Women with Infants and Children. Evanston has been approved by the
State to be one of the communities where the program is available. Eligible seniors will
i:?
Minutes submitted —approved
be able to obtain a coupon booklet with S21 worth of coupons. Seniors with an income
below 518,889 are eligible. Individuals can apply for the program through
Evanston/Skokie Valley Senior Services. Coupons may only be used for purchasing
produce at the market but not other items. The booklet includes 7 S3 coupons which arc
good through October. Participating vendors display signs to inform seniors that they
accept those coupons. Ms. Flowers stated that program information books and
application forms were distributed to all market vendors; at least one farmer at the market
will accept the program coupons.
Senior Crime Prevention
Ms. Jones told the group that she is working with City staff to have a sign placed in front
of Primm Towers to alert drivers to drive cautiously.
National Night Out is the first Tuesday of August. Ms. Jones said she will see if a
celebration can be planted for Primm Towers or Jacob Blake Manor.
Ms. Jones thanked Ms. Friedl and Ms. Cody for sharing information on scams and
schemes they encounter. She mentioned the collect call from jail scam. People will call
claiming that they are in jail, state that they have misdialed and ask the person to make
phone calls by pressing numbers on their phone. She noted that these are call forwarding
schemes. Victims are surprised when their phone bill includes many expensive calls that
they did not make.
She encouraged seniors to mind your wallets and purses in public places. There has been
a spate of pick pockets. Especially easy preys are wallets in back pockets and purses
slung on back of chairs. Keep purses on laps, not on a scat next to you or on the floor.
Ms. Mullins raised an issue some acquaintances had mentioned to her regarding the
groups of kids loitering outside of the movie theater. Her friends have decided to boycott
the theatre in response to the attacks that occurred on Church St. She asked if there has
been increased security as a reaction to the incident. Ms. Jones said that in addition to the
routine security of off duty police hired by the theatre, uniformed on -duty police have a
continuous weekend presence. The problem is that there is a fine line between violating
constitutional rights and trying to ensure everybody's safety. At one point this group
was asked to move, moved down a block and when asked to move again, one individual
refused and was arrested. As long as groups are not blocking entry and exit or causing a
disturbance, they are within their rights to gather in public. She encourage resident to call
the police if there are any problems.
Ms. Seidman asked if there is any reason one should be afraid to drive on Dodge. its.
Jones said she can understand people are concerned after the shooting in the alley off
Dodge, however that was an isolated incident related to a conflict between a couple of
groups of young men. Ms. Jones said there is no place that is safe or dangerous 24-hours
a day, 7-days a week. Randomness is what makes people fearful. She sees no reason
people should avoid driving or shopping on Dodge Ave.
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Minutes submitted —approved
Ms. Jones said citizens should inform store managers, if they encounter problems with
other customers. If there is something that is crime the business manager should call
police. Police cannot patrol private businesses routinely.
Ms. Laden felt this discussion highlighted the importance of the community providing
safe and engaging youth activities, and possibly opening a youth center.
OLD BUSINESS
Ms. Friedl expressed her concern at the lack of housing for people with disabilities. She
expressed interest in having a discussion with the Commission on this issue. At the ,tune
meeting, it was noted that Ms. Friedl had expressed concerns that no one is speaking out
for Evanston residents with disabilities and requested time for discussion on this matter at
the July Commission meeting..
Ms. Friedl thought that the Commission should have an advocate that can address the
needs of the disabled community. Dr. Streitfeld said that seniors commonly have
impairments, or disabilities, that interfere with daily activities. He said that the concerns
of the Commission's Housing Committee have been affordable senior housing. He said
the committee discussed whether developers should be required to set aside a certain
portion of their units for persons with disabilities. He recommended that having raised
this issue, the Housing Committee should advocate for this inclusion. Dr. Streitfeld
moved that the Commission establish a committee on disabilities. Ms. Mullins asked for
the floor to ask Ms. Flowers a question. She said each Board, Commission and
Committee has a given mission established through ordinance, by City Council. She
asked whether this issue would fail within the Commission of Aging purview, given its
mission. Ms. Mullins stated that if the establishment of a committee on the needs of the
disabled doesn't fall within our purviety we may not have the right to make such a
recommendation.
Dr. Streitfeld asked whether the three committees of the Commission on Aging shared
the same mission. Ms. Flowers explained that the COA has a broad mission but that it is
ultimately focused on the needs of older adults. She said the only committee that is
defined in the Commission's enabling ordinance is the Long Term Care Committee. Ms.
Flowers stated that the Commission has established additional committees as issues have
arisen. She noted that Ms. Fried) has previously proposed amending the mission of the
Commission to include the needs of persons with disabilities. tits. flowers said that
currently staff and the League of Woman Voters are evaluating the structure, training and
orientation of current Boards and Commissions. She understands that 1Ar. Terry
recommended that this group consider the need for a Commission for persons with
disabilities. She stated that this group has not completed its process.
Mr. Rakowsky noted that the Commission's enabling ordinance refers to the needs of
older persons and does not address the needs of other populations. He believes that
unless the document is modified in some way, the COA cannot make provisions to
broaden its mission. Ms. Flowers said that the Commission can put forward a
recommendation to the Human Service Committee and City Council to amend the
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Minutes submitted —approved
ordinance. Those two bodies would then need to vote to include this population under the
Commission's mission. All agreed to discuss this issue at the September meeting. Ms.
Friedl asked that it be added to the agenda. Nis. Mullins asked whether Ms. Friedl had
ever gone before City Council to ask that they create a Commission for people with
disabilities.
Dr. Streittleld said he had discussed the issue with Mr. Terry in the recent past. Ms.
Cherco said that this would represent a major change in mission. Ms. Cherco and Ms.
Mullins felt that people with disability would be best served by a Commission that dealt
exclusively with their specific needs. Ms. Seidman said that to put it in context the
Commission has been through this before. She felt that maybe it was time to take it by the
horns; she agreed heartily with Ms. Friedl that the issue be included on the September
meeting agenda.
Ms. Flowers said she will discuss the above recommendations with Mr. Terry and ask
that he attend the September meeting. She %»ll bring any relevant documents related to
past discussion about the formation of a commission for persons with disabilities to the
September meeting.
ADJOURNINIENT
The meeting adjourned at 11:55 a.m.
Respectfully submitted by Casey Solomon
11
r-,
EVANSTON COMMISSION ON AGING
Minutes of the September 8, 2007 Meeting
Members Present: Joan Hickman (Chair), Carol Mullins (Vice Chair), Mary Friedl
(Secretary), Nancy Yalowitz, Frank- StreitfeId, Blair Laden, Gloria Bernard, Susan
Cherco, Louis Weathers
Guests: Fran Seidman
Staff.• Jay Terry, Nancy Flowers, Amanda Jones, Christine Ferraro
APPROVAL OF MINUTES
The July 7, 2007 minutes were unanimously approved without correction.
INTRODUCTIONS
Fran Seidman, former member of the Commission on Aging, was the only guest. Ms.
Hickman reminded Commission members of the importance of arriving on time for
meetings.
COMMITTEE REPORTS
Long Term Care
Ms. Yalowitz summarized the July 11`s Long Term Care Committee meeting. She stated
that the committee discussed the planned Long Term Care I01 seminar, which was
rescheduled from June to Tuesday, October 16, from 7 p.m. to 9 p.m., at the Main Branch
of the Evanston Public Library.
At the July meeting Ms. Flowers discussed pending legislation that will allow family
members to be hired as caregivers through the Community Care Program. It was
announced that Ms. Flowers has been appointed to the Board of Directors of NCCNHR
(National Citizens Coalition for Nursing Home Reform).
Ms. Yalowitz stated that Committee members discussed programs that enhance memory.
Mr. Rakowsky described a computer program that stimulates memory and learning that is
now offered at the Presbyterian Home. He also gave some on-line resources on the topic
including tit'«'w.desis:nsforstronentinds.com and wwwAsmexercises.com.
Ms. Yalowitz said that the Committee spent some time discussing their mission and
concurred that the majority of the Committee's activities have an educational focus.
Committee members are discussing the possibility of presenting a forum on memory and
techniques to enhance memory. Dr. StreitfeId noted that Scientific American has a
quarterly publication named SCIENTIFIC MIND, which includes a lot of information
about the brain. He stated that one of the recent issues featured sonic interesting
information on memory. Ms. Yalowitz asked that Dr. StreitfeId share the article with
Commission members.
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Minutes submitted —approved
Ms. Flowers discussed the move of the Commission on Aging Offices to G600, located
on the garden level of the Civic Center, in July. Now, all Health and Human Services
staff and programs are located on the same floor. She reported that Beth Lindley, the
part-time Community Ombudsman, left the City of Evanston to take a full-time position
with the Village of Skokie.
Ms. Yalowitz stated that Committee members discussed the topic of resident centered
care, the right to make decisions about care and protection from harm. Ms. Yalowitz
described the challenge for family members and professional caregivers when someone
refuses to accept care, refuses to move to a higher Ievel of care, or to move into a care
facility. Committee members discussed at length the struggle to respect the wishes of the
person while wanting to protect them from harm. Ms. Yalowitz stated that she found the
topic of interest because she faces it quite often within her work.
The Long Term Care Committee plans to resume visits to Evanston long term care
facilities and will visit the facilities in alphabetical order. The Committee has discussed
scheduling a visit to either Alden Estates of Evanston or at Albany Care.
The Long Term Care Committee has rescheduled its September meeting from September
12`h to the 19`h, due to Rosh Hashanah. Ms. Yalowitz invited everyone to attend.
Ms. Hickman asked how Long Term Care 101 was being promoted. Ms. Flowers stated
that she is working with the City's Community Information Coordinator to develop and
distribute publicity. Fliers will be distributed to all public buildings and will be
distributed by email to the Aging list serve. In addition information on the event will be
sent out in a press release to media outlets, and will be included in the City's E News and
on the City's web page. Ms. Hickman suggested using phrases in the publicity that might
promote a sense of urgency about the information. Ms. Flowers said she will work with
Donna Stuckert about the language to be used to promote the event.
Mr. Terry said he and Ms. Flowers recently attended a meeting with the City's website
designer. She is trying to re -orient how all departments convey their messages. She
wants to move away from the technical descriptions presented for each division. The
Webmaster, Erika Storlic, stated that the average viewer gives a page about three seconds
to grab their attention and then moves on. Ms. Storlic recommends that staff think about
ways to restructure the website. Mr. Terry noted that there arc three web sites for City
aging services: the Commission on Aging, Levy Center and the Senior Crime Prevention
Specialist. He stated that staff may wish to consider integrating these services into one
website to make the information more accessible. Commission staff is currently
reviewing the language on the website for possible revisions. Ms. Hickman requested
that she be involved in the revision of the website. tits. Flowers stated that she will
present the proposed content at a future Commission meeting.
Housing
Ms. Hickman announced that Ms. Friedl had accepted the role of Housing Committee
Chair. Ms. Seidman expressed interest in joining the Housing Committee.
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Minutes submitted --approved
Ms. Seidman stated that The Citizens' Lighthouse Community Land Trust will be
showing the film "Homes and Hands," on Thursday, September 201h at 7 p.m. at the Main
Library, 1703 Orrington Avenue. The film features low-income residents of three
communities who own homes through the development of land trusts. Admission is free.
Intergenerational
Ms. Laden said that the Intergenerational Committee had not met this past month, nor
have committee members been in contact to discuss future event planning. Commission
members discussed the Committee's inability to function due to a lack of members and
stated that the Intergenerational Stroll would not occur this year as planned.
Ms. Laden discussed her involvement in planning the Northwestern University Senior
Gala, an intergenerational program and dance.
SUBSIDIZED SENIOR BUILDING UPDATE
Status of HACC (Housing Authority of Cook County) Request to Designate 2300
Noyes Court as Senior Only
Ms. Flowers stated that HUD declined the application to designate the Walchirk
Apartments at 2300 Noyes Ct. as senior only. The building will continue to accept non.
senior tenants with disabilities as well as seniors.
Jacob Blake Manor
Ms. Flowers and Ms, Hickman discussed recent staff changes at Jacob Blake Manor.
Rev. Thomas will function as site manager for both buildings until a new manager for
Jacob Blake is hired.
Discussion of July 7, 2007 Commission on Aging Meeting at Primm Towers
Ms. Flowers provided a draft of the letter she had %vritten to HUD regarding the need for
increased security at all of the Subsidized Senior Housing Buildings in Evanston. Ms.
Cherco expressed her opinion that the letter sufficiently expressed the Commission's
support for the buildings' residents and its recommendation for sufficient funds to
increase security at these buildings. Commission members recommended that the letter
be sent to HUD, HACC, Congresswoman Schakowsky, the Aldermen and onsite building
management.
DISCUSSION OF ADVOCACY FOR PERSONS WIH DISABILITIES
Ms. Friedl and Dr. Streitfeld recently met with Ms. Flowers, Mr. Terry and the City's
Inclusion Specialist Brian Barnes,. The group met to discuss how best to serve and
advocate for the needs of individuals with disabilities living in Evanston. Ms. Friedl and
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Minutes submitted —approved
Dr. Streitfeld recommended the establishment of a Committee that would focus on the
needs of persons with disabilities. Ms. Friedl stated that there was no other venue for this
discussion. Ms. Hickman expressed her opinion that it was not financially feasible to
form a new Commission or Board for individuals with disabilities within the City
structure. Dr. Streitfeld said cities from North Carolina to New York City have
established Commissions on Aging and Disabilities.
Ms. Hickman expressed her opinion that establishing a sub -committee of the Commission
would be the best way to begin, with the possibility that a Commission or Board could be
established in the future. Dr. Streitfeld expressed his belief that this is a commission
whose time has come. He reminded the Commission that a committee of City staff and
representatives of the League of Women Voters are reviewing the existing Boards and
Commission and making recommendations based on their findings. He thought this was
the perfect time to make the change, while Boards and Commissions are being revised or
eliminated. Ms. Flowers, who has been involved with the process, provided a brief
summary of the background and status of the committee's activities.
Ms. Cherco felt it would greatly change the mission of the Commission to present
individuals with disabilities in addition to the aging community. She thought that there
might be another option that did not risk diluting the Commission's focus on seniors.
Ms. Friedl did not see a discrepancy between the needs of the aging and individuals with
disabilities. She said older adults often experience the same issues as those with
disabilities. Seniors often develop disabilities due to health problems as the age. She
stated that both groups are moving away from facility living and toward living in their
own homes within the community. Ms. Mullins agreed that many of the same issues
affect both populations. She expressed her support for the formation of a committee for
persons with disabilities, as part of the Commission. She asked about staffing
availability of such a committee.
Ms. Flowers and Mr. Terry discussed the impact of additional committee responsibilities
on existing staff. Ms. Flowers noted that the Long Term Care Committee is the only
committee mandated in the Commission on Aging enabling ordinance. Mr. Terry
explained that there are several divisions of City of Evanston Government that deal with
issues affecting people with disabilities. He stated that the Commission on Aging, Mental
Health Services and Human Relations all deal with issues affecting persons with
disabilities. There is a possibility that the Inclusion Specialist may be involved with any
committee dealing with issues related to persons with disabilities. %-Ir. Terry stated that it
would be very difficult far his. Flowers to find time to staff this proposed committee, due
to her other responsibilities. He stated that she is responsible for staffing the COA and
the Long Term Care Committee but not necessarily any other committees.
Dr. Streitfeld moved and 1+1s. Fried] seconded a motion to establish a committee on
disability. The motion passed, 7 in support, 2 opposed. Ms. Hickman asked Ms. Cherco
to consider chairing the committee. Ms. Cherco stated that she would consider it.
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Minutes submitted —approved
CHAIR REPORT
Ms. Hick -man noted that many citizens were unprepared for the recent storms and she
said some of the problems experienced could have been avoided with a little bit of
emergency planning. Ms. Hickman stated that seniors should assume a more active role
in disaster preparation.
Ms. Hickman reported that two Commission members recently submitted their
resignations and that there are now four vacancies. Ms. Hickman asked members to
speak to acquaintances who might be interested in being senior advocates and to
encourage them to submit applications for appointment to the Commission on Aging.
STAFF REPORT
Director
Mr. Teary stated that staff has received an increased number of complaints regarding cab
drivers unwillingness to accept subsidized taxicab program fares. He noted that there
have been issues of drivers asking for more than one coupon, which is prohibited. Some
drivers simply postpone picking up program users. He noted that several program users
have endured extremely long waits or been spoken to rudely by cab drivers. It is
anticipated that some of these issues will lessen once the City approves an increase in the
cab meter rate.
Mr. Terry stated that there will be transitions in City staff as a consequence of the Early
Retirement incentive being offered this year. He noted that Pat Casey, the Budget
Director took the ERI. As a consequence, liquor licenses are being issued under the
auspices of the Health and Human Sentices Department. Mr. Terry and Brenda Herman
will now provide staff support to the Liquor Commission. On a related note, Three
Crowns Park has applied for a license to operate a pub at McDaniel Courts, its new
building. Mr. Terry also stated that the City has established a leadership development
program in which Ms. Flowers is participating.
Long Term Care Ombudsman
Ms. Flowers reported that over 1,000 coupon booklets have been distributed for the
Farmers Market Senior Nutrition Program by the staff of Evanston/Skokie Valley Senior
Services and the Commission on aging.
Ms. Flowers reported that one of the two Onbudsman grants was reduced from the
previous year's grant due to reductions in the State budget and program growth in other
areas of the state. This reduction was offset by an increase in Civil Monetary Penalty
grant funding and in a significant increase in SHAP funding for the Commission's
Prescription Drug Program outreach and enrollment efforts.
Ms. Flowers announced that the part-time Community Ombudsman position has been
filled. Debbie Crystal will assume the position October Wh. In addition, two first year
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Minutes submitted --approved
graduate students from the University of Chicago School of Social Service
Administration will work with program staff this year.
In response to questions from Commission members, Ms. Flowers and Mr. Terry
discussed the Levy Center Scholarship program. This program reduces the annual
membership fee to 515 and reduces to half price many of the activities and events
sponsored by Levy Center. Ms. Flowers noted that the Levy Center uses Federal Poverty
Guidelines for their Scholarship Program, so the income guidelines are lower than the
guidelines for the Commission's programs. The Commission on Aging uses income
guidelines that are adjusted to reflect the cost of living in this region.
OLD BUSINESS
There was no old business.
NEW BUSINESS
There was no new business.
ADJOUIL'VIMENT
1 The meeting was adjourned at 11:45 p.m.
Respectfully submitted by Casey Solomon
6
EVANSTON COMMISSION ON AGING
Minutes of the October 6, 2007 Meeting
Members Present: Joan Hickman (Chair), Carol Mullins (Vice Chair), Mary Fried[
(Secretary), Nancy Yalo,%itz. Frank Streitfeld, Gloria Bernard, Susan Cherco, Louis
Weathers, Fred Rakowsky. Caryn Etkin
Guests: Peggy Tarr
Staff: Nancy Flowers, Amanda Jones, Casey Solomon
APPROVAL OF MINUTES
The September minutes were accepted with a few minor corrections.
INTRODUCTIONS
Ms. Tarr introduced herself.
COMMITTEE REPORTS
Long Term Care
The Committee met on September 19. Discussion included the Lang Term Care Forum
scheduled for Tuesday, October 16 at Evanston Public Library. Eric Parker will be
presenting on legal issues including advance directives; Ms. Flowers «till present on the
long term care continuum and choosing a long term care facility; Brian Gordon, AIAGA,
will present on the subject of Long Term Care Insurance.
Ms. Flowers provided a legislative update. She discussed the funding needs of the
Ombudsman Program. She stated that funding for the statewide program has been flat.
Some areas of the state, including Evanston, have experienced funding reductions as
other regions received increased state and federal funding due to significant increases in
the number of licensed facilities in their area. Evanston's funding was reduced by $5,000
from last year's budget. Fortunately. the Civil Monetary Fund grant included an
additional $2,000 and additional funds were allocated to the program to provide federal
and state prescription drug outreach and assistance.
The Committee discussed a facility site visit schedule. They decided that their next visit
will be to either Albany Care or Dobson Plaza. Ms. blowers discussed the impact of the
State and City's Clean Air ordinances on nursing home residents. Ms. Yalowitz
described the plan to establish a Commission on Aging Disability Committee.
Flu shots will be available to all Evanston and Skokie residents between 9 a.m. and 5
p.m. on Friday, October 12 at the Levy Center (300 Dodge Ave). Flu shots will cost $30
and Pneumonia Vaccines $50. Medicare B %vill be accepted.
Ms. Flowers informed the Committee that the new Community Ombudsman, Debra
Crystal, will be starting 10/8/07. The University of Chicago SSA Intems began their
internships 10/ /07.
Ms. Mullins asked how the Long Term Care 101 event is being promoted. Ms. Flowers
explained that fliers were created and distributed throughout the community. She noted
that it was listed on the City web site, included in the City's and Commission's Email
List serve announcements and was announced in the Roundtable and the Evanston
Review.
Housing
Ms. Friedl said that the group met and discussed the various housing options available
locally. Ms. Flowers introduced the interns to the Housing Committee and assigned them
the responsibility of creating a database on agencies that provide home modifications.
The Citizens Lighthouse Land 'crust purchased a house and is preparing it for new
tenants. The Citizens Lighthouse Land 'Trust members Fran Scidman and Betty Ester
were involved with the acquisition of the property at 2212 Washington. Mr. Weathers
explained that the new tenants will assume the property under a restricted deed and that
the mortgage will be provided through the City of Evanston. The deed requires that the
new owners need to stay in the home for 20-years in order to use the grant money. If
they do not stay for the full terns they will need to pay back the loan at a pro -rated rate.
Once it is sold, the tenants may only retain 3% of any increase in the value of the
property.
Dr. Streitfeld said he had asked at the Housing Committee meeting what proportion of
Evanston homes Wright be considered affordable. Ms. Flowers explained that this is one
of the projects that the SSA Interns will be researching for presentation at the next
committee meeting.
Intergenerational
Ms. Laden was not present to discuss the Intergencrational Committee.
Disabilih, Committee
Ms. Hickman thanked its. Cherco for taking on the Chairmanship ofthc Disability
Committee. )1s. Cherco said that. prior to accepting Chairmanship of the committee she
met with Ms. Flowers. Ms. Friedl and Mr. Terry to get background information on the
previous Disability Committee. She has not vet met with City of Evanston Inclusion
Specialist, Brian Barnes. but plans to.
Ms. Clierco had sonic issues on Which she watlted the Commission's guidance. Ms.
Cherco asked what types of issues the Commission envisions the Committee addressing.
Ms Mullins said she thought the Committee should consider disability issues that overlap
with aging -related concerns. She stated that she had voted against the formation of the
Committee at the last Commission meeting because she was concerned that it might
detract the Commission from its mission and might not be effective. Ms. Mullins would
really like to see the Commission consider issues that might have tangible outcomes. Ms.
Hickman reminded Commission members that she had previously stated that she did not
see the Committee as a permanent part of the Commission but that she felt that it was
necessary to launch it to address some of the issues that keep arising at Commission
meetings. Ms. Cherco said that she intended to focus on identifying the mission, intent.
and constituency of the Committee at the first meeting as well as identifying specific
issues the Committee could address immediately.
Dr. Streitfeld said that Ms. Seidman had made a good suggestion at the last meeting.
when she said that the Commission on Aging Committee on Disability might create
interest in the work the Commission and the Committee are doing. eventually creating the
possibility of stand-alone Commission on Disabilities. lets. Cherco said that she had
intended for the Committee to be inclusive of non -seniors though addressing shared
issues. Ms. Cherco felt that further discussion on that issue should be reserved for the
first meeting of the Committee on Disabilities.
Ms. Hickman asked that any Commission members interested in joining the Committee
contact Ms. Cherco. Nis. Cherco said she was still trying to get info from Mr. Barnes
regarding his availability, in planning the first meeting. Ms. Hickman said that it is
expected that members of the Commission %%ill participate in the Commission's various
Committees.
2008-2009 PROPOSED COMMISSION ON AGING BUDGET
Ms. Flowers supplied copies of the proposed Commission budget. She stated that this is
the preliminary budget request that she as manager of the division had completed and
which was submitted to the City Manager's Office as part of the Health and Human
Services Department Budget. Departments were limited to a 1% increase in budget line
items over last year. Tile proposed budget %vill be submitted to the members of the City
Council by the City Manager by December 31 st; the City Council Budget Hearings will
begin in January. The City Council must approve a City budget no later than February
29.
The first page of the packet is an overview of the overall Commission on Aging budget.
At first glance, it may appear that there will be a $10,000 increase between last year's
appropriation and this year's proposed budget, in actuality this is not the case. This is the
first year division budgets have reflected all health care costs in an attempt to understand
all costs associated with providing City services.
Commission staff is requesting S292.000 for the Subsidized "i :Zxicab Program for FY08-
09, although it is estimated that in this current fiscal year the cost will be just over
$233,000. Due to rising fuel costs, staff is proposing increasing the value of the taxicab
program coupon (to $6.00, from $5.00), absorbing the full cost of the increase in the
existing budget and at no increase in cost to program users. She noted that program users
are low income seniors and persons with disabilities, for who even a S.50 increase can be
difficult. Ms. Flowers stated that program expenditures are approximately $60,000 below
budget. She attributes this to the strict adherence to program income and other eligibility
guidelines and removal from the program of riders that misused the program. It is the
Departments recommendation that those savings be used to cover the cost of an increase
in driver coupon redemption value, instead of passing the increase along to program
users.
Ms. Flowers noted that, as Ms. Yalowitz summarized during her review of the Long
Term Care meeting, there have been some changes to the three grants that help support
the Ombudsman program. The grant that supports the Regional Ombudsman program
dropped from S23,000 to just over $17,000 this year. She explained that the Ombudsman
programs serving Suburban Cook County experienced a reduction of $14,000 in grant
funding. In order to offset the cuts, AgeOptions/Suburban Area Agency on Aging made a
couple of adjustments in program funding: AgeOptions provided an additional $2,000 in
Civil Monetary Penalty Funds and nearly S19,000 in SNAP funding. The Commission
received a $3,000 grant to support staff involvement in the Home Again Program, a
community re -integration program for nursing home residents. In total staff is
anticipating $56,000 in grant funding.
Subsidized Taxicab Program participant contributions are anticipated to stay relatively
stable. In FY06-07 they amounted to over S100,000. Staff budgeted $92,000 this past
year. Staff anticipates some growth in the next year, probably to around $93,380.
Each year each division is asked to describe a particular program initiative in the
Performance Report Section of the budget request. Last year staff highlighted issues
related to isolated seniors and the performance report summarizes the planning and
outreach work performed on that objective. This year the division proposes to evaluate
the community's readiness to provide the policies, programs and services that address the
needs of the increasing aging population.
The Description of Major Activities section outlines descriptions of activities that staff is
involved in as a division as Weil as general projections. Call volume remains high and
anticipated to spike, as we enter a very busy period with Medicare D and Illinois Cares
RX/Circuit Breaker re -enrollment. Staff continue to see receive a high number of
requests to provide in home assessments, linkages with community services and
consultations to other City departments and community agencies on complex situations.
The number of long-term care facilities is projected to decrease temporarily, due to
reduced licensed beds at %lather Pavilion, and the elimination of Evanston I lospital's
transitional care unit. and which was licensed to provide care for 60 patients. These
numbers will increase with completion of the Mather development and Three Crowns
Park.
The Handyman Program, funded through a Community Development Block Grant, has
remained relatively stable, completing 153 jobs in FY 2006-2007. She noted that this is a
very cost-effective program.
Ms. Mullins asked how the Department viewed the Commission's budget in relation to
the number of clients served. Ms. Flowers stated that the number of citizens served
through the division's programs has increased each year, while funding has remained
relatively stable. The part-time Community Ombudsman position is funded through a
state grant. She stated that it is her understanding that the division is viewed as
responsive, noting that a number of program initiatives were established in response to
requests from City staff, elected officials and the community.
Ms. Flowers asked whether there were any comments on the budget. She asked
specifically for comments on the suggested increase on the taxi program. Ms. Yalowitz
said that with rising gas prices it seems the logical thing to do to keep the cab drivers
happy. She felt it is a very important component of the program's effectiveness. Ms.
Cherco asked what the next step would be if staffs recommendation that the City absorb
the increase in the value of the cab coupon was not accepted. Ms. Flowers explained that
the increase could either be split between program users and the City or could be solely
borne by the users. She went on to explain that increase has not yet been presented to the
City Council for approval, but believes that is inevitable.
DISCUSSION OF INITIATIVES TO EVALUATE COMMUNITY READINESS
FOR AN AGING POPULATION
Ms. Flowers provided a packet with information on the assessments conducted by a
number of other communities on their readiness for the anticipated increase in the senior
population. Information included concerns municipalities should consider and a checklist
of indicators to look at related to a community's trend toward aging in place. The area
agency on aging, Age Options, is working with six communities in the Cook County area
to evaluate their aging readiness and to assist these communities with planning. Evanston
is not one of those communities but AgeOptions has expressed willingness to share their
evaluation tools with Commission staff.
Dr. Etkin said that she is working with Age Options on that project and elaborated on the
topic. She explained that the Robert Wood Johnson Foundation is behind the initiative
and has funded major Cities across the nation to start looking at the issues and to plan for
the future. She noted that the Foundation is Iooking at urban as well as suburban areas,
including Atlanta, Boston and Houston. In Illinois the Foundation is evaluating Du Page
County and South West Cook County. The research ranges a lot across many
demographics, economics and other factors. The Foundation is hoping to develop greater
infrastructure and foster greater community resources and programs for older adults. Ms.
Flowers explained that the local target areas are places that have experienced a lot of
growth in their aging population. She said that Evanston had seen a decrease in the senior
population in the last census but that it is anticipated that Evanston will sec growth in the
next census.
Mr. Rakowsky said Boston and Atlanta already have very successful aging in place
programs. Ms. Flowers said that those are some of the models that she has been looking
at. She said that before the start of the meeting she had been going the items on one
checklist and realized that Evanston has a number of the recommended programs and
initiatives in place. Ms. Flowers wants to examine not only what programs are available
in the community but also what various City of Evanston Departments are doing to
prepare. She noted that the evaluation tools recommend looking at infrastructure, police
and fire departments; property standards; planning and zoning; and health and human
services; as well as partnerships with community. Dr. Etkin said that there has been a lot
of discussion in other areas of how best to integrate efforts of the aging network %with
local municipalities. She said that much of her work has focused on social service
agencies and small non -profits, examining how they interact with one another and local
government. She said that the project is working with several municipalities in the
regions she is working with and that there is a lot of potential for disconnect due to that
fact.
Ms. Flowers said she was very interested on what the Commission's thoughts were on the
issue. She asked whether they saw this as an important initiative and requested
recommendations related to specific areas to evaluate, key indicators they felt were
critical; or any questions. Ms Hickman said she has several friends who had previously
looked down on living in Evanston but who have now do►vnsized and relocated here. Ms.
Yalowitz noted that many of the items on the checklist are already provided or being
researched by the Commission and the City. She mentioned that the Commission
currently works with volunteers to shovel snow, transportation is provided through the
taxi program, affordable housing is being looked at through the Housing Committee and
Housing Commission and the City is working on Public Safety and Emergency
Preparedness. She said it seems that Evanston is already addressing many of the issues.
Mr. Rakowsky said that most of what he has read indicates that the baby boomers have
not been saving enough money for their retirement, which makes these issues very
important and that many will not have any option other than aging in place. Dr. Etkin said
providing seminars like Aging Well and Long Term Care 101 are vital to aging in place.
Educating aging adults on this issue is a crucial part of helping them understand the
issues they will be facing to encourage them to plan ahead.
Mr. Rakowsky said these generations of seniors have to work to an older age. Ms.
Yalowitz mentioned that it is often difficult for older adults to find work, due to ageism.
Dr. Etkin said that employer resources are a part of the infrastructure and that there are a
number of resources available to help older adults find employment. the problem is
disseminating that information to them. Ntr. Rakowsky said he assumed we could
anticipate a lot of support on the issue of aging in place. Ms. 13ickman echoed that
sentiment.
Dr. Etkin asked whether other communities did not have the ability to address the issue.
Ms. Flowers said she hears that many communities «•ant to work on the issue but don't
have the staff and other resources necessary to do so. She said some of the communities
on the forefront are able to provide additional services because of budgetary support for
these services. This noted that the City has made a commitment to serving this
population by allocating staff in three departments whose sole job is to serve older
persons. Ms. Hickman said Evanston has more public transportation available than other
suburbs.
CHAIR REPORT
Ms. Hickman spoke about a scam that affected a friend of hers. Her friend had discovered
mail coming to her house that was addressed to other people. She set the mail aside and
thought nothing of it. It turns out that this man, who she did not know, had taken out a
$70,000 mortgage on her house. He was able to do so largely because her house was
paid for and there were no existing liens against it. In talking to others, she found another
friend who may be victim to the same type of scam. She advised her friend to contact Ms.
Jones in the Police Department.
Ms. Hickman received mail claiming to be related to Medicare. It asked the recipient to
mail back a card including her and her spouse's name, address, social security, and date -
of -birth to receive information about Nedicare. The return address on the front was a
processing center and not Medicare. She asked that Commission members spread the
word of the dancers of sharing personal details like date of birth and social security
information with unknown persons or entities.
She spoke of another letter she received that said that her car warranty was about to
expire, although her car is over 10-years old. She volunteers for the police and discussed
this with a police department staff member. She stated that the entity requested that she
supply the model and registration information of her car and hung up when she said she
did not have that information. She was surprised as they knew that she had two vehicles.
At the last meeting there was a reference to the Parks and Recreation Department / Levy
Center Scholarship program. Nis. Hickman has been receiving complaints from people
about the scholarship program guidelines. which are different from both the Subsidized
Taxi Program and the Fire Departments Subsidized Smoke Detector Program. At
$18,000, the Parks and Recreation Scholarship Program has much lower financial
guidelines than the other two. She said that she had attended a meeting to request that
that level be adjusted. She discovered that a lot of seniors are not participating in
programming at the Levy Center, due to costs. It is tics. I-lickman's opinion that there
would be a better balance of seniors participating in the programs, if the scholarship
guidelines were raised for more seniors to receive it. It is her perception that program
participation currently skews toward members under the age of 60. Nis. l lickman will
attend the next Levy board meeting and Cite Council meeting. She said that she would
appreciate the Commission's support and will keep them abreast of the situation.
Ms. Hickman thanks his. Cherco, again, for accepting the Chairmanship of the Disability
Committee. She stated that she wished Jay Terry had been at the meeting so she could
express the Commission's feeling about his retirement. She said it just will not be the
same without him.
STAFF REPORT
Long Term Care Ombudsman
Ms. Flowers said that included in the packet was Mr. Terry's letter advising the
Commission of his retirement in January. He was unable to make this meeting but plans
to attend the December meeting. She noted that there are a number of Department heads
and other staff taking early retirement. The City Manager's Office will be meeting with
the three Health and Human Service Department division managers to discuss plans for
the future. She will keep people informed on those developments.
Ms. Flowers announced that the University of Chicago SSA Graduate Interns began their
internship on 1012/07. The Community Ombudsman is starting on 10/8/07. Debi Crystal
had been a social worker for the King Home, and also worked for the Counsel for Jewish
Elderly.
Ms. Flowers discussed the Ombudsman funding and said state and federal funding has
remained flat, resulted in reduced funding to a number of the regional programs. Some
programs have eliminated staff or reduced staff hours, as a result of the budget. The
Statewide Ombudsman Program is assessing what program changes will be necessary
due to the flat funding. Fortunately, a large portion of our budget is City money so the
state cut backs will not have as profound an impact on Evanston's Ombudsman Program.
The Director of the Department of Aging encouraged the Illinois Association of Long
Term Care Ombudsmen to meet with the Governor's Office of Management and Budget
to advocate for additional funding, as well as education this office and others about the
impact of the fiat funding.
A Flu Clinic is being held at Levy Center this Friday, October 12 between 9 a.m. to 5
p.m. The clinic is being administered by Maxim Healthcare. The clinic will be open to
residents of Evanston as well as surrounding communities. The flu shots cost $30 and the
pneumonia vaccine S50. Maxim will accept Medicare Part B. We will also be scheduling
flu snots for the four senior housing buildings but those dates are not yet solidified.
The state of Illinois passed a Clean -Air Ordinance. That ordinance limits smoking to
individual's rooms and not to private smoking day rooms, which violates Life Safety
Code. Ms. Flowers spoke to the Illinois Department of Public Health to discuss how this
department interprets the legislation and plans to enforce it. As the state law does not
allow municipalities to pass ordinances that are weaker than the state law, Evanston's
ordinance will include the saute language as the State. limiting facility resident smoking
to private bedrooms. She noted that this is a violation of the life Safety Code. A
representative of the Illinois Department of Public Health has stated that they do not plan
to cite facilities for allowing residents to continue to use existing smoking rooms.
The Commission is co -hosting an enrollment event, with Congresswoman Schakowsky
on Monday, November 19 from I p.m. to 5 p.m. Interested persons will be able to
resister for assistance with Medicare D, Illinois Cares RX, and extra help enrollment as
well as hear the Congresswoman speak about recent changes to the program. Staff from
the Commission on Aging, Evanston Skokie Valley, the bevy Center, AgeOptions/Area
Agency on Aging, Jan Schakowsky's Office and volunteers will be assisting with those
applications. Nis. Flowers will forward the flyer to the Commission when it becomes
available.
Senior Police Liaison
Ms. Jones spoke about the victim of the mortgage scam that Ms, Hickman mentioned
earlier. She said the case in question is currently under investigation. The senior came to
her with the mail she received addressed to the borrower. That same day, IN Is. Jones was
able to tall to people at the Cook County Recorder of Deeds, the Assessors Office as well
as get police report filed to initiate the investigation. Because this is an open case, Ms.
Jones was unable to share any further information.
Ms. Jones provided an example of a worst case scenario on mortgage fraud. An older
couple who had lived in their home for many years started getting mail for a third party.
Thinking nothing more of it they set those letters aside. By the time the case the couple
case manager asked about the letters and Ms. Jones was called, it was too late to reverse
the mortgage fraud that had been perpetrated against their home. The couple
subsequently lost their home. If mail arrives at your address and it is not addressed to
you, check it out. That is the biggest defense one has. Especially watch for welcome to
the neighborhood mailings sent to a third party at your address. Ms. Jones said that there
are also possible errors that can occur such as data entry problems made by the county in
recording deeds or mortgage brokers in entering mortgage info and payments. You can
access your own records, using; the property id number provided on all properties by
HUD, through the County Assessors Office 1 Recorder of Deeds on-line and see the
history of your property. Ms. Jones said that when they called the Assessors Office and
Recorder of Deeds people, they were very responsive and upfront. In both cases those
entities proceeded with their own investigations.
Within the past couple of years, the City of Chicago was able to infiltrate a large
mortgage fraud ring. A large group of people were helping each other to steal people's
identities and credit to get mortgages. Title insurem private lenders and phony lenders
have been involved. Ms. Jones said that there are many lending; institutions that do not
follow best ethical practices and secure protocol. Fake ids are easy to conic by and there
have been instances of spouses performing deed transfers with the aid of an outside party
presenting false identification. The rules that govern these types of issues are being;
stiffened to address both preventing; future occurrences and in the ability to go after
offenders.
Ms. Flowers responded to a question posed by Dr. Streittield about these types of
mortgage fraud. She said that depending; on where one is in the process, there are
attorneys and organizations that can help and even sometimes reverse the problems of
mortgage fraud. She said that it is very critical that people pursue these matters
aggressively through the law to help themselves and assure that the same criminals due
not perpetrate similar crimes on others. Ms. Jones said that the speed at which things
happen is often an enabling factor for fraud, and that the facts the mortgages are sold
between entities so often and quickly, has greatly increased the number of these types of
scams.
There have been a number of changes at Primm Tower. Visitors are now being asked to
present ids when they enter the building. Though it may be a minor inconvenience for
visitors this really is a case of the greater food for the greater number. She said the police
have had to make arrests of chronic offenders allowing un-welcomed people to stay with
them. Those visitors cause problems within the rest of the building. She said that
residents have been trained on ways to safely and confidentially report things to the
police and have been cooperating in making their home a safe place. There are people
living in senior buildings that have knowingly harbored people who are dangerous to the
greater good of the building. She gave an example of a man who had a sex offender
living in his apartment. After a Iong legal battle they were able to evict the person from
the building. She said that it is shame to see anyone lose living space but the greater
good is more important than one individual. She said that most building will permit a
family member to stay to look after their loved one during a Iong recovery and act as care
giver but there are specific guidelines for management regarding who may stay and for
how long. She said that it took over a year before the eviction was completed for the
person who was harboring the sex offender.
Additionally, the police have instituted a number of special watches with extra patrols
and targeting the surrounding neighborhood to assure there is no drug trafficking taking
place in front of the building. A lot of proactive education is being provided to people
within the building and his. Jones contributes to the building newsletter to give safety
tips and strategies. The Commission wrote a letter of support to HUD for increased
building security. A Primm staff member has enrolled in the current class of the Evanston
Citizen Police Academy.
Ms. Jones provided copies of info on several scams and copies of scam letters such as the
warranty letter scam mentioned by Ms. Hickman. She said that scanners had enabled
people to make realistic looking counterfeit money. Uniball Company has created an ink
that will not wash, and therefore disables people from running check washing scams with
checks written using such a pen.
Ms. Jones mentioned that anyone can purchase an ATM. These machines provide the
owner with information on accounts. She said make certain that an ATM you use is
attached to a reputable bank. Iiandheld scanners that read anything are available to
anyone. People taking payment in retail operations and restaurants can scan your card and
access your credit card accounts. Social Security numbers can also be accessed by using
"preferred retail cards". If your preferred card goes missing it is probably a good idea to
contact the credit bureau.
Laws have been enacted to protect consumers. ID theft charges can be filed in your local
jurisdiction against perpetrators using your identity falsely anywhere internationally. Mr.
Rakowsky had heard that people need to re -register for the do not call list. Ms. Jones
confirmed that people do need to register for that program from time to time, though they
are working to make registration permanent.
Dr. Etkin asked whether the instances of "«ilding", where groups of youths are accosting
people, taking cell phones and personal items seemed to be targeting seniors. Ms. Jones
said there doesn't seem to be a trend amongst those attacks in terms of age or gender.
Police are concentrating their presence downtown to end those attacks.
Ms. Tarr asked whether she makes routine visits to the building. his. Jones explained that
there are a couple officers, including herself, who make regular visits to the facility. She
said that there is a misconception that there will be retribution if they lodge a complaint
against another resident, though they want safety. Ms. Jones said that the problem people
are the only ones that will act in retribution and that it is why it is important to get the
criminal element out, which is why people need to inform the police about suspicious
behavior. Additionally, the police have worked very hard to make certain that reporting a
crime does not mean that one will receive public exposure. She said the phone is the
easiest way to report issues discretely. One does not even need to identify themselves.
Ms. Tarr asked whether the City conducts background checks on new tenants. Ms. Jones
said each building has its own practices regarding criminal background checks on
tentative tenants and staff. She strongly suggests thorough background checks. However,
she said that one should not be isolated because they have a blemish on their record from
the past. She said each building has criteria for dealing with problems that appear on
those reports. Ms. Flowers commented that buildings that have licensed components,
those facilities are required to check on all staff. The law used to only require them to
check on direct care givers, but has changed to encompass all staff.
Ms. Hickman advised COA members to partake in the citizen police academy. She said
it is very informative and that one can learn a great deal about hoe the City operates
through the program. Anyone who lives or works in Evanston can register at no cost for
the 12-week seminar; the next session begins the first Thursday in March. Call the police
department to register.
OLD BUSINESS
Ms. Friedl asked what was happening regarding the research into the expansion of the
taxi program and hopes to incentivize accessible vehicles. Ms. Flowers said that is a
funding issue and the research materials are being presented to the taxi cab advisory
board. She said that Chicago heavily funds their program. She asked that the issue be
placed on the next Commission meetings agenda. She said that there is interest in doing
it but a lot to consider.
NEW BUSINESS
Ms. Yalowitz was recently in Alexandria, VA. She had not gotten the opportunity she
hoped to find to discuss with a couple of people at a party that were involved in a
program that is being run in Holland Hills, which emulates the Beacon Hill model for
aging in place. Her Brother-in-law wandered whether the community was wealthy
enough to orchestrate such a program.
Ms. Yalowitz said that she had received a letter from Presbyterian Homes inviting
residents to share their space, in the event of another storm with power outages. Ms.
Flowers said that there are plans to meet with all local facilities to brainstorm plans for
dealing with future emergencies.
Dr. Streitfield said that he has had a digital -tremor for several years, which has affected
his signature. He was able to speak to his bank about using a specific mark, instead of his
usual signature, after a couple places questions his signature. He told the COA to let
loved ones facing a similar problem to know of the possibility of establishing an
arrangement with their financial institution.
Ms. Flowers mentioned that Ms. Janes was recently honored with an Award from the
Attorney General, recognizing her as an outstanding elderly service officer.
ADJOURMMENT
The meeting adjourned at 1 I:45
Respectfully submitted by Casey Solomon
EVANSTON COMMISSION ON AGING
Minutes of the November 3, 2007 Meeting
Members Present: Joan Hickman (Chair), Carol Mullins (Vice Chair), Mary Friedl
(Secretary), Susan Cherco, Jacquelin Cody, Martin Egelston, Caryn Etkin, Blair Laden,
Fred Rakowsky, Frank Streitfeld, Louis Weathers, Nancy Yalowitz
Guests: Pam Thomas (Evanston/Skokie Vallee Senior Services), Roy Whitlik, Bob
Costikyan
Staff: Nancy Flowers, Amanda Jones, Casey Solomon
APPROVAL OF MINUTES
Approval of the minutes was deferred to the December meeting.
INTRODUCTIONS
Pam Thomas is the Director of Evanston/Skokie Valley Senior Services. Roy Whitlik is
a retired reporter representing Blue Cross Blue Shield Publications. Bob Costikyan is a
senior who has lived in Evanston since 1968 and has an interest in aging issues.
COMMITTEE REPORTS
Long Term Care
Ms. Yalowitz summarized the 10/10/07 meeting of the Long Term Care Committee.
Discussion included final plans for the Long Term Care 101 session. The program was
held at the Evanston Public Library on October 16'h and was taped by Evanston
Community Media/channel 16. Three speakers presented: Nancy Flowers, Ombudsman,
spoke about community resources, housing and long term care options, what to consider
in selecting care options, strategies for effective advocacy and the Ombudsman Program.
Brian Gordon, MAGA Long Term Care Insurance, discussed the benefits of long term
care insurance policies, what they cover. the costs and what to took for in purchasing a
policy. Eric Parker, an attorney with Stotis and Baird, spoke about advance directives.
The Committee has begun planning for its next project. One possible topic includes
memory loss and dementia. Dr. Etkin said that she works with the Rush University
Medical Center Alzheimer's Disease Center and offered to assist with securing a speaker
on the topic of memory loss.
Ms Yalowitz said the Committee also discussed the possibility of sponsoring training on
bathing issues that arise to nursing homes. She noted that nursing home residents,
particularly those with dementia, may be resistant to bathing. 'Facility staff may feel
compelled to bathe residents, at times against their wishes, due to state regulations. Ms.
Flowers described the DVD, BATHING WITHOUT A BATTLE, which includes
alternative approaches to bathing.
Minutes submitted ----approved
Ms. Flowers summarized the changes in state law related to the Smoke Free Illinois Act.
Nothing in the law will compel facilities to allow smoking, but facilities will be able to
allow residents to continue to use existing smoking areas. The members of the City
Council voted to allow Evanston long term care facilities to continue to allow residents to
smoke in designated areas. Ms. Flowers noted that she is working with a group of family
members from the Presbyterian Homes' Foster Pavilion to establish a family council.
Committee member Rita Shenin described her involvement with Linkages, a program of
the Council for Jewish Elderly, which helps parents of disabled adults plan for their
children's future.
Ms. Flowers also advised the committee that a part-time Community Ombudsman, Debi
Crystal, and two University of Chicago School of Social Service Administration interns,
Lindsey Brashler and Erica Chedid, had started in the Commission on Aging offices. The
next meeting of the Long Term Care Committee on is November 14a' at 7 p.m., in room
2403.
Ms. Hickman said she had neglected to welcome the new Commission members and
wanted to do so. She asked the new members to introduce themselves and explain their
reasons for joining. Jacqueline Cody said she is a senior and a resident of Jacob Blake
Manor. She expressed interest in learning more about the activities of the Commission
and the City on behalf of seniors and hopes to offer possible solutions on what she sees as
problem areas. Martin Egelston said he has lived in northwest Evanston since 1968. He
has recently retired from a variety of business and teaching positions. He has volunteered
and helped rehab homes and both he and his wife have assisted older neighbors in need of
assistance. He also volunteers at Northwestern, helping athletes develop their study and
writing skills. He looks forward to doing what he can with the Commission. Ms. Flowers
%ill be setting up an orientation for both new members.
Housing
The Housing Committee is scheduled to meet 4 p.m. Thursday, November 15 in room
2402.
Intergcnerational
Ms. Laden visited Dance Center Evanston's open studio, as part of Evanston Arts Week.
She stated that the Center's director. 13ca Rashid. discussed her interest in developing an
intergencrational dance program, involving people of all ages and abilities. There will be
eight rehearsals and the performance will he on Presidents' Day. interested persons can
contact Dance Center Fvatfston or the Levy Center for more information.
Ms. I lickman encouraged new members to join one ofthe committers of the
Commission.
Disability Committee
Ms. Cherco said the Committee met on October 26 h. Future meetings will be scheduled
for the first Wednesday of each month, at 9:30 a.m. She encouraged Commission
2
Minutes submitted —approved
members to join the committee. The City's Inclusion Specialist, Brian Barnes, will
provide staff support for the committee.
Committee members agreed upon a mission of providing education and advocacy for
disabled individuals and their families, with particular focus on areas where aging and
disability community concerns overlap. Some of the major crossover concerns identified
included accessibility, housing and transportation. There was also some discussion on
employment.
The next step is to recruit committee members. The committee wants to be inclusive and
hopes to attract persons with disabilities, their families, and people who work with them,
as well as seniors. Ms. Fried] is drafting something for the local papers to recruit
members. Mr. Barnes provided suggestions of people to contact. Additionally, notice was
included in The City of Evanston Highlights publication, on the City's web site and in the
City's weekly Eblast.
Ms. Cherco said that the Newman Foundation, which works with persons with
developmental disabilities, in conjunction with Northeast and Northwest Senior Regional
Centers, is convening a discussion on issues affecting both aging and disabled persons on
November 14, from 9 a.m. to I I a.m.
Dr. Streitfeld expressed his concern that the September Commission meeting minutes
contained a reference stating that the Disability Committee %vas only a temporary
committee. Ms. Hickman stated that while she had indicated at one point that the
committee might be a temporary committee of the Commission, the temporary clause
was not part of the adopted motion.
CHAIR REPORT
Ms Hickman spoke about a contest sponsored by the League of Women Voters entitled
YOUR RIGHTS, YOUR REASONS. The League is inviting community members to
participate as judges for this U.S. Constitution themed multimedia -essay contest for
District 65 71h graders. The judging is scheduled to take place sometime between
November 12 and 30, with awards being presented to District 65 7'h graders December 1.
Ms. Hickman hopes that some Commission members will participate. Interested parties
can contact the League of Women Voters with any questions.
STAFF REPORT
Long Term Care Ombudsman
Ms. Flowers stated that January 4, 2008 will be Jay Terry's last day as Director of Health
& Human Services. Community and Family Wellness Division Chief Evonda Thomas
has been appointed interim Director.
Ms. Flowers stated that a Flu Clinic to be held at the Levy Center on November 30`h from
l 1 a.m. to 4 p.m. Flu shots will cost $25, but Medicare Part B will be accepted.
Minutes submitted —approved
A Medicare D prescription Drug Program enrollment event ►+ill be held on November
I SP at the Levy Senior Center. Congresswoman .Ian Schakowsky and her staff will speak
about the program. Eligible individuals %ill have the opportunity to change Medicare D
prescription drug plans or enroll in a drug plan for the first time. In addition individuals
will be able to enroll in Illinois Cares R.X and Social Security Extra Help, with the
assistance of Commission on Aging, Levy Senior Center, Evanston/ Skokie Valley
Senior Services and Age Options staff and volunteers. The Commission has secured the
assistance of a volunteer trained by AgeOptions. the area agency on aging, who vill be
available to assist with enrollment in our offices one day a week from mid -November
through late December. Eligible persons are encouraged to enroll before the end of
December to avoid lapses in coverage. Last year, a number of local seniors were dis-
c rolled from the program as a result of late receipt of their applications.
Ms. Flowers provided copies of a booklet titled FUNDING AND SERVICE
RECOMMENDATIONS FOR TRANSiTIONING OLDER ADULTS: AN
EXAMINATION OF ILLINOIS' MONEY MANAGEMENT PARTICIPANTS. This
publication describes the Money Follows the Person Program that has been offered in
other states and that will be offered in Illinois as well. It also describes Illinois'
movement toward community reintegration of nursing home residents.
Ms. Flowers stated that the Elder Self Neglect Steering Committee of the Department on
Aging is in the process of developing assessment tools and protocols to respond to elder
self neglect in the community. Ms. Flowers, who is on the committee, described one tool
that has been modified from one used in Texas. Commission members provided
feedback on several areas that the Committee might want to include in its tool.
Ms. Flowers stated that program staff has recently been working with the staff of several
Evanston facilities on injury prevention and abuse reporting. In addition to investigating
resident injuries, program staff provided in-service training to facility staff' related to
resident rights and abuse reporting and prevention. Investigations included a review of
staff training and policies related to abuse reporting. Ms. Flowers described the
Ombudsman program role in complaint investigations and the role of the Illinois
Department of Public Health. She noted that while the City and State license Evanston
nursing homes, the Illinois Department of Public Health regulates compliance with
nursing home regulations. Ms. Flowers stated that an Evanston facility was recently
given a conditional license and an A violation following the suicide of a resident. City
staff is working with 1DPI-I to monitor facility assessment of suicide risk and resident
supervision.
Ms. Mullins said, regarding the self -neglect assessment tool, she felt that the clinician's
ability to effectively use the tool might be directly related to the amount of experience the
case worker has with such situations.
Ms. Friedl requested that Ms. Flowers discuss the Subsidized Taxicab Program and
options for increasing access to riders that are wheel chair dependent at the December
meeting of the Commission.
4
Minutes submitted --approved
Ms. Flower reminded the Commission that the December I' meeting will include the
annual cookie exchange. Ms. Hickman requested that members bring enough home made
or bakery made cookies to share with members and guests.
Senior Prevention Specialist
Ms. Jones stated that some changes have been made to legislation regarding mortgage
practices. She stated that some of the previously existing laws had been discriminatory
and required pre -approval of certain groups of borrowers based on the neighborhoods in
which they lived. The new legislation includes counseling requirements and puts more of
a burden on the lender. She stated that the lack of understanding of all costs associated
with purchasing a home is believed to be one of the more significant contributing factors
to the pandemic of foreclosures.
Ms. Jones discussed the privacy policies available from service providers. She
encouraged consumers to take the time to call and research which contact lists they can
opt out of. Ms. Jones noted that responding to marketing company cards received in the
mail can serve as a form of consent, allowing these companies to market their products to
the consumer, even if the person is on the do -not -call- directory.
Ms. Jones noted that she has received reports of private gas suppliers, not affiliated with
NICOR, contacting Evanston residents, reporting that they are with "the gas company".
She advised people to be careful and make an educated decision when taking advantage
of deregulated providers.
Ms. Hickman described a situation in which a member of the Foster Club ]tad received
what appeared to be a check from Walmart. The individual took the check to the bank to
deposit it. The bank recommended that she take the check to Walmart. Walmart
informed her that the check was phony. Ms. Jones said that this is an example of the
phone check scams she has mentioned at previous meetings. if one deposits one of those
checks, which is later discovered to by fake, that person is liable for those funds they may
have spent down and any relevant overdraft charges. :"additionally, the check issuer will
receive the cancelled check with your account information.
Mr. Egelston described a neighbor who had contacted a contractor to make some minor
home repairs. He noted that the contractor's estimate was substantially higher than the
cost of the needed repairs. Nlr. Egelston was able to replace existing boards with pre-
treated ones and eiiminate the problem for a fraction of what the contractor planned to
charge the homeowner. 1 le expressed his opinion that the contractor was trying to take
advantage of his senior neighbor. 1 le asked were these types of issues can be reported
and how seniors can avoid being taken advantage of_ Ms. I -lowers described several
programs that can assist seniors with minor home repairs, including the Commission's
Handyman Program, She also said that individuals can contact Property Standards for
the names of licensed contractors. If individuals have not been able to resolve their
concern with the company, they can contact the Attorney General's Office. Ms. Jones
said that a police report should also be filed. She said in some instances it is a matter of
Minutes submitted ---approved
an employee, and not the firm taking advantage of the person. Ms. Jones said that she
has been posting reports on the police website to keep the community informed.
The next session of the Citizen Police Academy is scheduled to begin the first Thursday
in March. The Academy runs for tivelve-weeks on Thursday evenings for 2-hours each
week. The training includes a police ride -along and a session in the communication
center. The course is free to anyone who lives, works or goes to school in Evanston.
Contact his. Jones, if interested. Ms. Hickman expressed her strong support for the
program and said participants can share the knowledge gained through the program with
other seniors.
OLD BUSINESS
Ms. Thomas said that the City is going to be doing a lot of alley paving. People residing
on homes adjacent to an alley being paved have been notified of their portion of the cost
of the alley repaving. fits. Flowers and Ms. Thomas noted that some of these individuals
may be eligible for financial assistance through the Community Development Block
Grant. ESVSS is working with City staff to reach out to affected residents. Commission
members discussed the noise and potential disruption of the repaving and options for
respite available to affected seniors.
Ms. Yalowitz noted that hearing aids are listed as one of the medical devices not covered
by Medicare. She asked whether there was any assistance available in acquiring one. Ms.
Flowers stated that the Chicago Hearing Society has a program that provides refurbished,
hearing aids to eligible individuals. The senior might be able to get an apparatus with no
cost besides that of the cost of making the ear mold. Nis. Thomas said that ESVSS
sometimes can assist with this purchase as well. through the Flexible Senior Spending
program. There are no funds available at this time but the agency is expecting more. Dr.
Strictleld said theatres often lend hearing devices while one is watching a film in their
theater. Interested persons may need to give some type of identification card as a deposit,
which will be returned when they return the device.
NEW BUSINESS
Ms. Hickman said she had received a call from two individuals who are interested in
speaking to the Commission about the needs of middle income Evanston seniors who are
not income eligible for State or local programs and do not have the resources to cover
long term care costs. lets. Hickman has invited the group to speak about those issues at
the December meeting.
Ms. Cody briefly discussed her participation in a program at the Council for Jewish
Elderly.
ADJOURMMENT
The meeting adjourned at 11:34 a.m.
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Minutes submitted —approved
Respectfully submitted by Casey Solomon
7
EVANSTON CONIMISSION ON AGING
Minutes of the December 1, 2007 Meeting
Members Present: Joan Hickman (Chair), Mary Friedl (Secretary), Nancy Yalowitz,
Frank Streitfeld, Gloria Bernard, Susan Cherco, Louis Weathers, Fred Rakowsky, Caryn
Etkin, Jacquelin Cody, Martin Egelston. Blair Laden,
Members Absent: Carol Mullins (Vice Chair)
Guests: Pam Thomas (Evanston/Skokie Valley Senior Services), Karen Braun
Staff: Nancy Flowers, Jay Terry, Amanda Jones, Casey Salomon
APPROVAL OF MINUTES
The October and November minutes were approved without correction.
COMMITTEE REPORTS
Long Term Care
Ms. Yalowitz stated that the Long Term Care Committee met November 14`h. Ms.
Flowers was returning from an Ombudsman meeting in Springfield and unable to make
the meeting. The group debriefed on the Long Term Care 101 seminar held at the
Library. Committee members discussed the need to do additional outreach and
promotion for future events.
Committee members discussed an article that Ms. Yalowitz had brought in regarding
Senior Group Homes or Congregate Living, where groups of seniors live and purchase
services collectively. The article discussed homes in Massachusetts but also noted that
this is a type of living arrangement that is becoming more common across the nation.
The Committee brainstormed ideas for their next project. Members talked about the
possibility of publishing an orientation manual for new nursing home residents. They
discussed having a film festival featuring films on issues faced by aging adults. Film
options discussed included: The Notehook, Two Weeks; and :livav From fifer. Other
possible options included an interactive forum on memory. The committee also discussed
hosting a Caregiver Forum. where family members, and nurses and nursing
assistants/paid caregivers can meet and share their care giving experiences.
Karen Braun spoke briefly about the League of «'oman Voters and City of Evanston
Boards and Commissions review, which is being done as part of Goal 9A of the City's
Strategic Plan. She said that the Commission on Aging acts as an advisory group to City
staff and the City Council . She said she would like to sec the Commission become more
of a united body.
The Long Term Care Committee will meet Wednesday, December 12'h at 7 p.m. in room
2402.
Minutes Submitted —approved
Commission members discussed congregate group homes for seniors and asked if there
were any in Evanston at this time. Mr. Terry and Ms. Flowers stated that there are not.
Mr. Terry and Ms. Flo«•ers discussed group home registration requirements and how they
differ from nursing homes. They noted that existing group homes are registered and
monitored by the City's Health and Human Services Department. Ms. Cherco said that
Beacon Hill type communities are developing in the Lincoln Park and Lakeview Chicago
neighborhoods. She said that those groups are using the Beacon Hill manual to develop
their community. Ms. Hickman said that two Evanston women, interested in developing
a similar model in Evanston, were scheduled to present to the Commission today but
decided to postpone their presentation until they had investigated the model more
thoroughly.
Disability Committee
Ms. Cherco reported that the Disability Committee met on November 7'h. The Committee
reconsidered their meeting schedule and decided to meet on the second Wednesday each
month at I I A.M. in the Civic Center. They are in the process of recruiting new
members. A request for interested parties to contact the Commission on Aging office was
included in Highlights as well as in a City of Evanston Email broadcast. Ms Friedl is
drafting a notice for the Roundtable and Review to solicit members. Committee
members revisited the mission and decided that it should be broadened to include issues
which do not overlap the aging and disability communities. Committee members felt that
younger people with disabilities might not be interested in committee membership if the
focus is limited to aging related issues. Dr Streitfeld stated that he planned to attend a
meeting in Chicago relating to aging and disability issues. The Committee hopes to spend
the next meeting discussing appropriate projects to pursue.
Housing
Ms. Fried] reported that the Housing Committee met on November 15'h. Committee
members discussed the need to develop affordable and accessible housing for persons of
all ages, and discussed current housing options available to Evanston residents.
Committee members plan to review housing plans for other communities, to identify
effective strategies for expanding housing options. Committee members also discussed
the issue of senior debt and the impact on a senior's ability to remain in his/her home.
Committee members discussed the possibility of developing a resource guide on this
topic. The next meeting is scheduled for January 3 d at 4:00 p.m.
Intergenerational
Ms. Laden said that she had recently discovered that one of her students is a documentary
filmmaker working on a project on the subject of affordable housing in the Chicago area.
She plans to speak to her further and hopes to report to the Commission on the status of
the film and any pertinent information the director could provide on this critical issue.
Ms. Laden said she had met with Mr. Ogg. fir. Ogg had received the mock-up
promotional flyer for Northwestern's Senior Prom. Both Ms. Laden and Mr. Ogg
recommend that the flier to include information on the evening's attractions: music by the
Minutes Submitted —approved
Senior Stompers, food, a raffle and other entertainment. They also want to make it clearer
that the dance is for older adults and not college seniors, to attract more senior
participation. The intergenerational gala is scheduled from 2 p.m. -5 p.m. Saturday,
January 26, 2008 at the Lewis Room Northwestern's Norris University Center.
Commission members who had attended the event in the past and said the University
does a very nice job organizing the event. The IntergenerationaI Committee is promoting
the event to the seniors in the community, and the University is promoting the event to
students. Ms. Hickman said she hoped that all Commission Members would attend the
event. She said the Commission had sponsored the event in order to assure that more
seniors were aware that it was meant for them and to encourage greater attendance from
aging adults. She said it is a very nice affair and that she thought it was a great
opportunity for seniors to dress formally. Ms. Hickman asked that interested parties
contact Ms. Laden if they would like to help promote the event to seniors in the
community.
SUBSIDIZED TAXI PROGRAM: ACCESSIBILITY FOR PERSONS NVITH
DISABILITIES
Ms. Flowers summarized the research conducted earlier this year on subsidized
transportation programs throughout the region and country that use lift equipped vehicles
to transport individuals that are wheel chair dependent. She stated that Evanston's
Subsidized Taxi Program is available to seniors, aged 60 or better, or persons with
disabilities under the age of 60, who have annual incomes of 530,000 or less. Eligible
persons can enroll through the Commission offices and receive an identification card.
The Subsidized Taxi Program ID card enables them to purchase cab vouchers for 52.50.
Each voucher is valid for a one way cab ride within the City of Evanston. All four major
cab companies accept the vouchers. Program participants are required to pay an
additional dollar to take a passenger along with them. Local drivers are required to
participate in training around sensitivity issues relating to seniors and people with
disabilities. Due to liability issues, drivers are not permitted to physically assist
passengers in and out of their vehicles. The local cab companies neither do nor operate
lift -equipped vehicles in Evanston, which makes transportation difficult for residents who
are wheel chair dependent.
The Commission receives calls on a regular basis requesting information on
transportation options for persons that are wheel chair dependent. Ms. Friedl and others
have advocated for the expansion of the program to include lift equipped vehicles. In an
effort to evaluate our program and to assess what other communities are doing to address
this need, Ms. Flowers and her 2006-7 graduate students reviewed cab programs across
the nation. They reported how various communities are addressing the needs of
affordable and accessible transportation of seniors and people with disabilities. They
found that Evanston's program is one of the most responsive programs, in terms of both
cost and the fact that it is available 24 hours a day, 7 days a week. Some communities,
such as Chicago, mandate that cab companies Iicensed by the City operate lift equipped
taxicabs. Chicago operates their program through Flash Cab, which is owned by the
same company that operates 303 and Magic Cabs. Chicago mandates a certain ratio of
3
Minutes Subrni"ed —approved
accessible vehicles to regular fleet, as do some other communities. Chicago has one
central dispatch that serves all of the cab companies participating in the program. The
results of the study were shared with the Commission as well as with Mr. Terry and
Kevin Lookis, staff to the Taxi Cab Advisory Board. Ms. Flowers asked what direction
the Commission on Aging would like to take on the accessible vehicle issue. Ms.
Hickman suggested that the Disabilities Committee discuss the issue at their next meeting
and then report back to the Commission.
Ms. Friedl spoke of her personal transportation experiences. She said that, when the lift
on her van broke down, she was almost totally homebound due to the lack of effective
transportation alternatives available. She discussed her experience using the Pace ADA
Program. Registration is a lengthy process and requires the applicant to travel to PACE's
Chicago offices for an interview. She expressed her opinion that the program is less than
responsive. Users are required to call more than 24-hours in advance to arrange for a ride;
often users are required to call as early as 5 A.M. the day prior to their appointment to
reserve a ride. Even when a user calls at 5 a.m. the day before, there is no guarantee they
will arrive in time for their appointment. Ms. Hickman agreed that it seems like the
supply does not meet the demand for the PACE ADA Program. Some individuals use
Medicars to get to their medical appointments or dialysis treatments, but those vehicles
are far from economical and not useful for individuals who have no income besides their
Social Security Disability Income. Ms. Cherco stated that the accessible vehicle concern
might be a good issue for the Committee on Disabilities to consider.
Dr. Streitfeld thought it would be commendable for Evanston to have several accessible
cabs. He felt that the City should develop some type of guidelines subject to the need. He
said that it may be a good idea to note how often these types of calls come into the
Commission on Aging offices.
Mr. Rakowsky asked whether the City had spoken to the cab companies about the issue
and if Evanston has any authority to make companies provide accessible vehicles. Mr.
Terry said he has argued that the City has had some exposure to the Americans with
Disabilities Act (ADA). He said that the City uses tax dollars to support the taxi program,
and that persons confined to a wheel chair who are othenvise eligible are not able to
make use of this program. He expressed his opinion that this may be a violation of the
ADA. Mr. Terry stated that not everyone sees it that way but this is something to keep in
mind in the future. He recommended that the Commission partner with the Taxicab
Advisory Board on this issue. There is a prevailing notion that each municipality has cab
companies and issues medallions locally. He said that there are a handful of large
companies who run most of the cab companies in northern Cook County, and that the
City needs to look at who they are regulating when mandating provisions. Often time cab
companies run a small office with a telephone that is being fon-varded to a central switch
board somewhere else. He noted that Evanston does not have the same leverage with cab
companies as the City of Chicago. Ms. Hickman said that she thought the insurance costs
associated with operating accessible vehicles might be one of the factors deterring cab
companies from purchasing them. Ms. Flowers said that this is one of the reasons she is
talking with the City Collector's Office about ways to encourage through incentives the
4
Minutes Submitted —approved
purchase of accessible vehicles, something other communities have implemented. Ms.
Flowers noted that these rides take longer to service as drivers need to allow longer time
for passengers to enter and exit the vehicle. which also means longer wait times for other
individuals who require those cars. All of these factors mean higher operating costs for
cab companies though they may not charge any more for those rides. Ms. Hickman
recommended that the conversation should be continued at the next Disabilities
Committee meeting, with follow-up conversation at a future Commission meeting.
CHAIR REPORT
Ms. Hickman said that former Commission member Fran Seidman had served as the
liaison to the Levy Center Advisory Board. She asked whether anyone would be
interested in acting as the liaison to that board, which would require attending their
meetings at 9 A.M. the first Monday of each month. Ms. Cody said that she would be
willing to take on that role.
Ms. Hickman spoke about Northwestern's Senior from. She said that this year's theme is
F1y Me to the Aloon. She said that one of bene[its of partnering is to increase the
Community's awareness of the Commission on Aging. She asked members to state what
they do to actively promote the Commission. Ms. Laden said she tells her students that
she is on the Commission and to let her know if they have any ideas or concerns
regarding aging adults in Evanston. She said this is how she learned about the
documentary her student is making about the issue of affordable housing. She also
includes her membership on her resume. Nis. Yalowitz said that her employer, Evanston
Northwestern Healthcare, had included her membership information in their employee
newsletter. She said that whenever a relevant issue arises, she refers people to the
Commission. Ms. Bernard said she talks about the COA with her church group and is
always trying to recruit individuals who might be interested in attending meetings or
joining the Commission as a member. Dr. Streitfeld said that he is a member of several
groups and updates members on the Commission and includes the membership on his
resume. Mr. Egelston offered to write a piece for Blue Cross/ Blue Shield (BC/BS) of
Illinois' Newsletter to promote the Commission. Ms. Hickman told Mr. Egelston that a
reporter from BC/BS had attended the October meeting with the intent of writing an
article on the COA. Mr. Terry recalled the days when members were issued name tags
that were to be worn whenever they attended a City Counsel or other board and
commission meetings, so that other people knew that the represented the Commission.
Ms. Cody said she always shares info on the Commission with her community and
encourages others to attend Commission meetings.
Most Smoke Detectors emit a noise that is out of range for those suffering from some
form of hearing loss. Ms. Hickman reminded that Smoke Detectors are available free of
charge to members of the community, who are hard of hearing and meet income
guidelines. The guidelines are that one must have an income below S41,000. Interested
individuals can contact Bob Nelson at the Evanston Fire Department. Ms. Jones said the
applications are also available through the City website, from Chris Ferraro at Levy
5
Minutes Submitted —approved
Center, the Commission Offices or through her. Any of those parties can help with the
completion of that application.
Ms. Hickman is very interested in raising awareness of the COA in the community. Dr.
Elkin asked how information gets into Highlights. Ms. Flowers explained that City Staff
are responsible for information included in Highlights as well as the City of Evanston
website. She stated she submitted five submissions on Commission on Aging programs
for the Winter Edition that was recently mailed to the Evanston community.
The Chair said her last and most important item was the recognition of Mr. Terry, who is
attending his last meeting; as Director of Health and Human Services. She said that his
exit will directly impact the Commission on Aging. The COA has been very fortunate to
have him as its Director. He has always been very responsive and proven himself
extremely knowledgeable. He has been very forthcoming with ideas and suggestions, She
expressed her opinion that Mr. Terry is not replaceable. She has known Mr. Terry for
many years, but it was working with him through the Commission that she really learned
to appreciate him. On behalf of the Commission, she thanked Mr. Terry for being its
Director and wished him the best in his future activities.
Mr. Terry replied that it really was a labor of love. His tenure has been a time of
incredible change for the City. When he started there was a full-time Executive Director
of the Commission on Aging and a part-time Ombudsman. He noted that the Commission
has come a long; way and developed a lot of new programs. The very idea that the COA
has a liaison to the Levy Center would have been unthinkable twenty years ago. His first
day with the City he took calls from the press asking his opinion on the new senior
center. The COA, the Recreation Board, and Levy Advisory Committee were involved
with an incredible passionate fight over what the new center would look like, what type
of social services Levy would provide, and where it would be located. There had been
discussion about Levy being on the grounds of the Civic Center. Those plans called for a
two-part building, with one side being recreation and the other adult day care center.
City -based senior services have come: a long; way and Levy does provide some Social
Service Programs as well as recreational ones. He said that he has had the opportunity to
work with nearly a dozen Commission Chairs, over 75 Commission Members and has
been blessed with incredible staff, tics. Flowers is out of this world. When colleagues
have discussed his attending a Saturday morning meeting, he has told them how it is the
best meeting of his month. He thanked everyone.
STAFF REPORT
Director
Mr. Terry reported that there is a lot of organizational change in the City, which he
believes will continue well into 2003, as the early retirement programs kicks in and a lot
of other changes are made. He had told the COA in the fall that Liquor Licenses had
become the responsibility of the Health and Human Services Department. Literally, as of
today, Human Relations, and the staff responsible for landlord -tenant relations, fair
0
Minutes Submitted —approved
housing and Summer Youth Employment are now all part of the Department of Health
and Human Services and the staff will be moving into offices on the garden level.
Evonda Thomas, Family and Community Wellness Division Chief, has been named by
the City Manager as the interim Department Head. The position was advertised and
posted in November and the City Manager expects to select a permanent replacement
sometime soon.
The City is in the middle of preparing the Fiscal 2008-2009 Budget. He noted that there
is a lot of financial concern about the City, including concerns around Police and Fire
Pension fund obligations. Mr. Terry said he is kind of leading the way in 2008, as there is
an average of a Department Head a month leaving the City through June 30, when the
Early Retirement window closes. This is certain to be a time of evaluating what the City
does and who does it.
Long Term Care Ombudsman
The Commission, along with Evanston/Skokie Valley Senior Services, Levy Senior
Center and AgeOptions held a Medicare D and Illinois Cares RX enrollment event at the
Levy Center. Congresswoman Schakowsky and her staff talked about some changes to
the programs and the interface between State and Federal Prescription Drug Programs.
Turn out was about 60 and 3540 of individuals took advantage of the enrollment
assistance provided by the sponsoring agencies. Ms. Flowers stated that she is struck by
the fact that, going into the third year of the program there are still many people who
have not enrolled. Many arc hesitant to enroll, or confused by the program and
overwhelmed by all the mailings they are receiving from all the companies. Until the end
of the month the Commission of ices, ESVSS, and Levy Center will continue to help
people to apply for Medicare D, Medicare Extra Help, and Illinois Cares RX/Circuit
Breaker. People may change plans during this period, even those how only recently
selected a program. A volunteer is working with Commission staff to assist people with
enrollment for Medicare D and Circuit Breaker. Ms. Yalowitz said that she recently
learned that one really needs to make certain that their current plan still carries their drugs
and is still the right plan. Ms. Flowers has been encouraging, even those who are
satisfied with their current program, to conic in and evaluate their options, to find the
plan that is best suited for them.
Ms. Flowers shared a list from a Center for Medicare and Medicaid Publication that lists
the Nation's Poorest Performing Nursing Homes. She noted that individuals can also go
to the CMS %vebsite for that information. Illinois only has one
Home listed on the sheet, and it is not located in Evanston. Interested parties can also
pull up all of the Evanston facilities and compare them against each other across various
criteria. Ms. Flowers has done that in the past for the Long Term Care Committee and
will do so again. Individuals can also log onto the Public Health wehsite and
htttr/hvww.idnh.state.i1.us/ and pull up citations and other information on facilities.
There is more interest in Congress in looking at care, staffing ratios and mandating higher
quality of care than ever before. At its national conference, NCCNHR, the National
Citizens Coalition for Nursing Home Reform celebrated the 20`h anniversary of OBRA,
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Minutes Submitted —approved
which were comprehensive expansions and changes to the existing Nursing Home
regulations.
Ms. Hickman asked how these evaluations are made. Ms. Flowers explained that every
state evaluates any organization that it receiving Federal money, either Medicare or
Medicaid, or that is licensed by the state. In Evanston each facility is licensed by the City
and the state. The State Department of Public Health has been trained by the Federal
Government to conduct two con -current surveys: Federal and State. Findings are
forwarded to CMS, where the information in tabulated. Mr. Rakowsky said he had
looked at a copy of the Presbyterian Homes Survey, which had a few citations relating to
the physical plant. Ms. Flowers noted that this is not uncommon as we have a lot of older
nursing homes in Evanston. There are two evaluations being done, one looks at care and
the other the physical plant. Ms. Flowers meets with the surveyors during their annual
visit. The surveyors may provide her with a list of any issues they want Ms. Flowers to
monitor on subsequent visits. Some institutions have to seek variances from the state on
physical plant issues (i.e. many rooms are smaller than required and need variances
granted). Ms. Flowers said the facilities on the list are the most egregious offenders. Ms.
Hickman said that if you visit a Nursing Home regularly you really need to monitor what
is happening with the person you visit.
Ms. Flowers said, related to long -term -care as some may have noticed in the media,
Manor Care, a large national nursing home chain, is being purchased by Carlyle Group.
This is the fist time that organization has owned or operated nursing homes. Advocacy
groups are monitoring this purchase and are encouraging some oversight to assure that
the quality of care does not deteriorate. There is particular concern that costs may rise or
that staffing might change as a consequence. In Illinois advocacy groups are advocating
with public health and the governor's office to hold public hearings and talk about the
process to assure that certain standards are maintained. One hearing is scheduled for
December I Ph at the Cultural Arts Center. Dr. Etkin said that the concern stems from
the fact that Carlyle is a group of investors, who do not have any experience running
facilities and Manor Care is such a very sizeabte chain, running many facilities. While
there are no Manor Care facilities in Evanston, both hospitals heavily use the Wilmette
and Skokie Manor Care facilities for rehab.
Vehicle Sticker sales are still being conducted, staff is continuing to have a lot of calls
and visits from seniors regarding the Senior Discount Cards. Seniors must meet the
criteria of being 65 or better and having an income under S30,000 for an individual or
S50,000 for a couple, in order to receive the 509110 discount. Staff will be available on site
from 9 a.m. to 1 p.m. on Saturday, December 8 and Saturday, January 5, for seniors who
can not make it in to get their Senior Discount 1D cards during the week.
The Health and Human Services Department is working in conjunction with Evanston
Northwestern Health Care and the American Cancer Society to coordinate a Cancer
Survivor Day of Beauty. We have coordinating with local spas and salons to provide free
services for local cancer survivors. So far over 50 people have signed up to receive free
manicures, pedicures, make-up consultation and massages. There are still appointments
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Minutes Submitted —approved
available. In response to a question, Ms. Flowers said the program is not limited to
Evanston residents.
Senior Police Liaison
Ms. Jones passed around reports for Commission members to read at their convenience.
She reported that there have been a number of crime patterns arising. One of her
handouts focused on strategies that one can undertake to avoid falling victim to these
trends.
There has been a spike in vehicle burglary on both the north and south end of the City. In
one of the areas, the vast majorities of automobiles were not locked and often contained
valuable items. Please do not leave valuable items in the vehicle and secure your vehicle
even when it is in your garage. Please lock garage service doors. When shopping at
multiple retailers, store things in the trunk, not the car where people can see them.
With the accelerated consumerism, holiday time is a hot time for pickpockets. Ms. Jones
listed the hot spots where one is most likely to fall victim to this type of theft. Ms. Jones
received a call from her college student son early this morning. Apparently, he had been
at a club and lost his wallet and was in a panic. Ms. Jones said the best way to prepare is
by only limiting the items one carries in the wallet, to those they plan to use in a given
trip. Additionally, keep copies of all credit card numbers in your home, so that you can
easily call and cancel them.
When your multi -unit building or facility hosts an event for everyone, please make
certain to secure their doors. It is helpful for staff to greet outsiders and ask if they can
assist them. One can be friendly to a stranger while making them aware that someone is
paying attention.
Illinois Public Health regulations now demand that police be notified when people with
criminal history take up residence in a long term care facility. Ms. Jones said this is a
good thing, particularly as it relates to violent and sex offenders, but it is also important
for those considered low -risk with a history of theft or burglary convictions. She asked
that the Commission to take an interest in that issue to ensure the safety of the possession
of vulnerable facility residents. She does not want to exclude anyone from taking up
residence, but she does want to keep an eye on things especially for those who cannot
communicate or are not fully conscience much of the time.
Ms. Hickman added a reminder for everyone, regardless of age, to put on all locks and
turn on their alarms when they are in the home. Home invasions are on rise.
OLD BUSINESS
Mr. Rakowsky reminded people that Presbyterian Homes is offering a brain fitness
program, which is supposed to help people enhance their memory. On the same theme,
PBS is airing a program on memory enhancement on December 2 and again December 7.
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Minutes Submitted --approved
NEW BUSINESS
Ms. Thomas said that ESVSS recently started a support group for spouses who are
caregivers. The group meets the first Wednesday afternoon of each month. It is a very
nice group and can help people in that situation learn ways to deal with the stress
associated. She said that Sandi Johnson, Executive Director of North Shore Senior
Center, parent organization of ESVSS, is also retiring after 30 years. They have started a
search for a replacement as well.
Mr. Rakowsky said that there has been a lot of press regarding penicillin resistant
infectious diseases. He circulated a hand out which summarized the situation for MERSA
and other resistant diseases. He said though this is a problem, it is not as severe as some
of the media is portraying. However, if you do get it, you have a problem. The article
advises that people do not use antibacterial agents because it kills the bugs that compete
with the bad infections. Ms. Bernard said that MERSA is not confined to LTC facilities
but there have been instances in hospitals as well. Mr. Terry said part of the frustration of
working in public health field in recent years is combating these media scares. He
reiterated something that Ms. Jones had said, there is a fine line between informing and
enlightening and scaring the public. He said the media has to find controversy to draw
people. it creates and expectation and responses that Public Health does not recommend
like schools fumigating locker rooms. No one in public health would advise those
actions. They do it because they feel it is what the parents and general public expect. It is
symbolic and superficial and would not kill the germs that cause these infections. He said
use common sense and to recognize that you should wash your hands with soap and
water.
ADJOURAIAIENT
The meeting adjourned at 11:25 a.m.
Respectfully submitted by Casey Solomon
10